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Apartaments Turístics Els Llacs

4.0 star property

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Indoor spa tub
Treatment room
Suite | Living area | Flat-screen TV, DVD player
Indoor spa tub
Indoor spa tub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Washer
  • Hot tub
  • Spa
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
Ctra. General2 km 22, Soldeu, Bordes d'Envalira, Canillo, AD200
  • GrandValira
    ‪1 min walk‬
  • Pla de les Pedres Soldeu Ski Lift
    ‪14 min walk‬
  • Bosc
    ‪15 min walk‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪34 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Balcony (2-4 people)

Premium bedding, in-room safe, individually decorated

Apartment, 1 Bedroom, Balcony (2-4 people)

  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (2-5 people)

Flat-screen TV, DVD player

Apartment, 2 Bedrooms, Balcony (2-5 people)

  • 68 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite

Premium bedding, in-room safe, individually decorated

Suite

  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 10
  • 2 Double Beds, 4 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms (2-8 people, SPA included)

Premium bedding, in-room safe, individually decorated

Apartment, 3 Bedrooms (2-8 people, SPA included)

  • 106 sq m
  • 3 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 8
  • 2 Double Beds, 2 Single Beds and 1 Double Sofa Bed

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  • Free WiFi
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4.1 out of 5, Very good, (286)
The price is CHF 199
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includes taxes & fees
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About this property

Apartaments Turístics Els Llacs

Aparthotel in Bordes d'Envalira with full-service spa and fitness centre
Along with a full-service spa, this aparthotel has a fitness centre and a sauna. WiFi in public areas is free. Additionally, Access to hot tub, self parking and spa services are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. A flat-screen TV with cable channels and a DVD player provide a bit of entertainment, and guests will also appreciate thoughtful touches, such as an espresso maker and bathrobes.
Apartaments Turístics Els Llacs offers 25 accommodations with washers/dryers and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include espresso makers and a safe. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages.
During your stay at Apartaments Turístics Els Llacs, you're just a quick walk from GrandValira. Free WiFi in public areas, a full-service spa and a gym are available. This upmarket aparthotel has 25 apartments. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a deep-soaking bath
  • Free WiFi
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from GrandValira and 14 minutes on foot from Pla de les Pedres Soldeu Ski Lift
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Apartaments Turístics Els Llacs offers its guests a full-service spa, Access to hot tub, and a sauna. Public spaces have free WiFi. A fitness centre, spa services, and a terrace are also featured at Apartaments Turístics Els Llacs. For a fee, parking is available.

Languages

Catalan, English, French, Spanish

Property amenities

Ski

  • Close to skiing
  • Ski area nearby
  • Ski passes

Pool/Spa

  • Full-service spa
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Parking on site (EUR 15 per day; includes in/out privileges)

Family friendly

  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Climate control

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 10 per pet per night

Suitability/Accessibility

  • Lift

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the mountains

Things to do

  • Bicycle rentals
  • Gym
  • Ski passes
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 25 units
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (9:00 AM - 7:00 PM) and Monday - Sunday (noon - 7:00 PM)
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Thursday: 9:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Apartaments Turístics Els Llacs Apartment Soldeu
Apartaments Turístics Els Llacs Apartment
Apartaments Turístics Els Llacs Soldeu
Apartaments Turístics Els Llacs
Apartaments Turístics Els Llacs Apartment Bordes d'Envalira
Apartaments Turístics Els Llacs Apartment Bordes d'Envalira
Apartaments Turístics Els Llacs Bordes d'Envalira
Apartment Apartaments Turístics Els Llacs Bordes d'Envalira
Bordes d'Envalira Apartaments Turístics Els Llacs Apartment
Apartaments Turístics Els Llacs Apartment
Apartment Apartaments Turístics Els Llacs
Apartaments Turístics Els Llacs Aparthotel
Apartaments Turístics Els Llacs Bordes d'Envalira
Apartaments Turístics Els Llacs Aparthotel Bordes d'Envalira

Apartaments Turístics Els Llacs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 0 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.2/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Sep 2024

8/10 Good

Jerry

Liked: Cleanliness, room comfort
The room and property were clean and attractive. Our apartment was spacious as it contained three bedrooms, but it did not have much of a balcony (room to stand only) and the master bedroom bathroom had a toilet with phantom flush. While kitchen appliances, including a washing machine, worked fine, more and better cooking utensils would have been helpful to prepare meals more efficiently. There were several amenities on the property that could be improved. The outside hot tub was not hot enough nor was the sauna as the glass in the door had a space letting out heat. The fitness room lacked stationary bikes. However, the front desk employees, especially Elena, were very friendly and helpful and were able to answer our qustions and offer assistance in solving problems that arose. Free, close overnight o road parking was helpful as well.
Stayed 4 nights in Sep 2024

8/10 Good

AMIR

Travelled with group
SKI Vacation in Andora
Nice place Unfortunately need to pay extra for cleaning and changing dirty towels
Stayed 5 nights in Mar 2024

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
All I had hoped for. They were slow to fix the broken light in the kitchen but I used the spa while waiting!!
Stayed 4 nights in Jan 2024

8/10 Good

Luis

Travelled with family
Liked: Room comfort
Snow vacation in Andorra
Location is excellent, the hotel is good, but the price is high. Parking in the hotel garage is very limited, parking places are very small and is very expensive (15€/day) and it not included.
Stayed 7 nights in Feb 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Mar 2022

8/10 Good

Sílvia

Travelled with family
Liked: Cleanliness, room comfort
Estuvimos muy a gusto
Ya estuvimos el invierno pasado y hemos repetido experiencia. Estanmos muy contentos. Los apartamentos son cómodos, bien ubicados, bien equipados.... y además han abierto un supermercado justo enfrente. Ideal.
Stayed 2 nights in Jan 2022

