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The Waterloo Bay Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Waterloo Bay Hotel

Lunch, dinner served; local cuisine, garden views
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Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Laundry
  • Parking included

Explore the area

Map
75 Berrima Street, Wynnum, QLD, 4178
  • Manly Harbour Village
    3 min drive
  • Manly Boat Harbour
    4 min drive
  • Sleeman Sports Complex
    10 min drive
  • Brisbane, QLD (BNE)
    18 min drive

Room options

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  • Sleeps 2
  • 1 Queen Bed

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Pillow-top beds, desk, iron/ironing board, free WiFi

Byrneside Queen Motel Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Byrneside Twin Motel Room

Byrneside Twin Motel Room | Pillow-top beds, desk, iron/ironing board, free WiFi

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  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Waterloo Single Pub Room

Waterloo Single Pub Room | Pillow-top beds, desk, iron/ironing board, free WiFi

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  • Sleeps 1
  • 1 Single Bed

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Berrima Queen Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Property entrance

Shangri La Gardens

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (269)
The price is CHF 105
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Shangri La Gardens

About this property

The Waterloo Bay Hotel

Suburban Brisbane hotel in Wynnum with free parking
A restaurant, 4 bars/lounges and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and an arcade/games room are on-site.
The Waterloo Bay Hotel offers 39 air-conditioned accommodations with an iron/ironing board and free toiletries. Rooms open to furnished balconies or patios. Beds feature pillowtop mattresses. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Waterloo Bay Hotel. During your stay, you'll be close to Brisbane International Cruise Terminal. Free WiFi in public areas, free self-parking and 4 bars are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine at Fig Bar & Restaurant, a family restaurant with garden views
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Just a 4-minute drive from Manly Boat Harbour and 5 minutes from Moreton Bay
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly The Waterloo Bay Hotel. Free self parking is available.

This 3-star Brisbane hotel is smoke free.

Fig Bar & Restaurant – Overlooking the garden, this family restaurant specialises in local cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Jackpot Lounge – This sports bar specialises in local cuisine and serves lunch, dinner and light fare. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fig Bar & Restaurant
  • Jackpot Lounge

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 9:00 PM) and Saturday - Sunday (10 AM - 9:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property's front desk is open during the following times:
  • Monday - Friday: 8 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Waterloo Bay
Waterloo Bay Hotel
Waterloo Bay Hotel Wynnum
Waterloo Bay Wynnum
The Waterloo Bay Hotel Hotel
The Waterloo Bay Hotel Wynnum
The Waterloo Bay Hotel Hotel Wynnum

The Waterloo Bay Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 113 out of 439 reviews" "
Rating 8 - Good. 169 out of 439 reviews" "
Rating 6 - Okay. 91 out of 439 reviews" "
Rating 4 - Poor. 33 out of 439 reviews" "
Rating 2 - Terrible. 33 out of 439 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Weiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Eliezer

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Sep 2024

4/10 Poor

Fakazile

Liked: Cleanliness, amenities
Stayed 1 night in Aug 2024

4/10 Poor

kylie

Disliked: Staff & service
Impersonal self check-in; no guidance where to leave key on check-out. Noisy guests pulling in at 2am acting talking loudly like their the only one's awake. Still uncomfortable rollerbed & loose shower taps from other stays.
Stayed 1 night in Sep 2024

8/10 Good

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment overall was good. There was an issue with the upstairs tv as you couldnt watch tv as it wasnt connected to an aerial.
Stayed 4 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Stayed 5 nights in Aug 2024

10/10 Excellent

Jaspreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

8/10 Good

Neil

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was Clean and Handy to shops
Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Black mould on shower walls and door frames mould on pvc pipe under sink. Window ledge with toilet paper on it covered in dust and rubbish
Stayed 2 nights in Aug 2024

10/10 Excellent

Yanktaiya

Stayed 1 night in Jul 2024

8/10 Good

Maree

Business traveller
It was comfortable & convenient to the town
Stayed 4 nights in Jul 2024

10/10 Excellent

Craig

Liked: Staff & service, room comfort
Great location. Bar and restaurant superb. Would stay here again.
Stayed 3 nights in Jul 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jenni

Stayed 7 nights in Jul 2024

2/10 Terrible

Mohammad Hasan

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst hotels I have been to in Australia. Room was dirty smelling of sewage and sweat.
Stayed 2 nights in Jul 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Gecko in room
Stayed 1 night in Jul 2024

10/10 Excellent

lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a great place but the check in was a bit hard to do the self check in.
Stayed 1 night in Jun 2024

2/10 Terrible

Craig

Business traveller
Disliked: Cleanliness, staff & service, room comfort
First and last
Checking was very clunky, self service not working and saying room not ready. Tried at bar, then bottle store then back to bar. Finally got room, funky smell in room so not really pleasant. Went for meal at restaurant, ordered with QR code as directed $35 with an expected 44mm wait. 1 hour later followed up as to were my meal was and was told they couldn’t find me that I had gone and had ordered for table 1, I order for 29. Asked for meal to be delivered to my room as I had a meeting online. Meal arrived and was pork, gravy and salad. Would have been lovely if I hadn’t ordered chicken. Salad and mushroom gravy. Was over it by now. Then just to top it off the rubbish skip truck turned up at 1.30am to empty the skip right outside the room. I left at 5am and have cancelled my booking for myself and work mate for next week. I’ll find something else
Stayed 1 night in Jun 2024

6/10 Okay

Emily

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Decent for the price. Didn’t expect much but the aircon in the room didn’t work properly and all the vents were ripped out. We also had tape over the lights? We also couldn’t order room service properly as our room wasn’t available to select but the friendly staff told us to just leave a note and they’ll bring it up. The staff were very friendly when checking in and ordering the room service however reception wouldn’t answer their phone when we called. Overall was a fine stay for somewhere to sleep which is all we needed.
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Stayed 2 nights in May 2024

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It served our purpose Cheap Convenience Short Stopover
Stayed 1 night in May 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is better than it looks online. Great staff. Great location. Great food. Oh and really good food. The staff were positive, smiling and helpful.
Stayed 1 night in May 2024

6/10 Okay

Frank

I changed the date for my booking to the end of June but I did not receive a confirmation for that. So I rang the hotel to make sure I got myself a room. He said he would credit me for the first booking, that was for the 26th of May. Not receiving a confirmation for the June booking, that is my only issue.
Stayed 1 night in May 2024

2/10 Terrible

Shannon

Disliked: Cleanliness, amenities, property conditions & facilities
I liked that i wasn't somewhere people would know me and I hated that everyone else who was staying there were rude and again like if i had a win on the pokies they would abuse me and threaten to follow me when i left to take the money saying that its there money pathetic behaviour
Stayed 3 nights in May 2024