Mercure Clear Mountain Lodge

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Clear Mountain Lodge

Sports facility
2 restaurants, dinner served
Exterior
Couples treatment room(s), body treatments, body wraps, body scrubs
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
564 Clear Mountain Road, Cashmere, QLD, 4500
  • South Pine Sports Complex
    13 min drive
  • Strathpine Centre
    18 min drive
  • XXXX Brewery
    29 min drive
  • Brisbane, QLD (BNE)
    43 min drive

Room options

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 King Bed

Privilege, Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Mercure Clear Mountain Lodge

Hotel in Cashmere with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Mercure Clear Mountain Lodge offers 51 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Cashmere hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a sauna.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Mercure Clear Mountain Lodge. During your stay, you're just a quick walk from Clear Mountain Conservation Park. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, facials or massages at the spa
  • Amenities include newspapers, a meeting room and conference space
  • On-site recreation includes an outdoor tennis court and a sauna
  • Just a 1-minute drive from Clear Mountain Conservation Park and 9 minutes from Thomas Morrison Reserve
Mercure Clear Mountain Lodge offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7080 square feet (658 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Clear Mountain Lodge. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cashmere hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Mandys on the Mountain – This restaurant only serves dinner.
Lakeview Restaurant – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 35 for adults and AUD 17.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lakeview Restaurant
  • Mandys on the Mountain

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 7,080 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 4 buildings
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 August to 30 September:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 35.00 for adults and from AUD 17.50 for children
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Clear Mountain Lodge
Clear Mountain Mercure
Mercure Clear Mountain
Mercure Clear Mountain Lodge
Clear Mountain Hotel Clear Mountain
Mercure Clear Mountain Lodge Hotel
Mercure Clear Mountain Lodge Cashmere
Mercure Clear Mountain Lodge Hotel Cashmere

Mercure Clear Mountain Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 311 reviews" "
Rating 8 - Good. 121 out of 311 reviews" "
Rating 6 - Okay. 39 out of 311 reviews" "
Rating 4 - Poor. 10 out of 311 reviews" "
Rating 2 - Terrible. 7 out of 311 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Spot. Very clean room. Amazing food!
Stayed 1 night in Aug 2024

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

6/10 Okay

Alan

Stayed 1 night in Aug 2024

6/10 Okay

Paul

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Be nice if there were walking tracks around the lodge. Disappointed the edible gardens weren’t being used. Obviously a lot of thought put into building them but not being used to produce edibles for the kitchen.
Stayed 2 nights in May 2024

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and views
Stayed 1 night in Apr 2024

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arriving at this hillside property location, you feel relaxed. The guest before me and myself, were both greeted with a genuine smile from the receptionist. Thank you. A nice welcome
Stayed 1 night in Apr 2024

8/10 Good

Paul

Travelled with family and small children
Liked: Staff & service
The staff were excellent and we couldn’t recommend them any more. The staff did everything they could to ensure we had the best possible stay. The facilities great albeit dated and a little unkept. We had some stains on our curtains that looked like food. It certainly isn’t a luxury stay but it’s comfortable and the price for the rooms are reasonable. The prices in the bar/ restaurant are crazy but if you pay for breakfast included it’s worthwhile. Our biggest issue was the lack of ramps - they are a lot of stairs that we weren’t prepared for. It’s not really a family hotel with little to do at the property for younger kids but the views are beautiful!
Stayed 3 nights in Mar 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy room was clean
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful location and lovely staff
Stayed 1 night in Jan 2024

8/10 Good

Deb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful drive up to the location. Views are amazing
Stayed 2 nights in Dec 2023

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Laura

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We had a lovely stay but felt we couldn’t utilize the pool as often as we planned as there was no shade provided. Also the restaurant deck was rotten (nearly completely through in one place) and lots of sharp rust in places on balcony rails. Outdoor couches were pretty old and tired. Breakfast was lovely with lots on offer and they were very patient with our kids questions about all the food. The rooms were lovely though air con only just coped and didn’t reduce the temp in the room much but did improve the humidity. The balcony view from our room was lovely and the kids loved the bush turkey that made two nests while we were there!
Stayed 2 nights in Dec 2023

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I booked this because it was suppose to have amazing views, but the trees have grown and obstructed the views. The front desk hours are also ridiculously minimal. The cleaning services though were phenomenal
Stayed 3 nights in Nov 2023

6/10 Okay

JAMES

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Bianca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The day spa was nice .definitely rate the steam treatment. The view was lovely. Staff were wonderful ,very helpful and polite. Dinner was nice and the buffet brakfast was amazing.
Stayed 1 night in Oct 2023

8/10 Good

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location but noisy rooms Also Wotif listed standard room was Queen size bed and King size bed. It was infact a king single
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Chloe

Travelled with group
Disliked: Staff & service
Don’t feel like I got the value for our stay.. the food was the only good thing about the stay the dinner was fine dining and actually really good.. however the staff were always talking amongst themselves until they had to come and wait.. there was not clear direction of getting to the chalet got lost couple times.. accommodation room was average there was bugs around doors balcony but up on mountains.. didn’t get sleep much as a lot rowdy noise due to a wedding being on..
Stayed 1 night in Aug 2023

10/10 Excellent

Dae Hui

Stayed 1 night in Jul 2023

10/10 Excellent

Tara

Stayed 1 night in Jul 2023

8/10 Good

jennifer

Stayed 1 night in Jul 2023