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Hotel Muisca

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Muisca

Breakfast, lunch, dinner served; Regional cuisine, garden views
Double or Twin Room | Down duvets, minibar, in-room safe, individually decorated
Café
City view
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Calle 10 # 0 - 47 Bogotá, Centro Histórico La Candelaria, Bogotá, 111711
  • Externado University of Colombia
    2 min walk
  • Botero Museum
    6 min walk
  • Chorro de Quevedo Square
    6 min walk
  • Bogotá (BOG-El Dorado Intl.)
    31 min drive

Room options

View all photos for Double Room

Double Room | Down duvets, minibar, in-room safe, individually decorated

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Down duvets, minibar, in-room safe, individually decorated

Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Family Quadruple Room

Down duvets, minibar, in-room safe, individually decorated

Family Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Double Room Standard

Down duvets, minibar, in-room safe, individually decorated

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room Standard With Internal View

Down duvets, minibar, in-room safe, individually decorated

Quadruple Room Standard With Internal View

  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Room Standard With Internal View

Down duvets, minibar, in-room safe, individually decorated

Room Standard With Internal View

  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

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About this property

Hotel Muisca

Colonial Bogotá hotel in La Candelaria with a sauna
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a sauna, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Hotel Muisca offers 14 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Business-friendly amenities include telephones along with free local calls (restrictions may apply). In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam. There are hot springs open between 8:00 AM and 6:00 PM.
Our customers tell us that they can't get enough of the helpful staff at Hotel Muisca. During your stay, you're just a quick walk from Plaza de Bolívar. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy Regional cuisine and garden views while dining at Nencatacoa
  • Continental breakfast served daily for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and a sauna
  • Within a 10-minute walk of Botero Museum and Chorro de Quevedo Square
  • Airport, shopping centre and theme park shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and limo/town car service.

Public spaces have free WiFi. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A sauna, a rooftop terrace, and spa services are also featured at Hotel Muisca. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee.

This 3.5-star Bogotá hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Nencatacoa – Overlooking the garden, this cocktail bar specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open 24 hours.
A complimentary food shopping service is offered and guests can order late-night fare from room service (during limited hours).

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (COP 12,000 per night); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: COP 15,000 for adults and COP 15,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Nencatacoa

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores
  • Hot spring
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 861 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains
  • On the boardwalk/promenade
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 30 ºC
  • Hot stone massages
  • In-room massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately COP 15000 for adults and from COP 15000 for children
  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: COP 12000 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 900397976
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Hotel Muisca offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Hot springs access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Muisca
Hotel Muisca Bogota
Muisca Bogota
Hotel Muisca Bogotá
Muisca Bogotá
Hotel Hotel Muisca Bogotá
Bogotá Hotel Muisca Hotel
Hotel Hotel Muisca
Muisca
Hotel Muisca Hotel
Hotel Muisca Bogotá
Hotel Muisca Hotel Bogotá

Hotel Muisca Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 124 out of 259 reviews" "
Rating 8 - Good. 81 out of 259 reviews" "
Rating 6 - Okay. 36 out of 259 reviews" "
Rating 4 - Poor. 10 out of 259 reviews" "
Rating 2 - Terrible. 8 out of 259 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and amazing service! We loved the decor, especially, the interior courtyard area. The staff were wonderful. Highly recommended Hotel Muisca!
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood is pretty, it's really close to monserrate, and the hot chocolate is excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eulalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique Muisca themed hotel in La Candelaria neighborhood with great service.
Stayed 1 night in Aug 2024

