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One Bedroom Spa Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Wheelchair Accessible, 1 King or 2 Singles

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King or 2 Singles

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Spa Suite, 1 Queen and 2 Singles

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Queen and 1 Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Hotel Diana's good location gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from South Bank Parklands. Free WiFi in public areas, a free manager's reception and a restaurant are available.

  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served weekends for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the area's walkability and the helpful staff
  • 11 minutes by foot from The Gabba and a 3-minute drive from Queen Street Mall

Hotel Diana ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Diana

Everyone (1)
4 out of 5
Cooles Hotel, in dem man 10 Minuten zu Fuss vom Fluss, Flanierparadis (verschiedene Essmöglichkeiten, Shopping, City Beach, Botanische Garten) entfernt. City-Hopper Boote sind gratis. Fitnesscenter 24/7 gratis Benutzung. Preis/Leistung Verhältnis TOP!! :-)

Posted by , from Schweiz on 15 Oct 2018

Was this review helpful to you?
Comment from Hotel Management

15 Oct 2018 by Front Office Reception

Thank you for the lovely review. We are so pleased you enjoyed your stay with us.

About the Best Western Plus Hotel Diana

Location 12 Annerley Rd, Woolloongabba, QLD 4102

Property Features

There's a restaurant on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Hotel Diana. The hotel can provide concierge services and wedding services. Smoking is allowed in designated areas at this 4.5-star Brisbane hotel.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • Built in 1995
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Park Road Station (1.2 km / 0.8 mi)

Room Amenities

Hotel Diana offers 67 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Electric kettle
  • Luxury bedding
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Hotel Diana has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Diana Hotel
  • Diana Plaza Hotel Woolloongabba
  • Diana Plaza Woolloongabba
  • Hotel Diana Plaza
  • Diana Plaza
  • Hotel Diana Woolloongabba
  • Best Western Plus Hotel Diana

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.