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Oaks Brisbane River City Suites

4.5 star property

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Photo gallery for Oaks Brisbane River City Suites

Balcony view
Desk, laptop workspace, iron/ironing board, cots/infant beds
Fitness facility
Balcony
40-inch TV with digital channels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Washer
  • 24/7 front desk
  • Parking available
  • Gym
  • Air conditioning

Explore the area

Map
79 Albert Street, Brisbane, QLD, 4000
  • Waterfront Brisbane
    ‪4 min walk‬
  • Queen Street Mall
    ‪5 min walk‬
  • Brisbane City Botanic Gardens
    ‪5 min walk‬
  • Brisbane, QLD (BNE)
    ‪25 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (No Housekeeping)

Apartment, 1 Bedroom (No Housekeeping) | Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 1 Bedroom (No Housekeeping)

  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms, River View (No Housekeeping)

Apartment, 2 Bedrooms, River View (No Housekeeping) | View from room

Apartment, 2 Bedrooms, River View (No Housekeeping)

  • 95 sq m
  • 2 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Apartment, 2 Bedrooms (No Housekeeping)

Apartment, 2 Bedrooms (No Housekeeping) | Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms (No Housekeeping)

  • 95 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Apartment, 2 Bedrooms

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Apartment, 2 Bedrooms, River View

Balcony view

Apartment, 2 Bedrooms, River View

  • 2 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for One Bedroom Apartment

Desk, laptop workspace, iron/ironing board, cots/infant beds

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment With River View

Desk, laptop workspace, iron/ironing board, cots/infant beds

Two Bedroom Apartment With River View

  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Apartment

Desk, laptop workspace, iron/ironing board, cots/infant beds

Two Bedroom Apartment

  • Sleeps 4
  • 2 Single Beds and 1 King Bed OR 2 King Beds

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About this property

Oaks Brisbane River City Suites

Luxury Brisbane aparthotel in Brisbane Central Business District with a fitness centre
An outdoor pool, a fitness centre and a sauna are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning and a 24-hour front desk. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Oaks Brisbane River City Suites offers 78 air-conditioned accommodations with washers/dryers and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas. Televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower.

This Brisbane aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Oaks Brisbane River City Suites. During your stay, you're just a quick walk from Queen Street Mall. Features include free WiFi in public areas, plus an outdoor pool and a gym. This luxury aparthotel has 78 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 5-minute walk from Queen Street Mall and 6 minutes on foot from Treasury Casino
Oaks Brisbane River City Suites offers its guests an outdoor pool, a sauna, and a fitness centre. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Brisbane aparthotel is smoke free.

Languages

English, Hindi, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 45 per night)
  • Extended parking on site (AUD 245 per week)
  • Limited on-site parking

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In a business district
  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 78 units

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Sunday - Thursday (6:00 AM - 10:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 45 per night
  • Extended parking fee: AUD 245 per week
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 6:00 AM - 10:00 PM
Front desk staff will greet guests on arrival at the property.

Property is also known as

iStay
iStay River
iStay River City
iStay River City Brisbane
iStay River City Hotel
iStay River City Hotel Brisbane
iStay River City Apartment Brisbane
iStay River City Apartment
iStay River City
iStay River City Brisbane
Oaks Brisbane River City Suites Brisbane
Oaks Brisbane River City Suites Aparthotel
Oaks Brisbane River City Suites Aparthotel Brisbane

Oaks Brisbane River City Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 780 out of 2177 reviews
Rating 8 - Good. 868 out of 2177 reviews
Rating 6 - Okay. 331 out of 2177 reviews
Rating 4 - Poor. 153 out of 2177 reviews
Rating 2 - Terrible. 45 out of 2177 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Business traveller
The room I was in was noisey due to construction nearby 24hrs a day. Construction is unavoidable but a notice about this would have allowed me to take earplugs.
Stayed 2 nights in Nov 2024

2/10 Terrible

Alexander

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean, dust everywhere, dirty carpet, moldy shower and room smelt like faeces.
Stayed 2 nights in Nov 2024

8/10 Good

Hyang Hee Helen

Travelled with group
Disliked: Property conditions & facilities
The cupboard and some of the interior were aged requiring fixing and also the carpet was very smelly. However the location was excellent.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Property location was great. Could do with a lick of paint
Stayed 1 night in Nov 2024

