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Cristallo Hotel Residence

4.0 star property

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Photo gallery for Cristallo Hotel Residence

Exterior
Reception
Indoor spa tub
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Children’s play area – outdoor

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Via Milano 44, Bormio, SO, 23032
  • Bormio Ski Area
    ‪1 min walk‬
  • Sertorelli - Scuola Sci
    ‪6 min walk‬
  • Bormio Church
    ‪9 min walk‬
  • St. Moritz (SMV-Samedan)
    ‪109 min drive‬

Room options

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, laptop workspace

Classic Room

  • 16.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Room amenity

Comfort Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Mountain View

Family Room, Mountain View | Minibar, in-room safe, desk, laptop workspace

Family Room, Mountain View

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

Exterior

Eden Hotel

  • Spa
  • Pet-friendly
  • Free WiFi
  • Parking available
4.8 out of 5, Exceptional, (153)
The price is CHF 402
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Eden Hotel

About this property

Cristallo Hotel Residence

Family-friendly hotel with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, a restaurant and a 24-hour fitness centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Cristallo Hotel Residence offers 58 accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, bidets and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Guests aged under 14 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Cristallo Hotel Residence, you're just a quick walk from Bormio Ski Area. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Treat yourself to facials, body scrubs or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Bormio Ski Area and 6 minutes on foot from Sertorelli - Scuola Sci
  • Pets welcome for a fee (restrictions apply)
Cristallo Hotel Residence offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and a vending machine are also featured at the family-friendly Cristallo Hotel Residence. For a fee, parking is available.

This 4-star Bormio hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
Cristallo Hotel Residence has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Arcade/game room
  • Full-service spa
  • Golf clubs/equipment
  • Playground
  • Sauna
  • Ski passes
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet (varies based on length of stay)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 May, EUR 2.30 per person, per night, up to 6 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 June - 31 December, EUR 3.00 per person, per night, up to 6 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT014009A1YU5YT3M9, 014009-ALB-00039

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Bormio
Cristallo Hotel Bormio
Cristallo
Cristallo Hotel
Cristallo Residence Bormio
Cristallo Hotel Residence Hotel
Cristallo Hotel Residence Bormio
Cristallo Hotel Residence Hotel Bormio

Cristallo Hotel Residence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 37 out of 94 reviews
Rating 8 - Good. 45 out of 94 reviews
Rating 6 - Okay. 8 out of 94 reviews
Rating 4 - Poor. 1 out of 94 reviews
Rating 2 - Terrible. 3 out of 94 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saeed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed for a night and Everything was perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The room was clean and comfortable.
Stayed 1 night in Mar 2024

8/10 Good

Raffaello

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed in this hotel for the second time and will again next time i'm in Bormio. Staff are excellent
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the friendliness of the staff, the size of the room, the bathroom facilities, and the skylights. The view was spectacular! The location was perfect!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopping place on road into Itsly
Good value hotel for a stop travelling down into Italy, nice big rooms, easy parking and good breakfast for Italy. Nearby Stelvio pass spectacular and great food at Combo across river from Bormio
Stayed 1 night in Jul 2017

10/10 Excellent

bryan and janet, Bovingdon. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay

2/10 Terrible

Rob H, UK

Disliked: Staff & service, property conditions & facilities, room comfort
Not a Good Hotel - AVOID
The hotel is at best a two star. There is no a/c in the rooms, which during the day in summer is a must. Our room faced the sunset and by late afternoon was unbearably hot, we asked the staff for a fan they said we wouldn't need one - we did! That night we tried to sleep with the window open (running the risk of the mossies) and we had so much street noise that we couldn't sleep. The noise went on till 4.30...

2/10 Terrible

Rob H, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Poor Hotel...
The rooms are to a 2 star standard. There is no air conditioning and our room got the afternoon sun - it was baking, the staff said that we wouldn't need A/C - we did!!! We ran the risk of the mosquitoes and left the windows, but that just let the street noise in (people till 4.00am and traffic). We didn't get much sleep because of the heat and noise. Oh and upon arrival the hotel staff tried to fleece us for 30 euro ahead for dinner... NASTY AVOID!!!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Stayed one night as we were passing throught the area and doing recon for future trips. Staff was extremely helpful. Though the hotel is set well back from the main street, our room faced a fairly busy side street that stayed noisy into the night. Next time we will request a room on the other side of the hotel.

8/10 Good

Louis, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
We we stopping off for only one night while driving through Europe on a Rally. We arrived late but staff were happy to help us with parking and checking in was no problem. Our room was excellent with two balconies and comfortable beds. Highly recommended.

10/10 Excellent

Alessandro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trattamento e struttura all’altezza delle aspettative, cortesia e gentilezza notevole. A 2 minuti a piedi dal centro, posizione ottima e molto tranquilla. Consigliato!
Stayed 1 night in Aug 2024

10/10 Excellent

Steffen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montée du Stelvio
Séjour vélo, météo variable
Stayed 3 nights in Jul 2024

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno breve, personale cortese. Viaggiavo con un cane e ho trovato in camera un super kit apposta per lui! Sorpresa molto positivamente.
Stayed 1 night in Jun 2024

10/10 Excellent

Alois

Stayed 1 night in Jun 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
40 anniversario di matrimonio
Prima volta a Bormio, siamo andati alle terme e visitato il centro storico di Bormio, bellissima esperienza, da ripetere e ritornare al Cristallo
Stayed 1 night in Apr 2024

10/10 Excellent

Bo

Stayed 4 nights in Mar 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien situé. Excellent petit déjeuner.
Stayed 2 nights in Sep 2023

6/10 Okay

Heidi

Travelled with partner
Liked: Cleanliness
Zentral gelegen, alt und muffig
Stayed 1 night in Jul 2023