10/10 Excellent

Emily, Ukiah

Stayed 4 nights in Jul 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Kate

Stayed 1 night in Jul 2024

6/10 Okay

vrinda

Stayed 2 nights in Feb 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

2/10 Terrible

Charles

Stayed 2 nights in Apr 2024

4/10 Poor

Kate

Disliked: Staff & service
I was really excited about my stay here but I was so disappointed! I arrived in Bogota from the US. I was greeted by an older gentleman who acted like I was an inconvenience to him from the very beginning. I speak little Spanish so I just assumed that maybe this was a language barrier, but it was not. I had a friend stop by the hotel with me in the evening to enjoy a beer on the hotel’s roof top (as the gentleman told me I could do). He then proceeds to tell me that I’m not allowed to bring in outside alcohol to the roof deck, only my room. He said that the hotel has a bar and this is a rule. Okay…. I was not aware of there being a bar in the hotel nor that this was a rule. I assumed it was just a cultural difference and said “okay, no problem, we’ll just sit my room.” Then he insisted that my friend could not enter my room because he was not my husband. What?! Sir, this is 2024. Also, is this not a hotel that I paid for? He literally made us leave the deck. He made me feel so uncomfortable that I just went to bed very early. I would have happily spent money at the hotel at the bar if it was allowed. At this point it was nighttime and I was too nervous to go out by myself alone as it is not very safe. So I felt totally trapped. The shower was filthy. Hair was on the walls and on the drain. The bed was horrible!!! I should have just slept on the floor. The breakfast was nice. The hotel was pretty. But I would not stay here again. This gentleman absolutely ruined my stay.
Stayed 1 night in Apr 2024

8/10 Good

Jamil, Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very colonial era hotel, beautiful decor and ambience. The location is not bad, night time is a bit scary to go out. The room we had was nice, it was on the first floor. We really enjoyed the garden terrace and the rooftop terrace with a nice view. Breakfast was included and made fresh for you. It would have been nice if all the staff were bilingual in speaking English. Despite the language barrier all the staff were very accommodating, pleasant and friendly. We want to give a shout out to Carlos, Sharon, Claudia and the wonderful cook Angela for a wonderful stay. The taxi driver requested by the hotel did scam us on our way back to the airport, he charged us way to much compared to what the hotel told us.
Stayed 2 nights in Mar 2024

4/10 Poor

Keitha

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with vernacular architecture and large rooms
Local old style hotel architecture with patio and terrace where one can have breakfast with views of the city. Close to Monserrat mountain.
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew Scott

Travelled with family
Liked: Cleanliness, staff & service
The hotel is super cute the rooms and vibes are really unique. Staff was fantastic and the patio upstairs was an added bonus.
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Shiela

Stayed 5 nights in Jan 2024

8/10 Good

Esteban

Stayed 1 night in Jan 2024

8/10 Good

Naryis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is very clean and well-taken care of. The staff was helpful and accomodating. Sound does travel fairly easily in the hotel so just beware of you have an early flight that you would like to get a good night sleep for. Would stay there again
Stayed 2 nights in Dec 2023

10/10 Excellent

Rafael

Liked: Property conditions & facilities
Awesome
Great experience, beautiful, location is minutes walk to government buildings and museums.
Stayed 1 night in Nov 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, with its colonial decoration, cozy, clean, the employees were very attentive to the guests and super friendly, delicious breakfast and the alternatives to order food at night were delicious.
Stayed 4 nights in Sep 2023

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities
Charming design and great rooftop lounge!
Stayed 2 nights in Aug 2023

10/10 Excellent

Carolina

Travelled with family
Hotel Muisca was everything we expected. A lovely Colonial-era hotel where we were made to feel at home. The staff was always very helpful. Overall a lovely stay and would recommend it to anybody wishing to stay in the area of La Candelaria in Bogota.
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy hotel, staff very friendly, the view in the roof is beautiful.
Stayed 3 nights in Jun 2023

6/10 Okay

Yassir, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great location if you want to visit the city center. Checkin is slow, always bring your passport. Room was cozy.
Stayed 1 night in Jun 2023

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very attentive to our every need and was always very polite. We were greeted each time we came back and wished a good day each time we left. The food was always cooked well and the hotel itself was kept clean. The bathrooms are top notch and the wifi is fast. The actual hotel itself is a beautiful old building and is situated excellently to go out sightseeing in the Candelaria. The only issue would be the neighborhood area which is full of trash and grafiti from recent protests, but that is a problem for the local government to solve, not the hotel. Couldn't recomend this hotel enough.
Stayed 2 nights in Jun 2023