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The Chermside Apartments

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Chermside Apartments

Outdoor pool, pool loungers
32-inch TV with digital channels
Balcony
Balcony
Fridge, microwave, electric kettle

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
22 Thomas Street, Chermside, QLD, 4032
  • Westfield Chermside
    ‪3 min walk‬
  • The Prince Charles Hospital
    ‪17 min walk‬
  • Holy Spirit Northside Private Hospital
    ‪17 min walk‬
  • Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for 2 Bedroom Deluxe

Fridge, microwave, electric kettle

2 Bedroom Deluxe

  • 111 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for 3 Bedroom Apartment

Fridge, microwave, electric kettle

3 Bedroom Apartment

  • 160 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds OR 1 Queen Bed and 4 Single Beds

View all photos for Premium Twin

Premium Twin | Pillow-top beds, in-room safe, desk, soundproofing

Premium Twin

  • 54 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Hotel Walk-Up (Stair Access)

Pillow-top beds, in-room safe, desk, soundproofing

Hotel Walk-Up (Stair Access)

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

Fridge, microwave, electric kettle

2 Bedroom Apartment

  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for 1 Bedroom Apartment

Pillow-top beds, in-room safe, desk, soundproofing

1 Bedroom Apartment

  • 102 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 3 Bedroom Deluxe

View from room

3 Bedroom Deluxe

  • 160.0 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 1 King Bed and 4 Single Beds

View all photos for Hotel Queen

Pillow-top beds, in-room safe, desk, soundproofing

Hotel Queen

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Queen

Pillow-top beds, in-room safe, desk, soundproofing

Premium Queen

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King

Pillow-top beds, in-room safe, desk, soundproofing

Premium King

  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Two Bedrooms Apartment

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Premium Twin Room

  • Sleeps 2
  • 2 Single Beds

Three Bedrooms Apartment

  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

Deluxe Two Bedrooms Apartment

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Premium King Room

  • Sleeps 2
  • 1 King Bed

Hotel Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Walk Up

Pillow-top beds, in-room safe, desk, soundproofing

Hotel Walk Up

  • Sleeps 2
  • 1 Queen Bed

Deluxe Three Bedrooms Apartment

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Premium Queen Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Quest Chermside

Parking included
Free WiFi
Air conditioning
Laundry
4.4 out of 5, Excellent, (401)
The price is CHF 152
for 1 room
includes taxes & fees
3 Feb - 4 Feb
Quest Chermside

About this property

The Chermside Apartments

Luxury hotel connected to a shopping centre in Brisbane with free breakfast
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a microwave in a common area and concierge services.
The Chermside Apartments offers 55 accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Beds feature pillowtop mattresses. Televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. This Brisbane hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Chermside Apartments. During your stay, you'll be connected to a shopping centre and just a quick walk from Westfield Chermside. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy Italian cuisine while dining at Bella Cosi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Westfield Chermside and a 2-minute drive from The Prince Charles Hospital
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a library, and a terrace are also featured at the luxury The Chermside Apartments. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Brisbane hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7 AM to 9 AM.
Bella Cosi – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bella Cosi

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Renovations and closures

The following facilities are closed for Christmas Day:
  • Dining venue
  • Front desk

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge
  • A facilities fee includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Apartments Chermside
Chermside Apartments
Chermside Apartments Apartment
The Chermside Apartments Hotel
The Chermside Apartments Chermside
The Chermside Apartments Hotel Chermside

The Chermside Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 370 out of 1004 reviews" "
Rating 8 - Good. 341 out of 1004 reviews" "
Rating 6 - Okay. 152 out of 1004 reviews" "
Rating 4 - Poor. 83 out of 1004 reviews" "
Rating 2 - Terrible. 58 out of 1004 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this property… Absolutely disgusting No hot water Dirty Holes everywhere Broken furniture Staff are absolutely horrible and useless. I don’t think they know how to speak. I had major surgery and stayed while in between doctors and hospital. It was the most horrible time of my life. Couldn’t shower as there was no hot water and dirty. No breakfast which was apparently included in our price. Asked for refund as we actually left because the conditions was that bad and still waiting. This place needs to be shut down for health and safety reasons

2/10 Terrible

Steve

Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Business traveller
Liked: Amenities
Convenient to shopping .
Stayed 1 night in Oct 2024

