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W Brisbane

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for W Brisbane

Exterior
Meeting facility
Exterior
Local cuisine
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Spa

Explore the area

Map
81 North Quay, Brisbane, QLD, 4000
  • Brisbane City Hall
    2 min walk
  • Living Room Bar
    1 min walk
  • Brisbane Roma Street Station
    6 min walk
  • Brisbane, QLD (BNE)
    23 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, River View (Wow Suite, 1 Bedroom, High Floor)

Suite, 1 Bedroom, Non Smoking, River View (Wow Suite, 1 Bedroom, High Floor) | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, River View (Wow Suite, 1 Bedroom, High Floor)

  • 120 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, 1 Bedroom Suite, River View, High Floor

View from room

Fantastic Suite, 1 Bedroom Suite, River View, High Floor

  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvellous Suite, 1 bedroom Suite, River View

View from room

Marvellous Suite, 1 bedroom Suite, River View

  • 79 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds, Non Smoking, River View

Spectacular Room, Room, 2 Double Beds, Non Smoking, River View | Premium bedding, minibar, in-room safe, desk

Spectacular Room, Room, 2 Double Beds, Non Smoking, River View

  • 40 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | 55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, 1 King Bed, River View

Spectacular Room, 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Spectacular Room, 1 King Bed, River View

  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Cool Corner King, 1 King Bed, River View

Cool Corner King, 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Cool Corner King, 1 King Bed, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous Room,1 King Bed, Partial River View, High Floor

View from room

Fabulous Room,1 King Bed, Partial River View, High Floor

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, 2 Double Beds, Partial River View

Wonderful Room, 2 Double Beds, Partial River View | Premium bedding, minibar, in-room safe, desk

Wonderful Room, 2 Double Beds, Partial River View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Wonderful Room, 1 King bed, Partial River View

Premium bedding, minibar, in-room safe, desk

Wonderful Room, 1 King bed, Partial River View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

The Westin Brisbane

Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (508)
The price is CHF 330
for 1 night
includes taxes & fees
2 Jan - 3 Jan
The Westin Brisbane

About this property

W Brisbane

Luxury Brisbane hotel in Brisbane Central Business District with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
W Brisbane offers 312 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at W Brisbane. During your stay, you're just a quick walk from Queen Street Mall. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy local cuisine while dining at The Lex
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body scrubs or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Queen Street Mall and 10 minutes on foot from South Bank Parklands
  • Cats and dogs welcome for a fee (restrictions apply)
W Brisbane offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 11840 square feet (1100 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury W Brisbane. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
The Lex – This restaurant specialises in local cuisine.
Wet Deck – On-site rooftop bar. Open selected days.
Living Room Bar – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (AUD 70 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 20 to 49 for adults and AUD 10 to 25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Living Room Bar
  • The Lex
  • Wet Deck

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11,840 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Renovations and closures

The property will be renovating from 29 November 2024 to 13 January 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: AUD 200 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 90.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 20 to 49 for adults and AUD 10 to 25 for children
  • Valet parking fee: AUD 70 per day (in/out privileges)
  • Pet fee: AUD 200 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 90.0 per day
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel W Brisbane
W Brisbane Hotel
W Brisbane Brisbane
W Brisbane Hotel Brisbane

W Brisbane Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 628 out of 827 reviews" "
Rating 8 - Good. 109 out of 827 reviews" "
Rating 6 - Okay. 47 out of 827 reviews" "
Rating 4 - Poor. 22 out of 827 reviews" "
Rating 2 - Terrible. 21 out of 827 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good property to stay at
Stayed 1 night in Sep 2024

10/10 Excellent

daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We loved the amenities. The staff were really friendly and helpful. They surprised us with chocolates because it was our anniversary which was lovely. The room was really comfortable and had a great view.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

jeff

Stayed 3 nights in Jul 2024

10/10 Excellent

Juan

Stayed 2 nights in Jul 2024

10/10 Excellent

Yin Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent as always!
Stayed 1 night in Jul 2024

2/10 Terrible

Liqun, North Ryde

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I couldn’t sleep at all. The bed was shaking when my partner moved!
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality as espected
Stayed 3 nights in Jul 2024

10/10 Excellent

Khaled

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms with good amenities, well situated in the business center, great views on the river side and the city.
Stayed 3 nights in Jul 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

mengjun

Business traveller
many flies in fruit and cake areas in restaurant. no coffee capsuls fill in room next day.
Stayed 2 nights in Jul 2024

8/10 Good

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing thank you! Buffet breaky was also a stand out! I preferred dinner at 3 blue ducks to the Lex but the service was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service of any hotel we have stayed in. Great teamwork in Lex Restaurant, all staff friendly and helpful - Concierge, Reception, Bar Staff, Restaurant Staff - all well trained and efficient. Meals superb!
Stayed 2 nights in Jul 2024

10/10 Excellent

Danielle

Stayed 1 night in Jul 2024

2/10 Terrible

Melanie, Surfers Paradise

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gavin

Stayed 1 night in Jun 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything, luxurious rooms, and the staff are wonderful. We can’t wait to stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Melanie

Stayed 4 nights in Jun 2024

8/10 Good

Tashana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our 3 night stay was ok but unfortunately didn't match the price paid for the rooms or for a 5 star hotel. We came for a short break and to relax but was looking forward to leaving. Positives: Nice view from a River View room with sunlight in the afternoon Gym was big and uncrowded Foyer is nice Staff are lovely Not so great things Housekeeping at 3.30/4pm everyday is so inconvenient and not a 5 star experience. We would come back to an unmade room each day after walking the city all day then have to leave when the cleaner came around The cleaner did not vaccum or wipe anything down. The same fluff on the floor was there for days in addition to the ironing board left out in front of the tv. The bedding linen feels cheap and worn and the polyester pillows have an uncomfortable feeling compared to say The Sofitel. The bedding doesn't feel luxe or enticing to lay on. The staff member that entered into our room unannounced on the first day (when my husband was in the bathroom) asking for another guest made us feel like anyone could barge in the door. The loud all-night roadworks downstairs were not known to us before booking creating a disturbed sleep (yes you can hear it all night, not sure when it will stop). The River View rooms can also hear highway traffic. Overall it just wasn't a relaxing stay and after 3 nights of interrupted sleep on cheap bedding, we couldn't wait to check out and move on. Next time we will head to the Westin and the new Star hotel when it opens
Stayed 3 nights in Jun 2024