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4 Seasons at Beech Mountain

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for 4 Seasons at Beech Mountain

Lobby
Lobby
Exterior
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Kitchen
  • Outdoor space
  • Barbecue grill

Explore the area

Map
608 Beech Mountain Pkwy, Banner Elk, NC, 28604
  • Beech Mountain Resort
    ‪4 min drive‬
  • Land of Oz
    ‪5 min drive‬
  • Lees-McRae College
    ‪6 min drive‬

Room options

View all photos for Standard Studio, Multiple Beds, Kitchenette

32-inch TV with cable channels, table football, ping pong

Standard Studio, Multiple Beds, Kitchenette

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Kitchenette

  • 60 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, 2 Bathrooms

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Ensuite

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Ensuite

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Ensuite

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Ensuite

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, 2 Bathrooms

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Standard Suite, 1 Bedroom, Kitchenette | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Refrigerator & Microwave

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Refrigerator & Microwave

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Bathtub

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Bathtub

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Ensuite

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Ensuite

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Standard Suite, 1 Bedroom, Kitchenette | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

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Exterior

Graystone Lodge, Ascend Hotel Collection

Pool
Breakfast included
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The price is CHF 238
for 1 room
includes taxes & fees
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About this property

4 Seasons at Beech Mountain

Family-friendly aparthotel with fitness centre and restaurant
This aparthotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities and a computer station. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences, such as a sitting area and a coffee/tea maker.
4 Seasons at Beech Mountain offers 35 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Cable televisions are provided. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Banner Elk aparthotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at 4 Seasons at Beech Mountain. During your stay, you'll be within walking distance of Beech Mountain Resort. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This budget aparthotel has 35 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a sitting area and cable TV
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at Mi Jalisco Mexican Grill
  • Amenities include a computer, laundry facilities and a fireplace at reception
  • On-site recreation includes a gym and a playground
  • Just a 4-minute drive from Beech Mountain Resort and a few minutes from Land of Oz
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness centre, barbecue grills, and an arcade/games room are also featured at the family-friendly 4 Seasons at Beech Mountain. Self parking is free.

Smoking is allowed in designated areas at this Banner Elk aparthotel.

Mi Jalisco Mexican Grill – This restaurant specialises in Mexican cuisine and serves lunch and dinner.

Languages

English

Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Snow tubing nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Playground

Restaurants on site

  • Mi Jalisco Mexican Grill

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Bedrooms

  • Alarm clock
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Separate sitting area

Entertainment

  • 32-inch TV with cable channels
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Phone

Location highlights

  • In a rural location
  • In the mountains

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym
  • Ski passes
  • Table tennis
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sledding nearby
  • Spelunking nearby
  • Water tubing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 35 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

4 Seasons Beech Mountain
4 Seasons Beech Mountain Banner Elk
4 Seasons Beech Mountain Hotel
4 Seasons Beech Mountain Hotel Banner Elk
4 Seasons Beech Mountain Condo Banner Elk
4 Seasons Beech Mountain Condo
4 Seasons at Beech Mountain Aparthotel
4 Seasons at Beech Mountain Banner Elk
4 Seasons at Beech Mountain Aparthotel Banner Elk

4 Seasons at Beech Mountain Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 136 out of 383 reviews" "
Rating 8 - Good. 136 out of 383 reviews" "
Rating 6 - Okay. 63 out of 383 reviews" "
Rating 4 - Poor. 30 out of 383 reviews" "
Rating 2 - Terrible. 18 out of 383 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay here. This was my first time coming out to North Carolina for the Land of Oz park and the convenience of this location can’t be beat. The rooms come with more than just a bed and a shower; there was a tiny living room area with a couch and coffee table and a kitchen with fridge, stove and cooking equipment. My only reservations were the bed pillows were a tad uncomfortable, the dishwasher didn’t entirely clean a couple of the dishes I used and I had some issues with the shower but from what I heard (and I might be misremembering now) it’s in the middle of a property owner transfer and will be undergoing a remodel soon. Hopefully they keep the layout of the rooms because I really enjoyed having a studio apartment for a hotel room. Not sure if I’ll make it back out there immediately next year as I came from California but when I do come back, if it’s open, I’ll definitely look into staying again.
Stayed 2 nights in Sep 2024

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No air conditioning..no one at the front desk to help with problems
Stayed 2 nights in Sep 2024

4/10 Poor

Carole, West Simsbury

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Warning not at all What is described the property was two-story with a curvy narrow staircase to the bedroom totally inappropriate not to have disclosed this for a 70 year-old woman who couldn’t walk upstairs couldn’t sleep downstairs because the couch was at least 50 years old and disgusting to even look at Carpet gross Front desk closed at 5 although write up said 10pm No ac. Did have nice towels
Stayed 1 night in Sep 2024

