citizenM Boston North Station

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Boston North Station

Interior
Exterior
Terrace/patio
Interior
King Room Downtown View | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • Air conditioning

Explore the area

Map
80-120 Causeway Street, Boston, MA, 02114
  • TD Garden
    2 min walk
  • The Freedom Trail
    4 min walk
  • Museum of Science
    10 min walk
  • Boston, MA (BOS-Logan Intl.)
    7 min drive

Room options

King Room Downtown View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Boston North Station

Central hotel connected to a shopping centre in West End with a 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around citizenM Boston North Station gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from TD Garden. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at canteenM
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 6 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from TD Garden and 10 minutes on foot from Museum of Science
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2071 out of 2859 reviews" "
Rating 8 - Good. 488 out of 2859 reviews" "
Rating 6 - Okay. 168 out of 2859 reviews" "
Rating 4 - Poor. 72 out of 2859 reviews" "
Rating 2 - Terrible. 61 out of 2859 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Lorraine

Stayed 2 nights in Aug 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jeremy

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, cozy, elegant and excellent services. Related to Breakfast, have an improve opportunities to healthy menu alternative (wheat, gluten free, etc)
Stayed 2 nights in Sep 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service
There was an unidentifiable spot on our bed sheets on arrival, but one quick call and the problem was instantly resolved. The room was overall comfortable if not a little bit of an odd set up. For a single night on a weekend getaway this place is perfect. I'm not sure i would enjoy a long term stay as much
Stayed 1 night in Sep 2024

8/10 Good

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Yajaira, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Like the place but think they need to add some snacks at the bar
Stayed 2 nights in Sep 2024

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience!!
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness
Loved the self-service & the views!
Stayed 2 nights in Sep 2024

10/10 Excellent

Blake

Liked: Staff & service, property conditions & facilities, room comfort
One thing.
Great. Everything was great. One thing. The mattress cover bar does not go right to the edge of the wall. If you look down you can see all the hair of all of the guests that ever slipped down there. You don’t have to touch it. But it’s there. The bed is accessible from one side so I imagine it’s not often cleaned. Just a heads up for management.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roxana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor
Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a lot of positives here, but some quirks to be aware of. Arriving, you'll walk in the door on the first floor, then take an elevator up to 4 which is lobby level. Here you'll find the friendly staff, a bar and breakfast area (which also has a lunch/dinner menu), and a lot of sitting areas. This includes a number of conference rooms that I believe you have to reserve, but would be very nice for people on a business trip. Our room was nice, but may surprise some as it's one room, with sort of a partitioned area for toilet & shower, the sink is out in the room itself, and a giant bed wedged into the back wall against the window. So for one person, no problem at all. If you're two people, make sure you are very compatible, as maneuvering for space on the bed, and getting in and out of the bed, are more of an adventure than a typical hotel room with end tables on both sides and space to walk around. Not to mention the bathroom just being more or less in the middle of the room. For us, it was fine. Everything was well kept, and all the tech and connections and such was very good. A big selling point for us is the easy walk over to the North End. Others may be interested that it's next door to North Station. Overall highly recommended, but it is good I think to understand this is not what most people might think of as a "normal" hotel in a few interesting ways, so if that seems like a concern, a little research might be in order to make sure this is the place for you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Khristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet in the city. We slept like babies here. The rooms are simple and cozy. If you're planning on taking the train to Salem you are literally right next door to North Station. There is also The HUB next door which is a food hall that contains a lot of different food options. Just about a 30 minute walk to Newbury street that has a ton of restaurants and shopping.
Stayed 3 nights in Sep 2024

10/10 Excellent

Audrianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with lovely room views! Had a great getaway with my husband. Close and walkable distance to many site seeing place and the north station is right below the hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a little odd at first as the lobby is on the fourth floor. The area around the hotel is safe with a grocery store right around the corner next to Starbucks and plenty of places to eat both at the ground level an area within the neighborhood if A pharmacies needed it there’s a CVS two blocks down as well.
Stayed 1 night in Sep 2024

10/10 Excellent

Danny

Stayed 1 night in Aug 2024

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this hotel. its right next door to the north train station snd TD basketball arena. Only 2 complaints - most rooms have a wall ro wall king bed with only one way onto the bed and you have to climb over your bed companion. After one night we requested s handiicap room that had 3 sides to get in bed. Also, the lighting im the bathroom was terrible. Otherwise great hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Karen

Stayed 4 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lifts were out of action for a day, but the staff did their best, opening up the service elevator for us to use while the main lifts were repaired.
Stayed 5 nights in Sep 2024

10/10 Excellent

Hannah

Stayed 1 night in Aug 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Sep 2024

10/10 Excellent

Yuanyuan

Stayed 3 nights in Aug 2024