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Overpriced unclean and noisy
Stayed 1 night in Nov 2024

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious apartment great for family of 2A and 2C
Stayed 3 nights in Oct 2024

6/10 Okay

Natasha

Stayed 4 nights in Oct 2024

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is in a great location close to everything in the CBD only a 10/15 walk to South bank it was good to have foxtel in the apartment
Stayed 7 nights in Sep 2024

10/10 Excellent

Itsawat

Travelled with group
Liked: Cleanliness, room comfort
Stayed 15 nights in Sep 2024

10/10 Excellent

Glen

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, room comfort
Comfortable Family Stay
The apartment was great (2 bedroom 2 bathrooms) and comfortable for 2 adults and 3 children (one child slept on a rollaway bed in the living room). My only complaint was the pool- not very clean, cigarette butt floating in it and a chunk of someone’s hair on the tiles when we had a look.
Stayed 2 nights in Sep 2024

10/10 Excellent

Herman

Great service from the reception people very helpful and accomodating.
Stayed 2 nights in Sep 2024

6/10 Okay

Elissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Good central location. Rooms are dated and really need an update especially the bathrooms. Good beds and pillows.
Stayed 1 night in Sep 2024

8/10 Good

Bek

Travelled with family
Liked: Room comfort
Wasn't the greatest
We stayed for 3 nights. The location was fantastic. It was comfortable enough but but, *The shower had a lot of black mould growing in it. *The shower pressure was terrible! *There wasn't enough cutlery in the kitchen for my family of 4 and there were broken utensils. *We didnt see any house keepers our whole stay so we bpught toilet paper as there was only 1 left for us. Value for money wasn't there for me, We were rather disappointed with the unit.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
It was very good and very close to where we jad to go for training. The only downside was construction after midnight too noisy and broke our sleep
Stayed 3 nights in Sep 2024

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, room comfort
Amazing views!
Lovely views from 37th floor. Amazing bed, nice pillows. Toilet lid was broken but attended to the next day even though it was a Sunday! No bulbs in the second bedroom lamps so we had to unplug one from the main bedroom and swap it over. The apartment was spacious and very clean, however there was a film of dust under the tv unit which we could see when sitting on the couch. Staff were very helpful and attentive, however I recommend you advise guests how to use the key for the lift! No information whatsoever was given at reception when checking in. Will definitely return. We stay here around 2-3 times each year.
Stayed 3 nights in Sep 2024

4/10 Poor

Kellyann

Travelled with partner
Disliked: Amenities, property conditions & facilities
I like the lift access. It was a convenient way to use. I didn’t like the room. Very boring. No art work or comfort. Terrible smell on the whole level 19. No instructions where the pool was or how to access. Strange toilet location in the bathroom. Looks very different to the online photos.
Stayed 2 nights in Sep 2024

6/10 Okay

Ian

Stayed 3 nights in Aug 2024

8/10 Good

Gabrielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very central location in Brisbane City. Walking distance to everything the city has to offer
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, room comfort
Excellent Stay
We really enjoyed our stay at Oaks Brisbane River City Suites. The apartments are located a very short walk away from shops, restaurants, Brisbane Public Transport and Tourist Attractions. The staff were very friendly and helpful. The pool and spa area is very nice with city views while you are swimming. We would differently stay at Oaks Brisbane River City Suites next time we holiday in Brisbane.
Stayed 7 nights in Jul 2024

10/10 Excellent

Itsawat

Stayed 8 nights in Jul 2024

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities
Terrible location that’s noisy all night, rooms not cleaned properly, hard bed, parking not mentioned until arrival then expensive. Poor communication by staff on arrival and hard to understand. So called gym a waste of time except for the treadmill, poor quality everything.
Stayed 4 nights in Jul 2024

8/10 Good

Michael

Stayed 2 nights in Aug 2024

4/10 Poor

Michelle

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Poor ilinformed, rude service by your Female staff. Effort made by Male staff. Bad attitude and Really Poor customer service. Rooms were not up to Hygienic standards
Stayed 3 nights in Aug 2024

6/10 Okay

Greer

Travelled with family
Great location in the city. Rooms need a revamp though. Costly parking at $38 per day.
Stayed 2 nights in Aug 2024