4/10 Poor

Gregory Peter

Disliked: Property conditions & facilities
I would not stay there again
Stayed 5 nights in Oct 2024

2/10 Terrible

Gavin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most disgusting accommodation I have ever stayed in my life. I have stayed in $60 a night motels, $600 a night hotels and everything in between and they were all far cleaner than this. I cannot overstate how gross this place is. There was mould literally everywhere in the bathroom. I do mean everywhere and it was thick like it had never tried to be cleaned. The bed cover were stained, there was 1cm think dirt and dust on most of the surfaces, we had no hot water and the place stank. Honestly if you are thinking of staying here, DON’T! Save yourself the $259 a night and stay anywhere else. The owners of this place should be ashamed of themselves.
Stayed 2 nights in Oct 2024

2/10 Terrible

Taylah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Hyeran

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water
Stayed 1 night in Oct 2024

4/10 Poor

Timothy John

Travelled with family
Disliked: Staff & service
The 90 min wait for the room along with five other guests was really disappointing. The previous stay was quality but the standard has slipped.
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is showing its age. Hot water took a considerable amount of time to heat up. (Considerable water was wasted) There was no soap in some of the soap dispensers. The kettle had a broken lid and should have been replaced
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesher

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Christine

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. There were issues with the hot water but these things happen and can’t be helped. Would stay again, nice and convenient and in a quiet location.
Stayed 1 night in Sep 2024

6/10 Okay

Eleanor Margaret

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Bathroom had cracked wash basin, Shower needed deep clean, Bathroom floor also not clean
Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with easy access to Chermside Shops and public transport.
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

kellie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am tremendously disappointed with this property and Expedia. I booked four nights with Chermside Apts 22 Thomas St Chermside. The nights were split. Always wanting to try and work out a resolution before leaving any negative comments I am not one to immediately jump on and post as things do go wrong.I have come to the conclusion this property does not deserve a second chance.Avoid at all costs as the disdain that is shown towards customers is this is not a place that is interested in customer satisfaction.Just a grab and go establishment.Grab the customers money and bye.The room was a health hazard,bathroom full of mould,this is no accident.Mould on the ceiling and bathroom tiles and a significant amount that covered most of the ceiling. There is no sorry,no resolution from Expedia or Chermside Apts,each blames the other.Apt says third party bookings must be resolved by the 3rd party which is Expedia and Expedia says they need approval from the hotel for a refund and the hotel WILL NOT approve a refund.So a merry go around.The receptionist staff were pleasant and from their response when reporting the issue,the lady didnt seem the least bit surprised so I can assume this organisations standards for cleanliness is very low.I genuinely dont like to leave poor reviews but feel others should be warned so they can spend their money somewhere else where they will enjoy a clean room and some sort of service.You wont get it here.
Stayed 1 night in Sep 2024

2/10 Terrible

kellie

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had everything we needed, the bathroom was quite nice with a good size shower for the size of the room. The only let downs were that there didn't seem to be a way to get the TV's chromecast function to work. It appeared as though the balcony hadn't been swept or mopped recently and unfortunately in the early hours of the morning, intermittently erratic blinking of the lights on the smoke detector stopped me from getting back to sleep. (In fairness, this could have been from moisture in the air as I had turned the AC off during the night). Really these things were minor inconveniences though, that were more than made up for, by the points that I listed at the start and by the helpful, courteous and friendly nature of the staff. All in all I'd recommend the Chermside Apartments to anyone needing to stay In Chermside at a budget friendly price and good value for money. It's also situated conveniently close to major, local amenities.
Stayed 1 night in Sep 2024

2/10 Terrible

Sauiluma, Christchurch

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place didn’t feel clean. The wash basin in the bathroom was filthy. It gets blocked up and slowly draining out water, and when it’s finally drained it leaves yucky stuff and black stuff comes up and rest in the basin. The soap dispensers both in the shower and the was room were empty. The carpet in the bedrooms were mouldy. The aircon didn’t work. It was a very unpleasant stay. It’s in a handy location to everything which is nice. The free breakfast as advertised is a grab and go. Which is sort of ok, you get a small muffin a muesli bar a fruit and a small fruit juice. The receptionist is lovely. They do not have a gym onsite as advertised. They will just reimburse you if you go to a gym around the area. It’s more like backpacker accommodation for a hotel price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Property was way better then expected just the area wasn’t the best
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024