InterContinental Boston by IHG

5.0 star property

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Photo gallery for InterContinental Boston by IHG

View from room
Exterior
Suite, 1 Bedroom, Corner (View) | Water view
Exterior
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Breakfast available

Explore the area

Map
510 Atlantic Ave, Boston, MA, 02210
  • Boston Harbor
    ‪4 min walk‬
  • Boston Tea Party Ship
    ‪4 min walk‬
  • New England Aquarium
    ‪9 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪11 min drive‬

Room options

Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Corner (Greenway View)

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 111 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Suite (Ambassador)

  • 204 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds (Fort Point Channel View)

  • 45 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Corner (Fort Point Channel View)

  • 45 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Channel View)

  • 56 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Communications)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Mobility Accessible (Roll-In Shower)

  • 74 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Communications, Greenway View)

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible (Communications, Channel View)

  • 45 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Accessible (Communications, Channel View)

  • 45 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room (Upgraded)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom, Corner (View)

  • 111 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room

  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Room, 2 Queen Beds (Club InterContinental)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Club InterContinental)

  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • 297 sq m
  • Water view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Room, 2 Queen Beds (Club InterContinental, Water View)

  • Water view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Club InterContinental, Water View)

  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 74 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds (Greenway View)

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed (Greenway View)

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Penthouse (South Suite)

  • 223 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Penthouse (North Suite)

  • 251 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Fort Point Channel View)

  • 45 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

InterContinental Boston by IHG

Luxury Boston hotel in Downtown Boston with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
InterContinental Boston, an IHG Hotel offers 424 accommodations with iPod docking stations and minibars. 58-inch flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an indoor pool, a steam room and a 24-hour fitness centre.
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
InterContinental Boston, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from New England Aquarium. You'll find features such as 2 restaurants, a full-service spa and an indoor pool.
  • Enjoy American cuisine with ocean views at Matria, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages, aromatherapy or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Boston Harbor and 9 minutes on foot from New England Aquarium
  • Cats and dogs welcome for a fee (restrictions apply)
InterContinental Boston, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business centre, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 28272 square feet (2627 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the luxury InterContinental Boston, an IHG Hotel. Parking is available for a fee. A complete renovation of InterContinental Boston, an IHG Hotel was completed in April 2022.

This 5-star Boston hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.
Matria – Overlooking the ocean, this steakhouse specialises in American cuisine and only serves breakfast. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Bar Fellini – Overlooking the ocean, this bar specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
510 – Overlooking the garden, this bistro specialises in American cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 12.95 per night)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 12 to 48 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 510
  • Bar Fellini
  • Matria

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (28,272 square foot of space)

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch flat-screen TV with premium digital channels
  • IPod dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.77 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 48 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0015360351
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property has a strict no smoking policy. Violators will be subject to penalties, including a cleaning fee of USD 650.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston InterContinental
InterContinental Boston
InterContinental Hotel Boston
Intercontinental Boston Hotel Boston
InterContinental Boston Hotel
Boston Intercontinental

InterContinental Boston by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 754 out of 1005 reviews
Rating 8 - Good. 137 out of 1005 reviews
Rating 6 - Okay. 60 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO complaints
The hotel is close to everything. It is very clean and has great staff. No complaints.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many historic sites
Stayed 5 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

michael, Dumont

Stayed 2 nights in Oct 2024

6/10 Okay

Sara

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was beautiful, the marble, the harbor, the tub was the best amenity. The restaurants breakfast vs room service were excessively priced for a breakfast. $45 dollars for a breakfast buffet is outrageous, that much money on a breakfast per person is insane. Sadly there isn't much for breakfast nearby, but there were some upscale places within a ten minute walk that could justify their price. Alot of the gym equipment my husband wanted to use like the rower was broken. The bar, we were sad about this one. As we wanted an outdoor place to have cocktails. If you are going to charge $20 for a cocktail it better be delicious, mine was undrinkable and overly sweet. My husband's had unavailable ingredients and got charged The same for a dirty Martini as an "exclusive beverage" The TV in our room had a guide option that remained blank and a remote that had to be decades old. The "view" was nice. But mostly mirrored images of the city, as the room sat between to bump out features. The price tag vs the amenities was truly disappointing. If this hotel were 250 a night I'd give it 5 stars. My 3 stars is quite literally for the people who made our bed everyday.
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, and breakfast and bar area is great. Would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
The staff were remarkable and the breakfast offerings, if included with room, were great! Rooms are very nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

SENTHIL KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2024

6/10 Okay

Haowei, Newcastle

Stayed 5 nights in Jun 2024

10/10 Excellent

Donna

Stayed 7 nights in Oct 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When it first opened, I thought that the Intercontinental was up there in terms of high quality Boston hotels. Since then, they've probably aged a bit while many nicer options have sprung up. The hotel is still plenty nice, but a little sterile. Rooms can be a little noise. The bar area was so loud that we needed to leave it. Parking is very expensive and you have to pick up your own car. I can't imagine that we'll return anytime soon.
Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Stayed 1 night in Aug 2024

10/10 Excellent

Russell, Lake in the Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very enjoyable experience. Great staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

LOUISE

Travelled with family
Great hotel and location. Large rooms. Will return
Stayed 1 night in Oct 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsey

Stayed 1 night in Oct 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was dirty from possible housekeeping using bathroom contacted front desk never got a response back.
Stayed 3 nights in Oct 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jiayi

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

mahdi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My comment is as per above
I have requested for river view they gave me this view as attached no river I could see at all. And when I asked for higher floor they said I should pay $ 250 per night extra!other wise the city was clean and safe I would love to revisit Boston in future
Stayed 2 nights in Oct 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, beds were very comfortable. We had great view of Fort Point Channel. Check in attendant was very hospitable and helpful. We really appreciated an extra cleaning of room when we returned late one night. Cleaned our room twice that day without us requesting it. Spa and breakfast buffet were good but overpriced. Overall great experience. Would come back. High quality hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Staff was very friendly. We included the breakfast our stay and it was great. Location was perfect!
Stayed 3 nights in Oct 2024

10/10 Excellent

Adam

Stayed 1 night in Sep 2024