Brockville Inn and Suites

2.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Brockville Inn and Suites

Front of property
Desk, laptop workspace, blackout curtains, iron/ironing board
Hallway
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
7789 Kent Blvd, Brockville, ON, K6V 6N7
  • Brockville Convention Centre
    3 min walk
  • Burger King
    3 min walk
  • Brockville Station
    2 min drive
  • Brockville, ON (XBR-Thousand Islands Regional Tackaberry)
    12 min drive

Room options

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double bed and 1 Single bed

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Brockville Inn and Suites

Hotel in Brockville with free breakfast and 24-hour business centre
A 24-hour business centre, a business centre and a meeting room are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
Brockville Inn and Suites offers 72 accommodations with coffee/tea makers and a hairdryer. 50-inch Smart televisions come with cable channels and Netflix.

This Brockville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Brockville Inn and Suites. During your stay, you're just a quick walk from Brockville Convention Centre. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Brockville Convention Centre and 4 minutes on foot from Brockville Crossroads
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Limited free parking is available on a first-come, first-served basis.

This Brockville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 19 December 2024 to 15 January 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per week
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100 per week
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brockville Travelodge
Travelodge Brockville
Travelodge Hotel Brockville
Travel Lodge Brockville
Travelodge Brockville Ontario
Travelodge Brockville Hotel
Travelodge Wyndham Brockville Hotel
Travelodge Wyndham Brockville
Brockville Suites Brockville
Brockville Inn and Suites Hotel
Travelodge by Wyndham Brockville
Brockville Inn and Suites Brockville
Brockville Inn and Suites Hotel Brockville

Brockville Inn and Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 225 out of 1002 reviews" "
Rating 8 - Good. 299 out of 1002 reviews" "
Rating 6 - Okay. 248 out of 1002 reviews" "
Rating 4 - Poor. 143 out of 1002 reviews" "
Rating 2 - Terrible. 87 out of 1002 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated, dark…no lamps. Ripped furniture. Phone barely works…crackling. Rooms near highway are very loud. No tub, just small shower. No way that room should be 150 a night. Sink is not even in the bathroom?!? Was not impressed at all.
Stayed 1 night in Sep 2024

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Antoaneta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Andrew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

George

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Well maintained Good place to stop ehen travelling
Stayed 1 night in Aug 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
b
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Remove my comment but fix the door lock
The door on the room did not lock. No key card was used. Just push door handle down and push on the door and the door would open. I will repeat, it did appear the door was locked and I pulled the door closed very firmly when leaving the room and you would think the door was firmly latched. Well, I just pushed the handle down and pushed on the door and it opened. I would say we were very lucky no one tried to enter the room at any time we were in the room or away with our possessions left in the room. AND, YES, I would think the hotel will remove this comment as it is not a positive comment. I just count ourselves lucky that no one tried to enter the room when we were there or away from the room.
Stayed 1 night in Aug 2024

4/10 Poor

Janet

Disliked: Amenities
The clerk at the front desk was very kind and accommodating. He mentioned that renovations were soon going to be done. The new owner/manager also asked for our feedback in order to guide their renovation needs. On the negative side: The back entrance to our room was totally unsecured. Anyone from outside either an actual guest or possibly a homeless person, or other intruder, could enter the hotel simply by pushing the handicap buttons. The doors were not locked. The furniture was very worn, scratched, cracked, etc. All should be replaced. The sink was also cracked. The floor in our room was worn and missing the top layer in one area. The hall carpeting was soiled and didn’t look like it had even been vacuumed. The room phone was not working, so we could not call out or even reach the front desk. The walls need fresh paint. The seal was broken in the window in our room and the casing was taped. On the positive side: The bed was clean and comfortable. The curtains were fine. The breakfast menu was ok, but there was no staff person to help with directions, but there were too many tables too close together, so it was difficult to squeeze between them with food in our hands. Generally, we were quite disappointed with the conditions of the building, but appreciated the staff.
Stayed 1 night in Aug 2024

4/10 Poor

Misty

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was too small, we found beetles, and the scent of cleaner was overpowering.
Stayed 1 night in Aug 2024

4/10 Poor

Jean

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The first room I was given the door would not lock. It was on the ground floor right next to an exterior door that would not fully close (let alone lock for security reasons at night)The second room I was given only had a shower and the toilet was not secured to the floor
Stayed 1 night in Jul 2024

2/10 Terrible

James, Schenectady

Business traveller
Disliked: Staff & service, property conditions & facilities
Cheap cosmetic make over. Very loud. Very low budget
Stayed 1 night in Jul 2024

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down and back door not locked, anyone can get into hotel. Kinda dirty. Payment on credit card came back as "Hot Vape". When asked about it at check out they laughed, saying its an issue for over six months. As well said it wasnt even a travelodge property anymore but Brockville Inn and Suites. Staff at check in were great and breakfast was adequate.
Stayed 1 night in Aug 2024

2/10 Terrible

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!
the room had mold and the floor was sticky, the room smelled like bleach and the bed was damp
Stayed 1 night in Aug 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Aaron

Stayed 1 night in Aug 2024

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect accommodation for the MS riders. Affordable, Clean, easy check-in.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Sheldon

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

stephan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
the chairs in the room are so damaged because they are there since a long time .the smell cigarette and old smell of carpet and to do a check in take 45 mins because they said its a new system and they ask me for the payment i show the prove i pay expedia so i dont have to pay again after talking talking they realise i pay so for me stay away from this place
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Julie

Liked: Staff & service
The only lights in the room were 1 pot light over each bed. There was 1 in the entrance and bathroom but no lamps.
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service
When booking I asked for ground level as my husband has mobility issues and we were on second floor and had to climb 3 flights of stairs.
Stayed 1 night in Aug 2024