Bournemouth West Cliff Hotel & Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bournemouth West Cliff Hotel & Spa

2 indoor pools, pool loungers
Property entrance
Lounge
Garden
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Hot tub

Explore the area

Map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • The Square
    11 min walk
  • Bournemouth Lower Gardens
    12 min walk
  • Bournemouth Beach
    13 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    13 min drive

Room options

Superior Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Bournemouth West Cliff Hotel & Spa

Luxury Bournemouth hotel in Bournemouth City Centre with 2 indoor swimming pools
This hotel features 2 indoor pools, a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with a hairdryer and free toiletries. 32-inch LCD televisions come with satellite channels. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
2 indoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bournemouth West Cliff Hotel Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Bournemouth West Cliff Hotel & Spa. During your stay, you're just a quick walk from Durley Chine Beach. You'll find features such as free WiFi in public areas, plus 2 indoor pools and a full-service spa.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 indoor pools or soak in the hot tub
  • Indulge with facials, body treatments or body scrubs at Bournemouth West Cliff Hotel Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Bournemouth Beach and 11 minutes from Poole Harbour
As a guest of Bournemouth West Cliff Hotel & Spa, you'll find a full-service spa, 2 indoor swimming pools, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2605 square feet (242 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Bournemouth West Cliff Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

For a fee, guests can enjoy a English breakfast daily.
Bournemouth West Cliff Hotel & Spa has a restaurant on site.

Languages

English, Hungarian, Lithuanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Grab bar near toilet (99 centimetre high)
  • Lift (200 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from December 21 2024 to December 27 2024 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
  • Dining venue
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 272 out of 1000 reviews" "
Rating 8 - Good. 341 out of 1000 reviews" "
Rating 6 - Okay. 206 out of 1000 reviews" "
Rating 4 - Poor. 119 out of 1000 reviews" "
Rating 2 - Terrible. 62 out of 1000 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alfie

Stayed 3 nights in Aug 2024

8/10 Good

kaj

Stayed 2 nights in Sep 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect couples night away with spa
Perfect night away, lovely room and amazing spa for extra cost
Stayed 1 night in Aug 2024

10/10 Excellent

DEREK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 7 nights in Aug 2024

10/10 Excellent

Decia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a few years ago but wow such a great improvement, lovely hotel, clean, great staff, delicious food and very efficient!! A great stay! Pool and garden area are the icing on the cake. Our grandchildren aged 3 and 5 months came along and that would be my only slight gripe, no lift to their room so check in advance. No small play area, I generally feel it’s not a child friendly hotel. That said I can’t wait to return :)
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

4/10 Poor

Danny

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down hotel.
Stayed 1 night in Sep 2024

8/10 Good

Darren, Witney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

neil

Stayed 3 nights in Aug 2024

8/10 Good

do

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff are nice and helpful, restaurant food and wine are great, swimming pool open 8am-8pm, but sometimes there have swim lessons. The toilet flushing was very bad, every used toilet needs to flush many times. Air conditioning is good that’s why i chose this Hotel Parking on the road outside of the hotel is free if there have spaces, otherwise hotel parking £10 for overnight
Stayed 2 nights in Aug 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quirks building with good staff, all polite and friendly., kids loved the swimming pool and the short walk to the beaches very convenient. It would be nice if they could offer a variety of eggs for breakfast not just scrambled and made sure parking was for hotel guests not a free for all to make some extra cash. Especially since we’d already paid.
Stayed 2 nights in Aug 2024

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Xedric

Travelled with family
Liked: Amenities, property conditions & facilities
It was clean and close to sea front.
Stayed 1 night in Aug 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just chilled out with the spa. Shame they put the prices up for the air show but that was expected.
Stayed 1 night in Aug 2024

10/10 Excellent

DAWID

Stayed 3 nights in Aug 2024

10/10 Excellent

Decia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely, the staff are great, totally recommend:)
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Stayed 3 nights in Aug 2024

4/10 Poor

Jasminder

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Checking in staff & managements attitude
Stayed 2 nights in Aug 2024

10/10 Excellent

Libby

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely room, friendly staff. Pool really nice. Nice hotel breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Shayok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious rooms, nice and clean. Bathrooms pretty too. Only our second room was right opposite lift and was noisy. Could hear everything but other than brillian stay, friendly staff evwn though we are brown muslims the staff were all friendly! Lovely spa too!
Stayed 1 night in Aug 2024

6/10 Okay

Arsany

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
old rooms. put the sign of room service on the door on one day and nothing happened
Stayed 3 nights in Aug 2024