10/10 Excellent

Hendricks

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Wilson

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Steven

Disliked: Room comfort
Slow learners are we-
The overall condition of the property and room was substandard. The windows/door glass were smoked and locked off due to repairs-was obvious it had been like that for awhile based on the condition of the posted sign. Carpets needed cleaned and stretched and wires for TV's needed to be routed/covered. The beds were hard and mattresses appeared to be old. It was dark and wallpaper was peeling from the walls. The place needs a major remodel but it has needed that for years. We have stayed here before but won't make that mistake again. Travel a few miles to find something nicer as this would not be a yes for us again at any price-
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities
No Air conditioning and it was hot at night. The carpet looks original and is worn out. No Elevator so we had to lug out suitcases upstairs - said they did not have room on the levels that you could walk in. They have a kitchen but no coffee in the room or condiments. We had to call and request a hair dryer which they brought up to us. When we checked out, they said that the property was sold and would be renovated -- I would wait for the renovation before going there again.
Stayed 2 nights in Jul 2024

2/10 Terrible

Tricia

Travelled with family
Disliked: Amenities, property conditions & facilities
Everything at this property was outdated, from the wifi to the room key to the beds. The stairs between floors were in disrepair and unsafe. It was a very disappointing stay, especially for the cost. Rooms were overheated with no a/c. A fan had to be put in the window to cool it down.
Stayed 1 night in Jul 2024

8/10 Good

Adam

Stayed 1 night in Jul 2024

10/10 Excellent

Marie

Travelled with group
Stayed 1 night in Jul 2024

4/10 Poor

Evelyn

Very nice people, BUT the place needs help.
The hotel is in need of repair. The AC was broken. There were some faulty electrical sockets. Our room had both bathroom lights with a fan that seemed off balance and made lots of noise - couldn't use it. Never did get hot water. It is advertised with a restaurant that they don't own but, it was not open. BUT, very nice people/staff. But, the people were
Stayed 1 night in Jul 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, room comfort
Weekend getaway
Beautiful spot, lots within walking distance, convenient Mexican restaurant attached.
Stayed 2 nights in Jul 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property was clean but very dated. There is no elevator so if you are on the third floor you have to lug your luggage up at least one floor. You can enter on the second floor. The $35 "resort fee" is a total rip off as they have no pool and only a room with a ping pong and billiards table and a small weight room. The parking lot is gravel and had some ruts. So I hope that is not considered part of the "fee". The rooms were "roomy" but the beds were rock hard, the ventilation pans in both bathrooms were extremely loud and when you sat in the dead sofa it sank almost to the floor. As mentioned above very dated interior with furnishing to match. We didn't need it but the kitchenette was well stocked with equipment if you were going to do your own cooking.
Stayed 1 night in Jul 2024

4/10 Poor

Scott

Liked: Cleanliness
Disliked: Property conditions & facilities
Affordable, was clean, and location not too far up Beech Mountain so easy to get back down into Banner Elk. However, there is NOT air conditioning, so was quite hot. The Murphy bed was not super comfortable. Lastly, they charge a "Booking Fee" which is disclosed on some units but not others. This fee was never disclosed or discussed in my conversations prior to booking, when they called (twice!) prior to check in, at check in or check out, and has never been given to me in writing despite repeated requests. After the last conversation, where they were going to "have to talk to corporate" they never called me back. I have disputed the transaction with my credit card company and filed a CFPB complaint.
Stayed 1 night in Jun 2024

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, room comfort
Family vacation to Beech mountain
The balcony was closed, and the sofa bed was broken, but the 2 beds were comfy, and the room was clean. There was good water pressure, even being on the top floor on top of a mountain, which was good, and the bathrooms were both clean and in good working order. The gentleman and lady at the front desk were helpful when we checked in with some suggestions on what to do with the kids.
Stayed 2 nights in Jun 2024

10/10 Excellent

Philip

Stayed 1 night in Jun 2024

6/10 Okay

Liza

Travelled with group
Liked: Cleanliness, room comfort
Kinda strange
There is a hidden additional fee of $35 that Hotels.com does not even mention. Upon arrival there were no employees on site. Found envelope at empty reception desk with my name on it and a key. I would not have known to even look for it if were not for another customer who happened to be in the lobby.
Stayed 1 night in May 2024

10/10 Excellent

Deanna

Stayed 2 nights in May 2024

6/10 Okay

Jeff

Stayed 1 night in May 2024

4/10 Poor

Darwin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ximena

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Stayed 2 nights in Jan 2023

8/10 Good

Milton

Stayed 2 nights in Mar 2024