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Four Points by Sheraton Brisbane

4.0 star property

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Photo gallery for Four Points by Sheraton Brisbane

Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Bar (on property)
Apartment, 2 Bedrooms, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
99 Mary Street, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪3 min walk‬
  • Treasury Casino
    ‪5 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪17 min walk‬
  • Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Apartment, 2 Bedrooms, Non Smoking | Lounge

Apartment, 2 Bedrooms, Non Smoking

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Non Smoking

Lounge

Apartment, 2 Bedrooms, Non Smoking

  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Meeting facility

Hyatt Regency Brisbane

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1002)
The price is CHF 147
for 1 room
includes taxes & fees
13 Jun - 14 Jun
Hyatt Regency Brisbane

About this property

Four Points by Sheraton Brisbane

Hotel with a 24-hour fitness centre, a quick walk to Waterfront Brisbane
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a swim-up bar and a 24-hour business centre are on-site. Housekeeping is available on request.
Four Points by Sheraton Brisbane offers 247 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Four Points by Sheraton Brisbane gets high marks from our customers. During your stay, you're just a quick walk from Queen Street Mall. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at The Eatery
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Waterfront Brisbane and 5 minutes on foot from Queen Street Mall
Four Points by Sheraton Brisbane offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 2615 square feet (243 square metres) and includes conference space. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Four Points by Sheraton Brisbane. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

This 4-star Brisbane hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Eatery – This restaurant specialises in international cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Industry Brews – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered valet parking on site (AUD 60 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Industry Brews
  • The Eatery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Fenced pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,615 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.00 for adults and from AUD 19.50 for children
  • Valet parking fee: AUD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Brisbane Four Points
Brisbane Sheraton
Four Points Brisbane
Four Points Sheraton Brisbane
Four Points Sheraton Hotel Brisbane
Sheraton Brisbane
Sheraton Brisbane Four Points
Sheraton Four Points Brisbane
Four Points Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Brisbane
Four Points by Sheraton Brisbane Hotel Brisbane

Four Points by Sheraton Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ruth

Make sure you don’t get billed twice for parking.

Tiny room. Lovely breakfast. Make sure reception staff don’t try to double bill you for valet parking like they did us. At check-out I asked if they would release the bond money they held at check-in. She said she’d use that for our parking. I told her we had parking and breakfast included in our stay. She asked us to wait, Spoke to another lady and then moved us on to the valet parking person. I had to again ask would our deposit be released back onto our card and she said yes. No apology. Nothing. She was in the wrong yet made us feel we were. Not good customer service at all. Not a good way to end our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Gerard

Stayed 1 night in Feb 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for a 1 nigh stay
Stayed 1 night in Feb 2025

10/10 Excellent

Sudarshan Reddy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good property centre of the city nice friendly sta

Stayed 3 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing negative I can say about our stay at the hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mohamad

Business traveller
Liked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, convent location, close to the trains and southbank
Stayed 4 nights in Feb 2025

8/10 Good

Mary-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
location
Stayed 1 night in Feb 2025

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was the price I guess. Although it was only one night over a long weekend.
Stayed 1 night in Jan 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean and comfortable particularly welcome after travelling for 36 hours! Blackout blinds helpful for restful sleep- very quiet and great views over the river. The breakfast was good with a wide variety of options. Would always choose a Sheraton hotel if I could!
Stayed 3 nights in Jan 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location. Clean and comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at convenient location. Excellent staff service
Stayed 1 night in Jan 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay Staff where friendly and helpful Happy to book in future travels
Stayed 2 nights in Jan 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel, if you just need a bed for the night.
Stayed 1 night in Dec 2024

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities

Good hotel but attention to details not there

The room was fine but hard to set the room temperature. The bed was older and too soft. The room attendant kept missing things. Coffee, soap, towels. Something not quite right every day. They did fix right away when I called. Breakfast was excellent. Great location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over the position of the hotel. Staff were lovely, bed was comfortable and breakfast was delicious and well worth it
Stayed 1 night in Dec 2024

10/10 Excellent

Khaled

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean with very friendly service staff
Stayed 4 nights in Dec 2024

6/10 Okay

Bob

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Average room for the price with no view. Terrific breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position closed to the city centre and the river. Easy to get around. The rooms are spacious with everything you need. Only issue is that it is now surrounded by high rises so there is no view but we didn’t plan to stay in the room for a view.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

tim

Travelled with partner
Liked: Cleanliness, staff & service
The bathroom door was jammed, i booked online and it made 2 bookings that took me over 40 minutes and a manger to cancel. They only gave me one card so while iws sorting out the double booking my partner could use anything in the room since i needed the card to use the lift. We had to call and ask for towels to be brought up sisnce they weren't provided
Stayed 1 night in Nov 2024

6/10 Okay

Constance

Stayed 1 night in Nov 2024

8/10 Good

Guy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Safe and quiet
Stayed 2 nights in Nov 2024