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Brockville Inn and Suites

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Brockville Inn and Suites

Front of property
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Hallway

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
7789 Kent Blvd, Brockville, ON, K6V 6N7
  • Brockville Shopping Centre
    ‪11 min walk‬
  • 1000 Islands Mall
    ‪11 min walk‬
  • Kensington Plaza
    ‪18 min walk‬
  • Brockville, ON (XBR-Thousand Islands Regional Tackaberry)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double bed and 1 Single bed

Standard Room, 1 Double bed and 1 Single bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double bed and 1 Single bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Days Inn by Wyndham Brockville

Pool
Breakfast included
Kids pool
Parking included
3.3 out of 5, (1010)
The price is CHF 128
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Days Inn by Wyndham Brockville

About this property

Brockville Inn and Suites

Hotel in Brockville with free breakfast and 24-hour business centre
A 24-hour business centre, a business centre and a meeting room are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
Brockville Inn and Suites offers 72 accommodations with coffee/tea makers and a hairdryer. 50-inch Smart televisions come with cable channels and Netflix.

This Brockville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Brockville Inn and Suites. During your stay, you're just a quick walk from Brockville Convention Centre. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Brockville Convention Centre and 4 minutes on foot from Brockville Crossroads
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Limited free parking is available on a first-come, first-served basis.

This Brockville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 19 December 2024 to 15 January 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per week
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100 per week
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brockville Travelodge
Travelodge Brockville
Travelodge Hotel Brockville
Travel Lodge Brockville
Travelodge Brockville Ontario
Travelodge Brockville Hotel
Travelodge Wyndham Brockville Hotel
Travelodge Wyndham Brockville
Brockville Suites Brockville
Brockville Inn and Suites Hotel
Travelodge by Wyndham Brockville
Brockville Inn and Suites Brockville
Brockville Inn and Suites Hotel Brockville

Brockville Inn and Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 225 out of 1002 reviews" "
Rating 8 - Good. 299 out of 1002 reviews" "
Rating 6 - Okay. 248 out of 1002 reviews" "
Rating 4 - Poor. 143 out of 1002 reviews" "
Rating 2 - Terrible. 87 out of 1002 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This basic motel is clean and well run. Staff is friendly and helpful. Beds are comfortable and breakfast is nice. We appreciated the body care products without fragrance (we have allergies). We would have like to have a double reading lamp on the night table rather that the powerful ceiling lights emitting blue light. The lighting is not restful - too office like. The TV did not work even when pressing the TV button. The fridge was too cold, so our vegetables froze. Our entry door in room 105 was sticky (like it had expanded) and noisy. Thank you for your excellent service.
Stayed 2 nights in Oct 2024

6/10 Okay

Raymond

Liked: Property conditions & facilities
Comfortable and cozy.
Good stay and comfortable bed. Breakfast ran out of muffins for 3 days but no biggy. All in all a nice stay.
Stayed 5 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgraceful place
Filthy bathroom. furniture was torn up and shredded in some cases. The smoke detector was flashing red all night. the toilet didn’t work very well. The food was a disgrace. They served what was supposed to be eggs that didn’t even look real and tasted like rubber. Served on flimsy paper plates and plastic utensils that snapped when you tried to use them. Orange juice was watered down. The place was a dump..
Stayed 1 night in Oct 2024

2/10 Terrible

Rosalia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Meriel

Liked: Cleanliness, staff & service, amenities
Ww were disappointed that we were not told beforehand that there was renovations going on. The room we were in had a king size bed, which we requested, but it was too large for the room. We had to squeeze between the AC unit to get into bed. They were doing a good job, everyone was very nice.
Stayed 1 night in Oct 2024

8/10 Good

Gilbert

Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Brian

A little concerned about the $50.00 deposit as that was the first time ever asked. We left the place in good condition and the deposit was taken off our card the next week. Restaurants n clubs within walking distance. So nice after a days drive. Definitely stay there again.
Stayed 1 night in Sep 2024

6/10 Okay

Kathy

Travelled with family
Liked: Staff & service
Disliked: Amenities
50dollar deposit for damages could be put back on the credit card before we checked out like most places
Stayed 2 nights in Oct 2024

