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Emporium Hotel South Bank

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporium Hotel South Bank

Terrace/patio
Twin Room, River View | Minibar, in-room safe, desk, soundproofing
Suite, 1 King Bed, River View | Minibar, in-room safe, desk, soundproofing
View from property
4 bars/lounges

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Housekeeping

Explore the area

Map
267 Grey St, South Brisbane, QLD, 4101
  • South Bank Parklands
    2 min walk
  • The Terrace - Emporium Hotel South Bank Brisbane
    1 min walk
  • South Bank Station
    1 min walk
  • Brisbane, QLD (BNE)
    27 min drive
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Exquisite)

Minibar, in-room safe, desk, soundproofing

Suite (Exquisite)

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed, River View

Premium Studio Suite, 1 King Bed, River View | Minibar, in-room safe, desk, soundproofing

Premium Studio Suite, 1 King Bed, River View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite

Frangipani Suite | Living area | Flat-screen TV, pay films

Frangipani Suite

  • 145 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Side Cabana Suite

Pool Side Cabana Suite | Minibar, in-room safe, desk, soundproofing

Pool Side Cabana Suite

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban Vista)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Urban Vista)

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Suite - Vista)

Minibar, in-room safe, desk, soundproofing

Twin Room, 2 Single Beds (Suite - Vista)

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Vista)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Vista)

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, River View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, River View

Minibar, in-room safe, desk, soundproofing

Twin Room, River View

  • 40 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Emporium)

Minibar, in-room safe, desk, soundproofing

Suite (Emporium)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite

Minibar, in-room safe, desk, soundproofing

River City King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Vista King Suite

Minibar, in-room safe, desk, soundproofing

Vista King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for River City Two Queen Suite

Minibar, in-room safe, desk, soundproofing

River City Two Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium River City King Suite

Minibar, in-room safe, desk, soundproofing

Premium River City King Suite

  • Sleeps 2
  • 1 King Bed

Frangipani Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Exquisite Suite

Minibar, in-room safe, desk, soundproofing

Exquisite Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Emporium Suite

Minibar, in-room safe, desk, soundproofing

Emporium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista King Suites

Minibar, in-room safe, desk, soundproofing

Urban Vista King Suites

  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Cabana Suite

Minibar, in-room safe, desk, soundproofing

Poolside Cabana Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite

Minibar, in-room safe, desk, soundproofing

Vista Twin Suite

  • Sleeps 2
  • 2 Single Beds

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About this property

Emporium Hotel South Bank

Luxury Brisbane hotel in South Brisbane with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness centre and a sauna.
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the pool at Emporium Hotel South Bank. During your stay, you're just a quick walk from South Bank Parklands. You'll find features such as free WiFi in public areas, plus 2 restaurants and 4 bars.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, manicures and pedicures or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the pool
  • Steps from South Bank Parklands and 9 minutes on foot from Brisbane Convention and Exhibition Centre
  • Airport shuttle service available for a fee
Emporium Hotel South Bank offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Emporium Hotel South Bank. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Emporium Hotel South Bank has 2 restaurants on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (AUD 60 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70 per night.
  • Cots (infant beds) are available for AUD 35 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 45 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 60 per night
  • Crib (infant bed) fee: AUD 35 per night
  • Rollaway bed fee: AUD 70 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site. Maximum attendees: 20
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Emporium Hotel South Bank offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
The listed parties/events policy applies to Frangipani Suite bookings only.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 837 out of 1002 reviews" "
Rating 8 - Good. 107 out of 1002 reviews" "
Rating 6 - Okay. 30 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pillows but room not soundproof
Stayed 1 night in Sep 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Renae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, however it would be lovely to have live entertainment nightly in the lobby bar. It lacks atmosphere without it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a luxury experience! Rooms are beautiful
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute luxury with comfort and views to match
I chose Emporium to celebrate my birthday and it was the best decision I could have made. I felt like I was on holidays from the moment that I walked into the hotel lobby. This is a magnificent hotel with facilities and views to match. This is definitely my favourite hotel in Brisbane now.
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Simply the best!!
Stayed 1 night in Aug 2024

10/10 Excellent

Dannika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Amenities, property conditions & facilities
Thumbs up
Stayed 3 nights in Aug 2024

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet break
Stayed 3 nights in Aug 2024

10/10 Excellent

Simona

Stayed 3 nights in Aug 2024

10/10 Excellent

Erhui

Business traveller
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with Great Service and Staff were Fantastic
Stayed 4 nights in Aug 2024

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Travelled with family
Great hotel.
Cool hotel. Fabulous service m. Great food. Highly recommended.
Stayed 2 nights in Jul 2024

4/10 Poor

Ciara

Stayed 1 night in Jul 2024

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, loved the view and location is great
Stayed 2 nights in Jul 2024

10/10 Excellent

KUNAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff. Just starting to look a wee bit tired in places. Stunning views from the river view rooms. Wee bit pricey in my opinion but didn't mind this time as i had expedia points to use!
Stayed 4 nights in Jul 2024

8/10 Good

Alisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was super comfy, rooftop pool view was awesome. I loved the lifts & attention to detail.
Stayed 1 night in May 2023

6/10 Okay

Shivani

Travelled with family
Liked: Staff & service
Nice, centrally located hotel within easy walknig distance to restaurants, museums. Main complaint is that housekeeping services left much to be desired. Daily housekeeping service did not involve tidying or cleaning of carpet, bathroom, or services. They just made up beds and replaced towels. The TV flashed on on its own every night at around 2am, which was disruptive of sleep. The on-site restaurant for breakfast is understaffed and cuisine is underwhleming. Luckily there are plenty of breakfast options around the hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Amanda

Stayed 2 nights in Jul 2024

10/10 Excellent

Sheldon

Travelled with partner
Liked: Cleanliness
Apart from the spa the property itself was fantastic. Great room, fantastic view from the terrace with a heated infinity pool.
Stayed 3 nights in Jul 2024