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Sofitel Brisbane Central

5.0 star property

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Exterior
Exterior
PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath | City view
Breakfast and brunch served
PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath | Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
249 Turbot Street, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪6 min walk‬
  • Brisbane City Hall
    ‪6 min walk‬
  • Roma Street Parkland
    ‪9 min walk‬
  • Brisbane, QLD (BNE)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View

EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View | Premium bedding, down duvets, pillow-top beds, in-room safe

EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, King Bed, High Floor

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Room, King Bed, High Floor

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds

  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury City Room, King Bed, High Floor, City View

Luxury City Room, King Bed, High Floor, City View | City view

Luxury City Room, King Bed, High Floor, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath | Premium bedding, down duvets, pillow-top beds, in-room safe

PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, High Floor

Luxury Room, 2 Double Beds, High Floor | Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Room, 2 Double Beds, High Floor

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View | Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Suite, 1 King Bed, City View

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Brisbane

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1001)
The price is CHF 203
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Hyatt Regency Brisbane

About this property

Sofitel Brisbane Central

Family-friendly Brisbane hotel in Brisbane Central Business District with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Sofitel Brisbane Central offers 416 accommodations with a safe and free newspapers. Each accommodation is individually decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sofitel Brisbane Central. During your stay, you're just a quick walk from Queen Street Mall. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Ayurvedic treatments, body scrubs or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 10-minute walk of Queen Street Mall and Roma Street Parkland
  • Local-area shuttle service available for a fee
Sofitel Brisbane Central offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 14273 square feet (1326 square metres) and includes a conference centre. A rooftop terrace, a vending machine, and multilingual staff are also featured at the family-friendly Sofitel Brisbane Central. For a fee, parking is available.

This Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Chouchou – This café serves breakfast, brunch and light fare.
Suzette – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Cuvée – This bar only serves light fare. Open selected days.
Rothwell’s Bar & Grill – On-site restaurant. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 150 metres
  • Street parking available
  • Area shuttle (surcharge)
  • Secured, covered parking on site (AUD 47 per night)
  • Secured, covered valet parking on site (AUD 57 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 15 to 45 for adults and AUD 15 to 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chouchou
  • Cuvée
  • Rothwell’s Bar & Grill
  • Suzette

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Conference centre (14,273 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in shower
  • High-pile carpet in room
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 85.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 15 to 45 for adults and AUD 15 to 45 for children
  • Covered self-parking fee: AUD 47 per night
  • Valet parking fee: AUD 57 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 85.0 per day
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Brisbane Central
Sofitel Hotel Brisbane Central
Accor Brisbane Central
Brisbane Sofitel
Sofitel Brisbane Central Hotel Brisbane
Sofitel Brisbane Central Hotel
Sofitel Central Hotel
Sofitel Central
Sofitel Brisbane Central Hotel
Sofitel Brisbane Central Brisbane
Sofitel Brisbane Central Hotel Brisbane

Sofitel Brisbane Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1003 reviews
Rating 8 - Good. 277 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We stayed in a King Suite with our two small children, when checking in we asked if the pull out couch bed would be made up, which i was told it already had been. When we arrived at the room we found it wasn’t. I called guest services to advise them. We went out and advised them at reception that now would be a good time to do it… long storey short it took over 5 phone calls and 6 hours to get the bed sorted… two very tired little boys as it was well past their bed time… not impressed and will not be returning, should never have booked, will definitely stick with the Hilton..
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a bit dated but clean and the staff made all the difference. The concierge, a lady named Riennye was absolutely amazing and helpful, giving us excellent recommendations on where to go out to eat. I would recommend this hotel to anyone visiting Brisbane.
Stayed 2 nights in Nov 2024

6/10 Okay

Naomi

Travelled with partner
Liked: Cleanliness
This hotel looks tired. Not what we expected for a five star hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately our evening dinner at Suzettes was spoilt with a 2hour wait for meal service. Note good for a diabetic and ill wife.
Stayed 2 nights in Nov 2024

4/10 Poor

Paul

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Not 5 star
Definitely not 5 star . Ageing hotel with terrible service . Bar was full on Saturday night the staff were awful and couldn’t wait to pack up and leave . Ridiculous!
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay. Pool sadly loses sun early though.
Stayed 2 nights in Oct 2024

10/10 Excellent

NEMESHIA

Stayed 2 nights in Oct 2024

10/10 Excellent

Jarret

Stayed 3 nights in Oct 2024

10/10 Excellent

Jalal

Stayed 1 night in Oct 2024

10/10 Excellent

Ronald, Manly West

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointing a hotel of this calibre had no minibar and only one bottle of water per person
Stayed 1 night in Oct 2024

8/10 Good

Kavitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Eric

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff responded quickly when we needed help with a few minor issues. Excellent breakfast buffet and good restaurants and other amenities within walking distance.
Stayed 3 nights in Oct 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 4 nights in Sep 2024

4/10 Poor

Morgane

Business traveller
Liked: Cleanliness
Old windows - with system double glazed outdated - very noisy Not the standard of a Sofitel
Stayed 3 nights in Sep 2024

10/10 Excellent

catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always stay at the sofitel its pur go to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic one night stay. Comfortable beds. Very clean room. Polite and helpful staff. Fantastic buffet breakfast with pretty much anything you’d like to eat. Convenient to Central Station for trains. Would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Annika

Travelled with group
Liked: Amenities
Every staff member we encountered were nothing but helpful and delightful … Hats off to your exemplary customer service x
Stayed 1 night in Sep 2024

8/10 Good

Kavitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel staff are incredibly friendly and very Helpful the location of the Sofitel is fantastic to transport and shopping district
Stayed 3 nights in Sep 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms are getting a little old style
Stayed 1 night in Sep 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Zsahni

Stayed 2 nights in Aug 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024