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InterContinental Boston, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Boston, an IHG Hotel

View from room
Premier Suite, 1 Bedroom | Water view
Indoor pool
View from property
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
510 Atlantic Ave, Boston, MA, 02210
  • Boston Harbor
    4 min walk
  • Boston Tea Party Ship
    4 min walk
  • Long Wharf
    8 min walk
  • Boston, MA (BOS-Logan Intl.)
    12 min drive

Room options

View all photos for Classic Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed, Accessible (Mobility)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, View, Corner (Greenway View)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed, View, Corner (Greenway View)

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds, Accessible (Mobility)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Premier Suite, 1 Bedroom

  • 74 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Ambassador)

Suite, 1 King Bed (Ambassador) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Ambassador)

  • 204 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, View (Fort Point Channel View)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds, View (Fort Point Channel View)

  • 45 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

View from room

Junior Suite, 1 King Bed

  • 56 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Corner (Fort Point Channel View)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed, Corner (Fort Point Channel View)

  • 45 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Channel View)

View from room

Junior Suite, 1 King Bed (Channel View)

  • 56 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed, Accessible (Communication Accessible)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible

  • 111 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Communication, Greenway View)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed, Accessible (Communication, Greenway View)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, View (Communication, Channel View)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds, Accessible, View (Communication, Channel View)

  • 45 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Communication, Channel View)

View from room

Classic Room, 1 King Bed, Accessible (Communication, Channel View)

  • 45 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room (Upgraded)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room (Upgraded)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Premier Suite, 1 Bedroom

View from room

Premier Suite, 1 Bedroom

  • 112.4 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Room

  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Presidential Suite, Multiple Beds

  • 297 sq m
  • Water view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed, Accessible (Mobility)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 111 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, View (Greenway View)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds, View (Greenway View)

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Greenway View)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed (Greenway View)

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds, Accessible (Mobility)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (South)

View from room

Suite, 1 King Bed (South)

  • 223 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (North)

View from room

Suite, 1 King Bed (North)

  • 251 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Fort Point Channel View)

View from room

Classic Room, 1 King Bed (Fort Point Channel View)

  • 45 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

InterContinental Boston, an IHG Hotel

Luxury Boston hotel in Downtown Boston with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a bar/lounge. Additionally, a snack bar/deli, a steam room and a 24-hour business centre are on-site.
InterContinental Boston, an IHG Hotel offers 424 accommodations with iPod docking stations and laptop-compatible safes. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and complimentary newspapers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a steam room.
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
InterContinental Boston, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from New England Aquarium. You'll find features such as 2 restaurants, a full-service spa and a bar.
  • Enjoy American cuisine with ocean views at Matria, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Treat yourself to massages, body scrubs or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Boston Harbor and 9 minutes on foot from New England Aquarium
  • Cats and dogs welcome for a fee (restrictions apply)
InterContinental Boston, an IHG Hotel offers its guests a full-service spa and a steam room. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business centre, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 28272 square feet (2627 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury InterContinental Boston, an IHG Hotel. Parking is available for a fee. A complete renovation of InterContinental Boston, an IHG Hotel was completed in April 2022.

This 5-star Boston hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.
Matria – Overlooking the ocean, this steakhouse specialises in American cuisine and only serves breakfast. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Bar Fellini – Overlooking the ocean, this bar specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
510 – Overlooking the garden, this bistro specialises in American cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 12.95 per night)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 12 to 48 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 510
  • Bar Fellini
  • Matria

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (28,272 square foot of space)

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 48 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0015360351
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
This property has a strict no smoking policy. Violators will be subject to penalties, including a cleaning fee of USD 650.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston InterContinental
InterContinental Boston
InterContinental Hotel Boston
Intercontinental Boston Hotel Boston
InterContinental Boston Hotel
Boston Intercontinental

InterContinental Boston, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1004 reviews" "
Rating 8 - Good. 144 out of 1004 reviews" "
Rating 6 - Okay. 64 out of 1004 reviews" "
Rating 4 - Poor. 29 out of 1004 reviews" "
Rating 2 - Terrible. 27 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff and comfortable accommodations close to everything in Boston.
Stayed 3 nights in Aug 2024

8/10 Good

Edmund

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is not included ! $40 per person, be aware. For $600 a night , the pool should be heated.
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The Intercontinental Property in Boston treats Expedia clients like second rate clients. They put us in a room that had no bedside lamps (as if that was normal) without mention and a room that was having electrical issues. We were unable to notify staff that we wanted privacy without entrance into the room which made us feel unsafe. It's worth mentioning that the same room is on top of the elevators and you can hear everything. After telling them of the deficiency they recommended I stay in the room and wait for maintenance. They eventually moved me to the same room one floor up (also had flickering lights). I am so disapointed in the Intercontinental and also Expedia that it enables second rate service and rooms for their clients.
Stayed 4 nights in Aug 2024

6/10 Okay

Payton

A/C is the most important thing in any hotel room. Told front desk. Still had to sleep in a 70-72 degree room. This is unacceptable
Stayed 2 nights in Jul 2024

10/10 Excellent

Carolyn

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property!
Stayed 2 nights in Aug 2024

2/10 Terrible

Raya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we checked into was filthy the housekeeping manager said they would move us into another room and they didn’t. When I came up to the front desk their employee Zach was extremely rude to us and wouldn’t accommodate us to another room he was raging that we decided not to stay and called security on me when I tried filming his bad behaviour. This hotel isn’t 5 stars they are pretentious! This hotel is falling apart.
Stayed 2 nights in Aug 2024

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Aug 2024

8/10 Good

Steven M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fereshteh

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Boston Downtown!
Stayed 3 nights in Aug 2024

10/10 Excellent

heba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with excellent service. Great location, we could walk everywhere
Stayed 2 nights in Aug 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Jung Hwa, irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean hotel and excellent service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sebastian, Vega Alta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, super clean suite! Super friendly staff, Very lovely Stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivana

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
On the waterway and convenient to everything! Definitely will be back!! Love Boston
Stayed 3 nights in Jul 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Aria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Never again
I booked 2 queen beds for my son & I. We were given a room w/one bed & told it was b/c I booked w/a third party agent. They could not give us another room. A rollaway wasn’t offered. I had to ask. It made the room impossibly crowded. I will never stay with them again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Jul 2024