2/10 Terrible
Janice T., Granville
21 Nov 2024
Travels Beware
Unfortunately, we were not able to stay at this location. Prior to arrival, we were informed that we would be charged an additional 10 euros per person for towels to rent, even though they were listed as included in the amenities. After questioning this, we were told it was because we weren’t staying a minimum of 5 nights. This was also not included in the listing description. Due to the deception, we no longer felt safe staying at this location with our young children. We didn’t want to get trapped in a situation where we would be charged surprise amounts for unexpected items throughout our stay. The unexpected charges for towels came after the owner asked us to confirm how many children we were traveling with. Our children were all properly listed when I made the booking, including their ages. I can only presume the owners did not want children staying or they did not want Americans. I contacted VRBO who attempted to get our money back, but the owners refused. Since they kept our money for the booking, I am now able to leave a review to warn others.
Janice T.
Stayed 2 nights in Nov 2024