Mercure Hotel Bonn Hardtberg

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Bonn Hardtberg

Sun deck
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lounge
Suite, 1 Double Bed with Sofa bed | Living area | 32-inch flat-screen TV with cable channels, TV
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Max-Habermann-Str. 2, Bonn, NW, 53123
  • Telekom Dome
    6 min walk
  • Old Town Hall
    8 min drive
  • University Hospital Bonn
    13 min drive
  • Cologne (CGN-Cologne - Bonn)
    23 min drive

Room options

Superior Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Multiple Beds

  • 21.0 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Suite, 1 Double Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Twin Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Hotel Bonn Hardtberg

Suburban Bonn hotel in Hardtberg with a 24-hour business centre
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Mercure Hotel Bonn Hardtberg offers 142 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Bonn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mercure Hotel Bonn Hardtberg, you're just a quick walk from Telekom Dome. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Telekom Dome and Rhineland Nature Park
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3606 square feet (335 square metres) and includes conference space. A library, a terrace, and barbecue grills are also featured at the business-friendly Mercure Hotel Bonn Hardtberg. For a fee, parking is available.

This 4-star Bonn hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Mercure Hotel Bonn Hardtberg has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 20 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,606 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 1 December 2024 to 1 October 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per accommodation, per stay
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 6.42 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 to 20 for adults and EUR 0 to 18 for children
  • Covered self-parking fee: EUR 10 per day
  • Pet fee: EUR 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Bonn Hardtberg
Bonn Mercure Hotel
Hardtberg
Hardtberg Bonn
Mercure Bonn Hardtberg
Mercure Hardtberg
Mercure Hotel Bonn
Mercure Hotel Bonn Hardtberg
Mercure Hotel Hardtberg
Mercure Hotel Hardtberg Bonn
Accor Bonn Hardtberg
Accor Bonn Hardtberg
Mercure Hotel Bonn Hardtberg Bonn
Mercure Hotel Bonn Hardtberg Hotel
Mercure Hotel Bonn Hardtberg Hotel Bonn

Mercure Hotel Bonn Hardtberg Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 85 out of 297 reviews" "
Rating 8 - Good. 135 out of 297 reviews" "
Rating 6 - Okay. 54 out of 297 reviews" "
Rating 4 - Poor. 16 out of 297 reviews" "
Rating 2 - Terrible. 7 out of 297 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oleksandr

Stayed 1 night in May 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property.
Stayed 1 night in Apr 2024

10/10 Excellent

Zak

Stayed 1 night in Mar 2024

2/10 Terrible

Volkan

Business traveller
Disliked: Staff & service
Horrible service I have ever seen
Probably a toxic working environment for the employees as the bartender Aidin ruined our stay in the hotel with his rudeness. He is literally bullying hotel guests. We had 2 beers at the lobby bar and forgot to pay 11.EUR bill and headed out for the dinner but he stopped us at the doorstep to for the payment and I really don’t remember how many times I apologised but he was like “you should learn not to leave your table before paying.. you shouldn’t be served until you pay i.. etc etc” and I thought he was joking. We returned back to the hotel after dinner and sat in the lobby to talk with my clients and asked more drinks and he came to the table and he was still talking.. clearly said “you shouldn’t leave your table and you will learn to stay until you pay your bill” in front of my clients and everyone else in the bar.. ı said “please add our drinks to the bill and I will pay at once” but he rejected and said “no you will pay now, not later” and everytime he served us he forced me to pay upfront unlikely the other guests. Never seen such a rude person in my life and he made my clients left the hotel! Unbelievable
Stayed 2 nights in Oct 2023

4/10 Poor

Adam

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
If you like service, avoid.
The hotel is nice and clean but that’s where the good parts end. I traveled in a group of friends all having our own room. They all had fridges with complimentary drinks and coffee machines. Me and two others had neither. We all paid the same so it’s not a price issue. I was told there was nothing that could be done. Then the staff, not helpful at all. I was quite shocked. I waited 20 minutes to buy a bottle of coke from the “ market place “ ( a vending machine that only reception can open ) they ignored me whilst typing and not actually dealing with a customer. Charged me 3.20 then literally asked a member of staff to open the bar as a new guest fancied a drink. Surly instead of making me wait 20 mins for my drink you could have just done the same and I would have ordered from the bar. We didn’t actually get a single evening meal as the restaurant is closed by 9pm and you must be there from 7:30 ( our plans made this impossible) but when we asked if we could book for tomorrow they said no we have to do it on the day which made no sense. I am not happy at all and will most likely book elsewhere in the future. For context we are all in our 40s and came here catch up with old friends from school. We are not in our twenties and out boozing. Breakfast was good. For what we paid ( quite a lot ) I have had better stays in Premier inn. I don’t recommend this hotel at all.
Stayed 3 nights in Sep 2023

10/10 Excellent

Julio Da

Travelled with family
Liked: Cleanliness, amenities
Very good
Stayed 2 nights in Aug 2023

10/10 Excellent

Tapiwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Hotel staff were very friendly, they were speaking fluent English and helped me to amend my reservation. I was offered free beverage while waiting for the ammendment. The room was sparkling clean, bathroom was emmaculate. Clean sheets and very comfortable bed. The price was very reasonable. There was zero noise through the night. Check out time is 12 noon and guests are not hurrried. The hotel is located very close to the main roads.
Stayed 1 night in Aug 2022

8/10 Good

Romualdas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A disappointing stay after a 12 hour drive
I didn’t expect to have to pay for parking on the grounds. There was lots of space so why charge? There was no restaurant as flood workers had priority, which I understand. However, we were not informed and we chose this hotel as it had a restaurant.
Stayed 1 night in Sep 2021

8/10 Good

Axel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Viki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Excelent place to stay!
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the hotel and the people. They could not have been nicer and tried to accommodate us with anything we asked. The manager is top-notch.
Stayed 6 nights in Nov 2019

6/10 Okay

Ali

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was cold
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good for the international fencing tournament. Easy check in process
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness
It is an OK hotel, some staff is more friendly, but most are very calm, with a business face. Kettle in the room is a winning point.
Stayed 1 night in Nov 2019

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Medium ...
receptionists not super motivated and only medium-friendly. Restaurant good service. No air-conditioning in the room
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is not central takes 20 minutes by bus to get to the centre There is nothing near by the hotel I lovely hotel thou
Stayed 3 nights in May 2019

8/10 Good

Hock Sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to Bonn sports facility. Convenient for those going for a sporting event.
Stayed 4 nights in Nov 2018

10/10 Excellent

Hamalaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Don't eat cheese platter
The entrance is very hard to find. We arrived through emergency exit. Cheese platter was a real disaster for the money.
Stayed 1 night in Aug 2018

10/10 Excellent

retiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonn is a lovely little city. Great art galleries.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Bonn
The hotel staff were consistently friendly and helpful throughout our stay. The breakfast and dinner buffets were good as well.
Stayed 4 nights in Feb 2018

8/10 Good

Pedrov, Hamburg

Liked: Cleanliness, property conditions & facilities, room comfort
Too far away from center Bonn
One only issue very bad service and bad attitude from a waitress on last night shift, the blond hair one. She must be trained to serve clients and leave personal problems at home.
Stayed 1 night in Oct 2017