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Novotel Brisbane South Bank Hotel

4.5 star property

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Photo gallery for Novotel Brisbane South Bank Hotel

Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Sports facility
Aerial view
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
38 Cordelia Street, South Brisbane, QLD, 4101
  • Brisbane Convention and Exhibition Centre
    ‪2 min walk‬
  • South Bank Parklands
    ‪6 min walk‬
  • Queensland Performing Arts Centre
    ‪8 min walk‬
  • Brisbane, QLD (BNE)
    ‪23 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, City View ('N' Room)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, City View ('N' Room)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds, City View ('N' Room)

Premier Double Room, 2 Double Beds, City View ('N' Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Double Room, 2 Double Beds, City View ('N' Room)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Double Room, 2 Double Beds, View ('N' Room)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Double Room, 2 Double Beds, View ('N' Room)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed ('N' Suite)

Shower, eco-friendly toiletries, hair dryer, towels

Junior Suite, 1 King Bed ('N' Suite)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds ('N' Room)

View from room

Superior Double Room, 2 Double Beds ('N' Room)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed ('N' Room)

Standard Room, 1 King Bed ('N' Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible ('N' Room)

Room, 1 King Bed, Accessible ('N' Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room ('N' Room)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room ('N' Room)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, View ('N' Room)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, View ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner ('N' Room)

Standard Room, 1 King Bed, Corner ('N' Room) | View from room

Standard Room, 1 King Bed, Corner ('N' Room)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed ('N' Room)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Shower, eco-friendly toiletries, hair dryer, towels

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Outdoor pool

Rydges South Bank

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1004)
The price is CHF 143
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Rydges South Bank

About this property

Novotel Brisbane South Bank Hotel

Luxury Brisbane hotel in South Brisbane with a fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Novotel Brisbane South Bank Hotel offers 238 accommodations with minibars and a safe. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Brisbane South Bank Hotel. During your stay, you're just a quick walk from South Bank Parklands. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at Spice Central
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute walk from Brisbane Convention and Exhibition Centre and 6 minutes on foot from South Bank Parklands
Novotel Brisbane South Bank Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 485 square feet (45 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Novotel Brisbane South Bank Hotel.

This 4.5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Spice Central – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 28 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 39 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice Central

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 485 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fan
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39 for adults and from AUD 19 for children
  • Nearby parking fee: AUD 28 per night (558 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bank Hotel
Novotel Brisbane South Bank
Novotel Brisbane South Bank Hotel Hotel
Novotel Brisbane South Bank Hotel South Brisbane
Novotel Brisbane South Bank Hotel Hotel South Brisbane

Novotel Brisbane South Bank Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1002 reviews
Rating 8 - Good. 308 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it really is a hidden gem. very modern styling
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Stayed 3 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible to everything in Southbank.
Stayed 1 night in Nov 2024

10/10 Excellent

Ferid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked the light up signage in the nearby alley when returning from Southbank at night. We liked the lady at check in who was most helpful and the onsite parking was ideal. The chef who made the omelets at breakfast on Sunday was super busy but still somehow managed to be polite and helpful. 👍 There was an extended delay in checking into breakfast which we did not expect. There was no body lotion in the dispenser which was unfortunate. Overall I would recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff service throughout the whole hotel . Comfortable bed. Controllable aircon
Stayed 2 nights in Oct 2024

2/10 Terrible

Vrushali, Chatswood

Stayed 5 nights in Oct 2024

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and affordable
Very pleasant hotel. The only affordable option available for late night check-in in brisbane City.
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - could walk easily to southbank and city - bit worried with homeless camp in park across the road
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great customer service. They upgraded my room and it was amazing. Food is 5 star!!! Will definitely book with them again.
Stayed 1 night in Oct 2024

4/10 Poor

Andrew

Liked: Cleanliness, staff & service, amenities
I have two major issues with this property. Firstly, it was extremely noisy from traffic on the street! Very poor insulation, sounded like the window was open - they need to address this by retrofitting better quality windows and insulation. Secondly, the semi-bright floor-level lighting in the bathroom bleeds into the main sleeping area due to the open design - and worst of all, this light cannot be turned off by the guest! Incredibly poor room lighting design - I had to sleep with my eye mask on. Overall I felt it was poor value and did not live up to the Novotel name and the price positioning of this particular property.
Stayed 1 night in Oct 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the room decor. Modern but still inviting and layout was excellent in the King Room with the extra couch.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like a motel
4-star hotel with Motel service, safety and comfort. Requested a cot which arrived later that night. The cot was so dirty it had blood and food residue on the cot mesh walls. The staff never replaced the toilet paper and no complimentary water or sanitary bags were offered. The hotel claims it is family focused however other than some board games and access to some balls to use at the park there wasn’t much else. The park was also very dangerous as it was full of tents dodgy looking people. Would not be returning here. It wasn’t even conveniently located!
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff do a great job very helpful I got put in wrong room but check in staff fix quickly Breakfast was ok not as good as the last stay. But all in all a great stay I will return 😊😊
Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was slow. Relaxing with a quiet beer on Sunday afternoon in the nice and quiet bar area but could not get something simple like a burger or a salad until 6pm.
Stayed 1 night in Oct 2024

8/10 Good

Mayokun

Stayed 3 nights in Sep 2024

10/10 Excellent

Aleksandar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 5 nights in Sep 2024

2/10 Terrible

SUZY

Stayed 2 nights in Sep 2024

10/10 Excellent

Yongbin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit expensive but the location for our event was just so convenient. We also found the food choices restrictive and expensive, however, we would not hesitate to stay there again .
Stayed 1 night in Sep 2024

6/10 Okay

Victoria

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Damian, Harristown

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just need more parking. Also staff should know what is going on at Convention Centre before sending you there for parking. When there is none.
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Stayed 3 nights in Sep 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Clean. Wished for wider variety of menu & restaurants in the hotel.
Stayed 4 nights in Sep 2024