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4.3 out of 5

"Staff are very friendly and location in central Bordeaux is superb. Ideal for those looking for a hip design hotel. Funky ground floor bar/restauran ... " More

By a verified traveller on Wed 01 Nov 2017

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Room, 1 Queen Bed (Small Mama Double)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Double Bed with Sofa bed (XL Mama Triple)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed (Large Mama Double)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed (Medium Mama Double)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds (Medium Mama)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mama Shelter Bordeaux. During your stay, you're just a quick walk from Rue Sainte-Catherine. Free WiFi in public areas, 2 restaurants and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 10-minute walk of Grand Theater Opera National of Bordeaux and Aquitaine Museum
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Mama Shelter Bordeaux ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mama Shelter Bordeaux

Everyone (6) Couples (4) Family (1)
4 out of 5

Funky hotel in heart of Bordeaux great rooftop bar

Pros: Friendly staff, great location, funky design, cool rooftop bar
Cons: Bathroom was a bit basic with a strange small 2nd sink and microwave in!
Location: Right in heart of Bordeaux, surrounded by shops, bars , restaurants. Moments walk from the cathedral with nice pavement cafes in the square opposite
Staff are very friendly and location in central Bordeaux is superb. Ideal for those looking for a hip design hotel. Funky ground floor bar/restaurant area and cool rooftop bar/restaurant which was buzzing on a Thursday night. Rooms are functional and nicely designed, if a tad simple. Fantastic comfy beds and very quiet with huge windows. We were on 5th floor so had great views over the roof tops of the city.

Posted by , from London on 1 Nov 2017

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5 out of 5

Great hotel well located in city center.

Nice room, great bar and helpful young staff. Great location in the city center.

Posted by on 12 Jul 2017

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5 out of 5
L’hôtel est top, il est bien situé et les personnels est vraiment très sympa ainsi que de bon conseil sur les adresses de restaurant. Le bar de l’hôtel est moderne est actuel. Je recommande cet hôtel.

Posted by , from Lausanne on 2 Aug 2020

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5 out of 5
The staff at the entry was very helpfull. We could store our bagage at the reception at the day, when we left

Posted by on 23 Jun 2019

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5 out of 5
accueil chaleureux chambre spacieuses et propres rooftop ideal

Posted by on 11 Jun 2019

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4 out of 5
Beste Lage im Zentrum Viel Betrieb am Abend im Restaurant und an der Bar.

Posted by on 1 Jun 2019

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4 out of 5

Posted by on 7 Apr 2019

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5 out of 5

Décoration original, ambiance agréable,

L’hotel possède une décoration atypique et marrante. Les fenêtres ne s’ouvrent pas la clim bloquée malgré un rappel à l’accueil qui n’a rien fait. A part cela, je recommande vivement cet hotel où l’on peut se restaurer et la position de l’hotel en plein centre est très pratique.

Posted by , from olonne sur mer on 4 Jan 2018

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2 out of 5
Ma déception vient du fait qu'n comparaison avec d'autres hotel, je trouve le rapport qualité prix très moyen... Pas de possibilité affichée de room service, lumière difficile à trouver et à mettre en place... Pas de café, de thé ou d'eau à disposition...

Posted by on 20 Apr 2017

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4 out of 5

Une valeur sure

Toujours aussi contente de l'hotel. Bon accueil, emplacement, chambre Bref, tout parfait

Posted by , from Toulouse on 5 Feb 2017

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Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms. WiFi is free in public spaces. A rooftop terrace, multilingual staff, and concierge services are also featured at Mama Shelter Bordeaux. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Bordeaux hotel is smoke free.

  • 97 guestrooms or units
  • 2 dining venues
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Bordeaux St-Jean Station (2.7 km / 1.7 mi)
  • Metro station: Gambetta Tram Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mama Shelter Bordeaux offers 97 accommodations with computers and a safe. Each accommodation is individually furnished and decorated. 27-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Computer
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11 AM.

Mama Shelter Bordeaux has 2 restaurants on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bordeaux Mama Shelter
  • Mama Bordeaux
  • Mama Shelter Bordeaux
  • Mama Shelter Bordeaux Hotel
  • Mama Shelter Hotel Bordeaux

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.