DoubleTree by Hilton Boston - Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Boston - Downtown

Exterior
Deluxe Room | Premium bedding, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; American cuisine
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
821 Washington Street, Boston, MA, 02111
  • Boston Common
    ‪11 min walk‬
  • Newbury Street
    ‪12 min walk‬
  • Copley Place
    ‪15 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

Room, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

King Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • 34.8 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

DoubleTree by Hilton Boston - Downtown

Hotel with a 24-hour fitness centre, near Boston Common
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Boston - Downtown. During your stay, you're just a quick walk from Tufts Medical Center. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Wisteria
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Boston Common and Newbury Street
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Boston - Downtown. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:00 AM.
Wisteria – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 63.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Tax ID - C0015000351
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 118 out of 1005 reviews
Rating 4 - Poor. 67 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jaimie

Stayed 1 night in Nov 2024

8/10 Good

Narahari

Travelled with family
Liked: Staff & service
Decent Stay in Boston
The hotel was okay. It is situated right opposite the Tufts Medical Center and is a few yards away from the train station. The hotel property was clean and organized. The built in cafe within the hotel is pretty good. However, the outside ambience is a bit sketchy. Lots of homeless people milling about and it generally does not feel safe later in the night.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Theatre district restaurants Chinatown.
Stayed 1 night in Nov 2024

10/10 Excellent

josh

Stayed 1 night in Oct 2024

10/10 Excellent

Nerye

Stayed 2 nights in Oct 2024

10/10 Excellent

Shineikka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great service!
Stayed 1 night in Nov 2024

10/10 Excellent

Ezzeddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazibf experience
Stayed 5 nights in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Nov 2024

8/10 Good

Ernestina

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that it was close to lots of restaurants
Stayed 1 night in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk were extremely helpful and courteous! Clean rooms and responsive staff.
Stayed 3 nights in Nov 2024

8/10 Good

Zachary

Stayed 2 nights in Nov 2024

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, room was perfect, and location was centralized to all the places we wanted to visit while in Boston.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jacob T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the lively atmosphere and yet very comfortable. The stay was conveniently near the Orange line and wasnt hard to travel around the city while enjoying our stay.
Stayed 3 nights in Oct 2024

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Francine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for one night, but I loved the property and the towels were plush. Very convenient to transportation, walkable, safe, well lit, close to Tufts which i loved. Also the area was convenient for dining, close to downtown and Chinatown. I will definitely stay again for personal travel, as this was a business trip.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok stay. Fairly decent location near to Boston Common and the Orange Tufts line makes this a great base for a stay. Good quality breakfast with a range of options and top notch service. Quite a bit of building upgrade work being carried out during our stay. There is never a good time for this but we did not receive any notification and reception did not tell us on arrival.

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on this property are excellent. Very friendly and knowledgeable about the area. They also helped save me from the crisis of leaving something behind!
Stayed 4 nights in Oct 2024

6/10 Okay

Sharon

Travelled with group
Liked: Amenities
They were doing some remodeling so it was kind of a mess. Probably should have had them move us to a different area. The staff was very helpful! Bar was nice and bartender made very good drinks. Restaurant just average but handy
Stayed 5 nights in Oct 2024

10/10 Excellent

Nusli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024