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The Trouville Bournemouth

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Trouville Bournemouth

Reception
Indoor pool
Point of interest
Front of property
Executive Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Parking available
  • Pet-friendly

Explore the area

Map
5-7 Priory Road, Dorset, Bournemouth, England, BH2 5DH
  • Bournemouth International Centre
    2 min walk
  • Bournemouth Lower Gardens
    5 min walk
  • Oceanarium
    5 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    10 min drive

Room options

View all photos for 1 Bedroom Suite

1 Bedroom Suite | Hypo-allergenic bedding, individually decorated, individually furnished

1 Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, individually decorated, individually furnished

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (x 3)

Family Room (x 3) | Hypo-allergenic bedding, individually decorated, individually furnished

Family Room (x 3)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (x 4)

Hypo-allergenic bedding, individually decorated, individually furnished

Family Room (x 4)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

The Trouville Bournemouth

Hotel with a 24-hour front desk, steps from Bournemouth International Centre
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking and dry cleaning.
The Trouville Bournemouth offers 75 accommodations with free toiletries. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Trouville Bournemouth. During your stay, you're just a quick walk from Bournemouth Beach. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Bournemouth International Centre and 5 minutes on foot from Oceanarium
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The Trouville Bournemouth also features an indoor pool, dry cleaning/laundry services, and room service (during limited hours). For a fee, parking is available.

This 3-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Deauville Restaurant – On-site restaurant.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Slovak, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of GBP 23.95; reservation required
  • Snack bar/deli

Restaurants on site

  • Deauville Restaurant

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • 5 steps to reach entrance
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 19 2024 to March 31 2025 (dates subject to change):
  • Dining venue(s)
  • Sauna
The property will be renovating from 19 April 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 for adults and from GBP 6.95 for children
  • Self-parking fee: GBP 12.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Hosted evening meal: GBP 23.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Trouville Bournemouth
Trouville Hotel
Trouville Hotel Bournemouth
Trouville Hotel OCEANA COLLECTION Bournemouth
Trouville Hotel OCEANA COLLECTION
Trouville OCEANA COLLECTION Bournemouth
Trouville OCEANA COLLECTION
The Trouville Hotel
The Trouville Bournemouth Hotel
The Trouville Bournemouth Bournemouth
The Trouville Hotel – OCEANA COLLECTION

The Trouville Bournemouth Reviews

Reviews

6.6
Rating 10 - Excellent. 31 out of 148 reviews" "
Rating 8 - Good. 42 out of 148 reviews" "
Rating 6 - Okay. 26 out of 148 reviews" "
Rating 4 - Poor. 30 out of 148 reviews" "
Rating 2 - Terrible. 19 out of 148 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Gurkeerat

Disliked: Cleanliness, staff & service, property conditions & facilities
It was very bad experience I suggest all don’t go room was very bad very bad condition I have to words
Stayed 1 night in Sep 2024

8/10 Good

Martin

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Amenities
Had a lovely stay at the Trouville hotel, it was clean, neat, all the staff were very helpful and friendly. The breakfast was lovely overall a very enjoyable stay!
Stayed 7 nights in Sep 2024

2/10 Terrible

Stephen

Stayed 1 night in Sep 2024

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the attitude of the staff they were quite rude and sometimes ignorant. The room was cold no heating at all. The hallway to the room was full of loose carpet and splattered with paint there was a hoover right outside room so the carpet could easily have been hoovered before my arrival. When asking reception a question they were very unhelpful
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very tired and outdated hotel. Room was very shabby, chipped paint, mismatched wallpaper, paint on the floor by the radiator, old fashioned furniture and bed. Mattress very old and tired- basically fell through to the bed frame when you sat on it. It literally looked like it had been decorated in the 80s and never updated. Room was unclean and you couldn’t take a step without the floor creaking super loudly. Could hear doors slamming all night and creaky floorboards. Nothing like the pictures they advertise. Save yourself the pain and book elsewhere
Stayed 1 night in Sep 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
What a lovely hotel. Definitely need some TLC but the cleanliness and friendly staff made up for it. Looking forward to seeing their progress over the years. We will stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities
A clean and comfortable hotel right next to the Bournemouth international centre. It is very tired but it is reflected in the price but as I said it was comfortable. The staff were friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only arrived late at night and checked out early morning so didn't get to experience much of the hotel or surrounding area, but will definitely come back
Stayed 1 night in Sep 2024

4/10 Poor

susan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay separately for breakfast after paying for a room a £3.40 pounds
Stayed 3 nights in Aug 2024

2/10 Terrible

Richard

Stayed 2 nights in Sep 2024

8/10 Good

Liam

Stayed 1 night in Sep 2024

4/10 Poor

M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired and rundown
Very tired, needs renovations i.e cracked tiles in bathroom, dirty carpets. Didnt look very clean, headboard dusty.
Stayed 1 night in Sep 2024

2/10 Terrible

Errol

Stayed 7 nights in Aug 2024

4/10 Poor

STEVEN

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The front is very good but the back entrance and lift are very scruffy and in need of updating . The room was also a little tatty .
Stayed 2 nights in Aug 2024

6/10 Okay

Piotr

Stayed 1 night in Aug 2024

4/10 Poor

lesley

Travelled with group
Liked: Amenities
Disliked: Cleanliness
The room that i booked was not ready at 3pm check in , then it wasnt the room i booked,it had a disabled bathroom light not working filthy widows,complained and was given another room which was better but not brilliant
Stayed 2 nights in Aug 2024

4/10 Poor

Lily

Disliked: Cleanliness, staff & service, property conditions & facilities
the time we spent August 23 -27 /2024 carpet so dirty, walls have a lot of stains like insects sticking blood, bathroom's fan so loud, and parking for a day 12. there are free area to park outside the hotel. bed sheets a lot of stains . the only good thing the room spacious for family 4 if they clean it and paint the room refreshed that’s old house smells when you enter you feel old house smokes and dampness.
Stayed 4 nights in Aug 2024

8/10 Good

Angharad

Travelled with partner
Liked: Staff & service, amenities
Great for a short stay! Staff were lovely and very helpful. Comfy bed and nice shower. Walls were quite thin so could hear other rooms but other than that a good stay.
Stayed 1 night in Aug 2024

4/10 Poor

youcef

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Basic hotel in a great location in Bournemouth. The pool was really nice and you can see the pool from the camera in the lobby to see if it’s empty or busy. Beds were comfortable and clean but the rest of the room was a bit dated and the bathroom door did not lock.
Stayed 1 night in Aug 2024

4/10 Poor

Steve

Business traveller
Disliked: Staff & service
When i first entered my room i noriced there weren't any pillows on the bed or anywhere in the room. Also the toilet hadn't been flushed since last use. I mentioned the lack of pillows to the reception staff however it took several reminders and a few hours to actually get some pillows. The toilet when flushed made a loud whining noise for a long time before the cistern was filled. Outside the room was noisy equipment that meant having to keep the window closed on a warm night. The room was very dated and in need of refurbishment. Overall just ok for 1 night but not for any longer.
Stayed 1 night in Aug 2024

8/10 Good

Hitesh

Stayed 1 night in Aug 2024

8/10 Good

Patricia

Travelled with group
Liked: Staff & service, amenities
Close proximity to the beach and town
Stayed 2 nights in Aug 2024