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Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at ACE Hôtel Bordeaux Carbon Banc. During your stay, you'll be close to Cité du Vin. Free WiFi in public areas, free self-parking and a snack bar/deli are available.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include a lift and coffee/tea in a common area
  • Guests have great things to say about the value of their stay and the clean guestrooms
  • 10 minutes by car from Cité du Vin and 11 minutes from Rue Sainte-Catherine
  • Pets welcome for a fee

About the ACE Hôtel Bordeaux Carbon Banc

Location 5 Av. de la Gardette, Carbon-Blanc, Gironde 33560

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. ACE Hôtel Bordeaux Carbon Banc also features coffee/tea in common area and a lift. Free self parking is available. This 3-star Carbon-Blanc hotel is smoke free.

  • 63 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Sainte-Eulalie - Carbon-Blanc Station (1.9 km / 1.2 mi)
  • Metro station: La Gardette-Bassens-Carbon Blanc Tram Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

ACE Hôtel Bordeaux Carbon Banc offers 63 accommodations with air conditioning. 28-inch LCD televisions come with premium cable channels. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and computer monitors. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard
  • Computer monitor

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 6 per pet, per night
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 8.90 for adults and from EUR 5.10 for children
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ace Bordeaux Carbon Banc
  • ACE Hôtel Bordeaux Carbon Banc Hotel
  • ACE Hôtel Bordeaux Carbon Banc Carbon-Blanc
  • ACE Hôtel Bordeaux Carbon Banc Hotel Carbon-Blanc

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.