DoubleTree by Hilton Boston - Downtown

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Boston - Downtown

Exterior
Lobby
Breakfast, lunch, dinner served; American cuisine
Deluxe Room | Premium bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Breakfast available
  • Air conditioning

Explore the area

Map
821 Washington Street, Boston, MA, 02111
  • Boston Common
    11 min walk
  • Newbury Street
    12 min walk
  • Copley Place
    15 min walk
  • Boston, MA (BOS-Logan Intl.)
    14 min drive

Room options

Room, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

King Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • 34.8 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

DoubleTree by Hilton Boston - Downtown

Hotel with a 24-hour fitness centre, near Boston Common
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Boston - Downtown. During your stay, you're just a quick walk from Tufts Medical Center. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Wisteria
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • 11 minutes by foot from Boston Common and a 2-minute drive from Copley Square
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Boston - Downtown. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:00 AM.
Wisteria – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 63.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Tax ID - C0015000351
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1005 reviews" "
Rating 8 - Good. 254 out of 1005 reviews" "
Rating 6 - Okay. 121 out of 1005 reviews" "
Rating 4 - Poor. 70 out of 1005 reviews" "
Rating 2 - Terrible. 38 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

veronica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with young kids they loved China Town and easy walk to Boston Commons. Service is amazing and we would stay here again. Love Boston
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

10/10 Excellent

Siri, Campbell

Stayed 2 nights in Sep 2024

10/10 Excellent

Vijay

Stayed 1 night in Sep 2024

10/10 Excellent

Toshiko, Brookline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the property, The staff was great but the location was not ideal as it was located away from a premier walking area.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Fine
Hotel is perfectly adequate if not rather dated in look and feel. Not likely to impress anyone but clean and comfortable. Location is decent, though it does back onto a nightclub which woke everyone up at 2:30am Saturday morning.
Stayed 4 nights in Sep 2024

8/10 Good

April

Stayed 2 nights in Sep 2024

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay...great meal
Right in the heart of Boston's theater district the hotel was just a few steps from the Wang theater. They have valet parking but the cars are double and tripled parked so walking after parking is easiest. The restaurant was out of multiple things but I had the best cod with tomato puree I have ever had. The room was good sized and clean. Beds are not super comfortable but adequate and there were no cups or bottled water provided.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept hotel - reflects the price paid.
Stayed 1 night in Sep 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the idea there was a restaurant and bar and live music which meant we didn't have to leave the hotel at all. I love their cookies and bar pub snacks. Everyone was friendly and helpful. The food was amazing. A little disappointed that the Starbucks in the hotel closed at 2:00pm on Sunday.
Stayed 2 nights in Sep 2024

6/10 Okay

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud noises/music at 2:30am right outside the hotel. Other than that, great stay
Stayed 1 night in Sep 2024

8/10 Good

Erin, OWLS HEAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Htet Oo

Stayed 1 night in Aug 2024

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
Old rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Maayan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Under construction. Dirty room. Not useful electrical outlets.
Stayed 1 night in Sep 2024

10/10 Excellent

Ilva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2024

4/10 Poor

Maureen

Nice room and location was good. Saturday was just terrible!! The noise in the parking lot below went on for hours. We were on 5th floor. We packed up and left at 4 am. I really think we should be refunded Saturday night stay. No way one could sleep. The parties going on was deafening! Will not stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
comfortable stay last minute helped in a pinch when everyone else was sold out or overpriced
Stayed 1 night in Sep 2024

8/10 Good

Connie

Stayed 2 nights in Aug 2024

6/10 Okay

Georgina

Liked: Cleanliness
They didn’t tell us that the parking and breakfast were not included
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Broken noisy HVAC issue in the middle of the night
My HVAC system started making a horrible noise in the middle of the night. I responded back to the number that texted me asking me how my stay was and there was no response. I called the front seat and told me there was nothing they could do and offered to bring me a fan.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Doubletree Downtown - easy access to transport or walkable to Chinatown and other tourist attractions. Access to good food options locally too.
Stayed 2 nights in Aug 2024