10/10 Excellent

april

Travelled with partner, Travelled with group
Me, my partner, and my best friend had a wonderful stay we especially loved that it’s pet friendly as I have a support dog and we hate going anywhere our dogs aren’t welcome! So we appreciate the friendliness and how kind they were to check in on us!
Stayed 1 night in Oct 2024

8/10 Good

Raymond E, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Ray

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Ray

Business traveller
Liked: Cleanliness, room comfort
A good choice!
For a great sleep and clean room. Tv is good and decent room size. The breakfast is convenient and opens early. A good choice.
Stayed 4 nights in Sep 2024

4/10 Poor

Nicole, Woodstock

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just outdated. It was clean and employees nice.
Stayed 2 nights in Sep 2024

6/10 Okay

PHILIP, Montreal

Liked: Cleanliness, staff & service
The room was clean and the bed comfortable. Notice on door said renovations underway and outside room sorely needed. Biggest problem is that there is no sign. We went up and down Kent Street looking for the address. Finally someone directed us to the Travelodge, at least all the signs said Travelodge. Only when we got to the door did we see a notice signed "Brockville Inns and Suites". The receptionist told us that they were working on a new sign, but why is there no temporary sign (even if handmade) to direct people to the motel? Signs for parking by handicapped but no ramp for a wheelchair. Isn't it illegal not to have handicapped access? Seems to be new door and lock for room which of course is good but needs adjusting to mechanism. Had trouble getting into room (sometimes 3 tries before we could get door to open) and deadbolt inside was very noisy. Dirty window detracted from appearance of room. Tempting for management to skimp on breakfast while renovations are underway, but really everything offered was the bottom of the line. Plus side: pleasant staff, clean and comfortable room.
Stayed 1 night in Oct 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a scuba diver and I had some wet garments from diving (a leak in my drysuit). The lady at the front desk kindly offered to dry my garments in the dryer on site for which I was very grateful.
Stayed 2 nights in Sep 2024

6/10 Okay

John

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is just like a horror movie! The door doesn’t lock properly, on the outside and in the room. The room is just so dirty, like it looks clean from a distance but it’s just horrible you can see everything like dirtiest stuff, their placement of furniture is just really strange. I would definitely not be returning unless something drastic happens. Or a Emergency Situation that was in my case
Stayed 1 night in Jun 2024

4/10 Poor

Cassaundra

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Facilities are very rough. Sign still says travelodge so its hard to find.
Stayed 1 night in Sep 2024

6/10 Okay

Ian

Spent 15 minutes looking for the Brockville Inn and Suites! All the exterior signage is still for Travelodge despite the image on their website. Room was tiny as was bathroom. No bedside lamps. Desk chair was probably picked up at the end of someone’s driveway. Breakfast barely passable. I guess that’s what you get for $125 per night.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very tired, old hotel
The hotel is rundown. The rear exit door does not lock, many of the windows have paint on them, the carpets are threadbare. The rooms are very basic, the bed was ok. The breakfast included was ok, but they ran out of eggs the first day of my stay until the front desk clerk came and microwaved some more. I picked this hotel since it was a few dollars cheaper than others nearby - now I know why. I will not be back.
Stayed 2 nights in Sep 2024

6/10 Okay

Derek

I like that its near lots of amenities. I didn't like, there was no front desk staff first time I went to check in. 2nd time again no one but showed up sooner. Then got a dirty room and was changed quickly to another one. Breakfast was lacking. You have to shimmy around to get through the tables. Probably wouldn't pass fire safety regulations. Check out was easy. Lastly, the name of the hotel didn't match the outside so it was very confusing.
Stayed 1 night in Sep 2024

10/10 Excellent

Marie-France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Disliked: Staff & service, property conditions & facilities
Ok, but tired.
Nobody smiles. The picture of the building displays a shiny new Brockville Inn &Suites sign. But in reality it was a tired old Econolodge sign. Not sure what that was all about but it made it hard to find the building. ☹️ The hallway and room need some TLC. But for a night sleep and an in-house breakfast in the morning it was ok for the price.
Stayed 1 night in Sep 2024