4/10 Poor
Justin
Travelled with family
20 Oct 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so grand, Grand View
The property didn’t match up to the online description. The room we thought had three beds was not in a room but in a loft space which forced everyone to go to bed early as the room with all the beds was a space for kids to sleep. Even if we wanted to use a bed in a different room, the door wouldn’t shut properly. Besides that frustration, every surface of the property was either cracked, chipped, scuffed, torn, broken, or just in need of replacement. Additionally there was what appeared to be a clean towel that was wet and bugs came out when we went to use it. The worst part was the smell! It was a strong sewage smell that never dissipated throughout our stay. When we told registration about our experience no one was overly concerned. Lastly, the distance from this property to the main grounds of the resort was a 5-10min drive depending on traffic so we barely could enjoy the amenities. I would NOT recommend this property especially given that we spent well over $600 a night to stay in a stinky, dilapidated place for vacation!
Justin
Stayed 2 nights in Oct 2024
