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Bluegreen Vacations Blue Ridge Village an Ascend Resort

3.0 star property

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Photo gallery for Bluegreen Vacations Blue Ridge Village an Ascend Resort

Property grounds
Property grounds
TV, fireplace, DVD player, pay films
Suite, 1 Bedroom | 1 bedroom, laptop workspace, iron/ironing board, bed sheets
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Kitchen
  • Gym
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
3781 Tynecastle Highway, Banner Elk, NC, 28604
  • Sugar Creek Gem Mine
    ‪12 min walk‬
  • Grandfather Mountain State Park
    ‪18 min walk‬
  • Sugar Mountain Resort
    ‪4 min drive‬

Room options

View all photos for Suite, 3 Bedrooms

1 bedroom, laptop workspace, iron/ironing board, bed sheets

Suite, 3 Bedrooms

  • 149 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (1 King & 2 Twins & 1 Sofa Bed)

Suite, 2 Bedrooms (1 King & 2 Twins & 1 Sofa Bed) | 1 bedroom, laptop workspace, iron/ironing board, bed sheets

Suite, 2 Bedrooms (1 King & 2 Twins & 1 Sofa Bed)

  • 90 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 1 bedroom, laptop workspace, iron/ironing board, bed sheets

Deluxe Suite, 2 Bedrooms

  • 100 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, laptop workspace, iron/ironing board, bed sheets

Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Bluegreen Vacations Blue Ridge Village an Ascend Resort

Family-friendly hotel in Banner Elk with free parking
A fitness centre, coffee/tea in a common area and a business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a library, tour/ticket assistance and a garden are on-site.
Bluegreen Vacations Blue Ridge Village an Ascend Resort offers 130 accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and fireplaces. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Televisions come with cable channels, DVD players and pay-per-view films. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include washers/dryers and coffee/tea makers.

Recreational amenities at the hotel include a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Bluegreen Vacations Blue Ridge Village an Ascend Resort. During your stay, you'll be within walking distance of Sugar Mountain Resort. Free WiFi in public areas, free self-parking and a gym are available.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a business centre, a terrace and library
  • On-site recreation includes tennis courts, a gym and mini golf
  • Within a 15-minute walk of Linville River and Sugar Creek Gem Mine
Public spaces have free WiFi. You'll find a business centre on site. A fitness centre, a library, and a terrace are also featured at the family-friendly Bluegreen Vacations Blue Ridge Village an Ascend Resort. Self parking is free. A complete renovation of Bluegreen Vacations Blue Ridge Village an Ascend Resort was completed in May 2016.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Basketball
  • Gym
  • Library
  • Mini golf
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Dining table
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Living room
  • Mini golf
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property will be renovating from 18 December 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 22.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Lending library access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blue Festiva Resort
Blue Ridge Festiva Resort
Blue Ridge Village Festiva Resort Banner Elk
Blue Ridge Village Festiva Resort Hotel
Blue Ridge Village Festiva Resort Hotel Banner Elk
Festiva Resort Blue Ridge
Festiva Resort Ridge Blue
Ridge Blue Festiva Resort
Ridge Festiva Resort
Ridge Festiva Resort Blue
Blue Ridge Village Festiva Resort
Blue Ridge Village Festiva Banner Elk
Blue Ridge Village Festiva
Blue Ridge Village Hotel Banner Elk
Blue Ridge Village Hotel
Blue Ridge Village Banner Elk
Bluegreen Vacations Blue Ridge Village Ascend Resort Banner Elk
Bluegreen Vacations Blue Ridge Village Ascend Resort
Bluegreen Vacations Blue Ridge Village Ascend
Blue Ridge Village a Festiva Resort
Blue Ridge Village a Festiva
Bluegreen Vacations Blue Ridge Village an Ascend Resort Hotel

Bluegreen Vacations Blue Ridge Village an Ascend Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 556 out of 833 reviews
Rating 8 - Good. 215 out of 833 reviews
Rating 6 - Okay. 40 out of 833 reviews
Rating 4 - Poor. 15 out of 833 reviews
Rating 2 - Terrible. 7 out of 833 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Amenities
Very nice condo with lots of room and all the basic supplies you need for a few days or a few weeks! The staff members are welcoming and keep in touch to make sure your stay is satisfactory. The condo was clean, modern and in good repair. Highly recommended!
Stayed 5 nights in Sep 2024

10/10 Excellent

celia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sliding door to pantry was broken. Track was bent.
Stayed 2 nights in Sep 2024

