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Staypineapple, A Delightful Hotel, South End

3.0 star property

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Photo gallery for Staypineapple, A Delightful Hotel, South End

Interior
Premium bedding, down duvets, pillow-top beds, desk
Reception
Bar (on property)
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Air conditioning
  • Restaurant

Explore the area

Map
26 Chandler St, Boston, MA, 02116
  • Copley Place
    ‪7 min walk‬
  • Newbury Street
    ‪8 min walk‬
  • Copley Square
    ‪9 min walk‬
  • Boston, MA (BNH-Boston Harbor Seaplane Base)
    ‪17 min drive‬

Room options

View all photos for Back Bay King

Premium bedding, down duvets, pillow-top beds, desk

Back Bay King

  • Sleeps 2
  • 1 King Bed

View all photos for South End Corner King

Premium bedding, down duvets, pillow-top beds, desk

South End Corner King

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

The Revolution Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1904)
The price is CHF 153
for 1 room
includes taxes & fees
22 Feb - 23 Feb
The Revolution Hotel

About this property

Staypineapple, A Delightful Hotel, South End

Hotel with a 24-hour front desk, a short walk to Copley Square
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Additionally, free use of bicycles, concierge services and a 24-hour front desk are on-site. Housekeeping is available on request.
Staypineapple, A Delightful Hotel, South End offers 56 accommodations with iPod docking stations and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at Staypineapple, A Delightful Hotel, South End. During your stay, you're just a quick walk from Copley Square. You'll find features such as a restaurant, a bar and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy American cuisine while dining at Trophy Room
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Copley Square and Copley Place
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Staypineapple, A Delightful Hotel, South End.

This 3-star Boston hotel is smoke free.

Trophy Room – This restaurant specialises in American cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Trophy Room

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels
  • IPod dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 29.95 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.06 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 29.95 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014880350
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chandler Inn Hotel Boston
Chandler Boston
Staypineapple A Delightful Hotel South End
"Staypineapple A Delightful Hotel South End"
Staypineapple, A Delightful Hotel, South End Hotel
Staypineapple, A Delightful Hotel, South End Boston
Staypineapple, A Delightful Hotel, South End Hotel Boston

Staypineapple, A Delightful Hotel, South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 446 out of 782 reviews
Rating 8 - Good. 227 out of 782 reviews
Rating 6 - Okay. 61 out of 782 reviews
Rating 4 - Poor. 29 out of 782 reviews
Rating 2 - Terrible. 19 out of 782 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Adalberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel room although a little cramped. Pineapple everything theme was fun.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with lots of character, located in a perfect area to walk everywhere. Can’t recommend it enough
Stayed 3 nights in Oct 2024

6/10 Okay

Lawrence

Travelled with partner
1. Staff very friendly 2. Rooms Clean 3. Great casting system from mobile devices to the Smart TV. Dislikes: 1. Rooms incredibly small. 2. No closets or dressers. 3. No chairs. Bed was the only furniture. 4. Lot of street noise through the windows. 5. Height of toilet incredibly low, and the noise of the tank filling incredibly loud. 6. Sink cracked. 7. No place for toiletries. It seemed overpriced relative to the room and the amenities. One and done.
Stayed 3 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much comfort
The most comfortable beds i have ever slept in.
Stayed 1 night in Oct 2024

8/10 Good

Olivia

Stayed 1 night in Oct 2024

8/10 Good

Angelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people. Nice hotel with a retro taste.
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The StayPineapple is a great stay in a great location. The hotel itself is clean and updated, the staff is efficient and friendly. I would stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

PC, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying here! Everyone so friendly and the place was very clean!
Stayed 1 night in Oct 2024

8/10 Good

Alaric, coalinga

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Rooms were nothing special and a little small. You can tell it’s an older property. Excellent service.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to walk to places. Nice room and bed was comfortable. I would stay here again.
Stayed 3 nights in Sep 2024

8/10 Good

Jacalyn

Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It is a cute themed boutique hotel. No small refrigerator, no hairdryer
Stayed 1 night in Sep 2024

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service
Nice, walkable area in a quiet location. Easy to get to and from all the good neighborhoods. We walked all over the city and back multiple times. The bed, pillows and duvets were so comfortable. The room itself is small but thats okay with us. The bathroom is tiny so you can’t really get ready in there but the shower had good pressure and the water stays extra hot. It also is very much a one-person shower. The hotel is fine for people who are doing ALL of their drinking, snacking and dining off site. There is very little offered in the way of snacks/breakfast/coffee other than a Keurig and a vending machine on the main level. Just be aware of that if that’s one of the amenities you need at your hotel. Stay here if you are looking for an easy location and relaxed, helpful staff but look elsewhere if you want bonus space or amenities.
Stayed 4 nights in Sep 2024

10/10 Excellent

HARRIS

Stayed 2 nights in Aug 2024

10/10 Excellent

Rhonda

Stayed 1 night in Sep 2024

10/10 Excellent

Calista, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a delight to stay here! The staff was helpful without absolutely everything. The decor was fun and quirky and colorful. The room was clean and the bed was as comfy as the soft, yellow robes. We appreciated the amenities which included a Keurig coffee maker in our room and a reusable water bottle with a refilling station in the lobby. We’ll definitely stay here again if we return to Boston and hope to visit Staypineapple hotels in other cities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Katia cardon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome and helpful. The hotel is clean and nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can depend on Staypineapple to make certain that guests are comfortable and welcome.
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Great service, the staff was very welcoming and helpful. We stayed there while getting our daughter moved into the dorms. Walkable, lots to do around the area, and quieter than where we usually stay in Back Bay.
Stayed 3 nights in Aug 2024

6/10 Okay

Juliana

Liked: Cleanliness
Ok but needs some more updates
The rooms are tiny but nicely decorated -my hairdryer was in rough shape. The building is in need of some updates. The elevators are old and dated. For the price, I was expecting more.
Stayed 2 nights in Aug 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel based on location. We wanted to be between the South End and Back Bay neighborhoods. The location is great but unfortunately the location is the only positive thing about this hotel. The front desk is a mess. Laptops strewn along the sides and often times left with no staff presence. The elevators were dirty and slow. The room was small (bed was comfortable) but the door knob on the bathroom was loose and the sink in the bathroom was also loose. The biggest concern is that we had a random stranger knock on our door, even though we had the “do not disturb” sign on our door. When we asked how he got up to the floor without being identified by the front desk he said he just walked up the stairs. When I went down to inquire as to how this could happen there was no staff at the front desk. I wouldn’t recommend this hotel and will not return and I would definitely encourage them to put better safety systems in place and I would caution any single travelers to inquire about safety prior to booking. All in all a disappointing stay.
Stayed 2 nights in Aug 2024