10/10 Excellent

cindy

Travelled with family
Liked: Cleanliness, amenities, room comfort
Nous avons réservé 1 nuit dans un appartement 2 chambres, arrivé sur place nous avons eu l'agréable surprise d'être surclassé. Dans un appartement tout équipé avec 3 chambres. Logement très propre. Literie très confortable. Une suite parentale avec sdb grand confort. Une hôtesse d'accueil extraordinairement agréable. Nous avons trouvé notre point de chute pour nos prochains séjours en Andorre.
Stayed 1 night in Sep 2024

10/10 Excellent

François

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mathias

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Stéphane

Travelled with family
Liked: Cleanliness, room comfort
Tout était très bien. Merci à Elena pour son accueil parfait
Stayed 2 nights in May 2024

10/10 Excellent

michel

Travelled with family
Liked: Cleanliness, room comfort
Belle expérience
Excellent séjour dans cette résidence. Décoration des appartements soignée. Très jolie vue. Echange facile avec l'hôtel. Petit SPA agréable. Le point noir est le parking souterrain, relativement etroit. Il ne faut pas avoir une grosse voiture. Le stationnement et la sortie y sont difficiles à cause de tous poteaux présents. Il est par contre possible de stationner dehors facilement. Un magasin tout proche de l'hôtel très bien achalandé pour ne pas prendre la voiture pour les courses. Les randonnées se font dès la sortie de l'hôtel.
Stayed 4 nights in Apr 2024

10/10 Excellent

marina

Stayed 2 nights in Jan 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, room comfort
Profesionalidad y amabilidad
Todo perfecto. Nos han ayudado desde el primer día resolviendo las dudas que pudieramos tener hasta con cualquier problema que surgió en el apartamento. Nos hicieron la estancia muy fácil.
Stayed 6 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
+Välplanerad lägenhet med bussförbindelse till liftsystem. . Mycket trevlig o hjälpsam personal och trevliga faciliteter. Fantastisk utsikt. -Mycket lyhört och väldigt hårda sängar.
Stayed 6 nights in Dec 2023

8/10 Good

Michel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Séjour familial à 7 personnes vraiment appréciable. Appartement spacieux avec salon séjour et commodités pour toute les générations.
Stayed 2 nights in Dec 2023

8/10 Good

Adriana

Liked: Cleanliness, room comfort
Spacieux, superbe vue sur la montagne et spa sympa
Super séjour. L’hôtesse a l’accueil était très gentille. L’appartement était spacieux. La cuisine très équipée. Une vue magnifique sur la montagne. Le lit était confortable. Le spa avec le hammam, jacuzzi intérieur et un extérieur, la salle de sport, douche écossaise propres et hyper agréable. Le seul hic est que même si c’etait bien insonorisé par rapport à l’extérieur, c’était pas le cas entre les appartements. On a été dérangé tôt le matin (6h) par les bruits et gémissements de nos voisins. Sinon, impeccable. On reviendra
Stayed 2 nights in Oct 2023

8/10 Good

Thomas

Stayed 7 nights in Mar 2023

8/10 Good

Sébastien

Travelled with family
Liked: Cleanliness, room comfort
Séjour en famille
Hotel très sympa, bien qu'il soit situé en bord de route. L'appartement très joliment décoré avec une ambiance montagnarde et très bien équipé. Les petits défauts sont les fenêtres des chambres qui ne donnent pas sur l'extérieur mais dans un patio et le problème d'insonorisation.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Falta de servicios y personal desagradable
La experiencia en general fue buena por lo bonito que es el lugar, a pesar de no disponer de algunos servicios por los que habíamos pagado, como la limpieza diaria de la habitación, que no la hicieron en los cinco días de alojamiento y tampoco hubo cambio de toallas. No tenía secadora, nos quejamos y la pusieron el segundo día. El parking que era gratis para el resto de huéspedes nosotros teníamos que pagar por el, algo extraño puesto que era muy grande y estaba prácticamente vacío. En el spa no funcionaba el baño turco , y el Jacuzzi olía muy mal. Además había problemas con el personal, cuestión que afectaba directamente a la estancia de los huéspedes, echaron a la recepcionista de la tarde, la de la mañana no estuvo durante los dos últimos días , y el día del check out tuvimos que sufrir a Nicolás , persona responsable del transfer de los huéspedes a las pistas de esquí, que pusieron de responsable de la recepción y fue muy irrespetuoso, desagradable con nosotros, no sabía hacer una factura, nos trato mal, empañando por completo nuestros días en un lugar tan mágico , como es Bordes D’Envalira. Enviamos varios emails a los apartamentos y al hotel Piolet de Soldeu, que lleva la gestión de estos apartamentos, para tratar de informar de lo sucedido, pero no recibimos respuesta.
Stayed 5 nights in Mar 2022

8/10 Good

LUIS

Travelled with family
Liked: Room comfort
Bom no geral, excelente no atendimento...
O pessoal é muito atencioso e o hotel dispõe de boas instalações e está bem situado. Contudo, tem havido algum descuido na manutenção, o que é inaceitável num estabelecimento de 4 estrelas que quer manter a sua reputação...
Stayed 13 nights in Jan 2022

10/10 Excellent

Ana Luiza

Travelled with family
Liked: Cleanliness, room comfort
Excelentes comodidades
Excelente hospedagem. Muito conforto, limpíssimo e excelentes comodidades. Voltaria muitas vezes.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Desde el exterior hasta el interior lugar que invita a la tranquilidad.
Stayed 2 nights in Sep 2020