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location, great mountain views, close to attractions and downtown. The room was nice and accommodating. Customer service needs improvements. When we walked in the lady at the front desk did not greet us or wait on us for a few minutes (nobody else was checking in). Finally, when we got help the lady didn’t know how to check over our online reservation and yelled to the manager in the back office to come out for insistance. We would come back, but please sharpen up the customer service skills.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable. The building we stayed in was recently renovated. The property is currently building a new clubhouse with indoor/outdoor pool. Great location for visiting Banner Elk, Blowing Rock, Beach Mountain and Boone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jadea

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay and the friendly staff! Our condo was clean and property was very nice. We will definitely stay again. Thank you
Stayed 2 nights in Aug 2024

8/10 Good

Terrence

Liked: Staff & service, amenities, property conditions & facilities
Unfortunately, we had a condo that had an adjoining condo through a very, very thin, paper thin, metal door. The neighbors had about 10 people in their condo, 2 young children and 1 baby. Very, very loud group. 1st night, partying until 11:30. Could hear just about everything for the 3 days/2 nights.!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Too short a visit
Lovely facility. Rooms were clean, well layed out and complete in terms of appliances etc. we should have stayed longer. The village should also improve as roads are being repaired and upgraded and a large new building is under construction.
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Location
Location is great for our planned activities. The space is good but a little dated. The staff was very professional, friendly and helpful. We had a problem with water pressure but that turned out to be a property-wide issue and not anything they anticipated.
Stayed 3 nights in Jul 2024

6/10 Okay

Marie

Travelled with family
Disliked: Property conditions & facilities
Not as advertised
The condo was very dated and worn down. There was a huge water stain above the kitchen table the popcorn ceiling was falling down. Also in the upstairs bathroom floor there was a large soft spot in the floor and it sank every time you stepped on it. The ceiling fan makes a awful noise when on. The property was under renovation. The pool was under construction. None of this was mentioned in Hotels website or the resorts.
Stayed 3 nights in Jul 2024

10/10 Excellent

EILEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and quiet location
We got there really late thankfully the security was able to get our keys for us and we were able to complete our check in the next morning. There are activities on the property and close by. We had a good time. Staff is very friendly and helpful. Any thing we asked for it was delivered to our door quickly. I would definitely recommend this property
Stayed 4 nights in Jul 2024

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

6/10 Okay

Hilton

Travelled with family
Disliked: Property conditions & facilities
I have already stayed at this same hotel in another apartment that was completely renovated and in much better condition. This time it was an old apartment with old appliances.
Stayed 3 nights in Jun 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the areas location. Dinning, shopping, and entertainment were close by. What I didnt like was the outdated furniture, as well as several places on the walls and ceiling needing repair. Overall, very good place for the price.
Stayed 2 nights in Jun 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Cherry may

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet for a CB very good price.
Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff stayed late for my check in. Nice spot.
Stayed 2 nights in May 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
The property was excellent! Some of the bathroom fixtures need replaced and the water pressure was very low. But, it was very clean. We loved the putt putt and basketball. Only issue was taking the trash to the enclosed trash receptacles. I could not get it open. But was rescued by a very nice maintenance man, who I give a 5 stars he was very helpful and kind! I was told they are planning to add instructions to opening of the trash receptacles.
Stayed 2 nights in May 2024

6/10 Okay

Ed, Edmonton

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

2/10 Terrible

Trevor, Livingston

Business traveller
My biggest complaint is since my stay in February, their main office has been hounding me by phone with some type of offer. I wouldn't stay there again due to their aggressive marketing policy. On the most recent call I asked to be removed from their list. We shall see. Regarding the property, I didn't like that the 1BR unit was 2 levels. Tiny living room was on the first level, everything else downstairs.
Stayed 2 nights in Feb 2024

8/10 Good

thomas

Liked: Cleanliness, room comfort
Ok in some ways-but not luxurious...
Spaciousness and view the best things. Amenities were VERY limited, and when some yahoo rode by oou patio on some kind of ATV for an unexplainable reason at 8AM the morning after we arrived- that woke us up. 'Popcorn and a movie' the following night was equally disappointing. Yes, the movie played, but no popcorn offered, and the latte machine near that area didn't work. Staff was friendly and as accomodating as they could be, but this place is still a work in progress.
Stayed 4 nights in Apr 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Stayed 2 nights in Mar 2024

4/10 Poor

Sandra

Disliked: Cleanliness, property conditions & facilities, room comfort
Too much noise
The room was ok but the most complaint was about the noise. We were expecting to have a quiet time on vacation and as soon as entered our room you could hear children running back and forth all day and night. We tried to endure it so before checking out early since we were suppose to be there for a week they moved us to another room after making several calls about the noise. Unfortunately when they moved us the second room was worse with the noise than the first room. We ended up checking out early and no one even cared.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jadea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay from check in to check out
Stayed 2 nights in Mar 2024