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Aris Grand-Place Hotel

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aris Grand-Place Hotel

Restaurant
Exterior
Family Duplex, Mezzanine | In-room safe, desk, soundproofing, free WiFi
Restaurant
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rue du Marché aux Herbes 78-80, Brussels, 1000
  • Galeries Royales Saint-Hubert
    1 min walk
  • La Grand Place
    1 min walk
  • Brussels City Hall
    2 min walk
  • Brussels (BRU-Brussels - National)
    30 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, soundproofing, free WiFi

Superior Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed | In-room safe, desk, soundproofing, free WiFi

Premium Double Room, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed | In-room safe, desk, soundproofing, free WiFi

Classic Single Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double or Twin Room, 1 Double or 2 Single Beds

Classic Double or Twin Room, 1 Double or 2 Single Beds | In-room safe, desk, soundproofing, free WiFi

Classic Double or Twin Room, 1 Double or 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Duplex, Mezzanine

Family Duplex, Mezzanine | In-room safe, desk, soundproofing, free WiFi

Family Duplex, Mezzanine

  • 60 sq m
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

Similar properties

Reception

Alma Grand Place Hotel

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (848)
The price is CHF 134
for 1 night
includes taxes & fees
25 Dec - 26 Dec
Alma Grand Place Hotel

About this property

Aris Grand-Place Hotel

Hotel with a 24-hour front desk, steps from La Grand Place
Along with a coffee shop/cafe, this smoke-free hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free. Additionally, a front desk safe, multilingual staff and a reception hall are on-site. Housekeeping is available once per stay.
Aris Grand-Place Hotel offers 55 air-conditioned accommodations with a safe and complimentary dressing gowns. 81-cm Smart televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Aris Grand-Place Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from La Grand Place. Features include free WiFi in public areas, plus a coffee shop/cafe and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from La Grand Place and 10 minutes on foot from Brussels Christmas Market
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. Public spaces have free WiFi. Aris Grand-Place Hotel also features multilingual staff, complimentary newspapers in the lobby, and a front desk safe.

This 3-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Lloyd Coffee Eatery – On-site café.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 8 for children
  • A coffee shop/cafe

Restaurants on site

  • Lloyd Coffee Eatery

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Lift

More

  • 1 building
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 81-cm smart TV with digital channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 8 for children
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Aris Grand Place Brussels
Aris Grand Place Hotel Brussels
Hotel Aris
Hotel Aris Brussels
Aris Brussels
Aris Grand-Place Hotel Hotel
Aris Grand-Place Hotel Brussels
Aris Grand-Place Hotel Hotel Brussels

Aris Grand-Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 935 reviews" "
Rating 8 - Good. 299 out of 935 reviews" "
Rating 6 - Okay. 77 out of 935 reviews" "
Rating 4 - Poor. 23 out of 935 reviews" "
Rating 2 - Terrible. 26 out of 935 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Curtis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights were enough.
Water pressure in bathroom not good. Towels were worn down. Very noisy early in the morning if you are facing the street and on a low floor. Too many garbage trucks making early pickups.
Stayed 2 nights in Sep 2024

10/10 Excellent

Márta, Budapest, III.

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, property conditions & facilities, room comfort
A must in Brusseles
Amazing breakfast, AC in room, great bed, perfect location
Stayed 2 nights in Sep 2024

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Faz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Carl Erik

Stayed 1 night in Aug 2024

10/10 Excellent

caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is fantastic and the staff were so lovely and helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose F

Stayed 2 nights in Aug 2024

8/10 Good

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel next to Central Station and Grand Place
Clean, small but comfortable room. Breakfast with buffet. Friendly staff. Good location next to station and old town.
Stayed 1 night in Aug 2024

8/10 Good

Jessica M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service from check-in with Sarah (absolutely first class with tips for dining and sites to visit) and Marc (lovely gentleman who is clearly in right job). Room brilliant and cleaned to high standard. Breakfast excellent and staff so attentive. Would highly recommend The Aris.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicado. Cerca de todo y con muchas opciones de compras y restaurantes. En el hotel el staff muy amable y servicial. Gracias! Gran experiencia
Stayed 2 nights in Aug 2024

6/10 Okay

sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Standard hotel. I asked for a couple extra pillows and the staff said they didn’t have 1 extra in the entire hotel. Strange.
Stayed 2 nights in Aug 2024

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located walking distance from the central station and walkable to many attractions/ dining and shopping. Hotel staff were polite, helpful and professional in dealing with guests. Hotel is convenient and good place to stay. The lobby and cafe sitting area was renovated which looks much nicer and more spacious compared to my stay last summer. Breakfast was okay with few selections. Would highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Jul 2024

10/10 Excellent

Pedro, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very knowledgeable. The only thing there was construction next door no fault to the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location (8 minute walk to Brussels Central train station) and situated on one of the main squares. But still extremely quiet. Also had an eatery attached below which was one of the few places open at breakfast time. Staff were so friendly and helpful, and rooms very very comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel! The location is so convenient. It is in the middle of a charming square. The bathroom has a magnificent rainhead shower, and the room is large. Breakfast is complimentary, and it was a wonderful breakfast. It may not be advertised, but aside from the cereal and pastries, one can order one of the four menu items. I chose the pancakes, and it is hard to believe, but they were the best pancakes I have ever eaten! Speaking of food, the pommel frites and Belgian waffles across the way cannot be missed.
Stayed 1 night in Aug 2024

8/10 Good

Tamara Di

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The cafe downstairs has great coffee and snacks, breakfast was very good, the staff was extremely helpful and friendly, and though the room was he size of a shoe box, it was clean, as was the bathroom.
Stayed 3 nights in Jul 2024

6/10 Okay

Samah Bassam

Travelled with family
Liked: Cleanliness
- it is 1 min walk to the Grand Place - it is in the middle of everything happening around, 5 min walk to chez leon restaurant, manneke pis, jeanneke pis, carrefour, train station, toutbus, museum. - room is not big, we asked to change it from 309 to 404, a bit better. - room had one small complimentary bottle of water for the whole stay, coffe and tea were not renewed even when we asked. - breakfast was included and it's limited. Breakfast staff i think her name was Venessa, wasn't cheerful.
Stayed 5 nights in Aug 2024

10/10 Excellent

martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with walking distance to everywhere and very friendly staffs,
Stayed 2 nights in Aug 2024

2/10 Terrible

Saira

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a deeply disappointing stay at Hotel Aris Grand-Place, and I strongly advise against booking a room there. My experience was marred by a severe issue that affected me physically and mentally during my stay. Unfortunately, the hotel's management was unresponsive and refused to take responsibility for the situation. Despite my attempts to address the problem and seek a refund, they were unhelpful and dismissive. The lack of care and customer service was glaring. It was clear that once they had my money, they had no interest in ensuring my well-being or addressing any concerns. This experience has left me with a negative impression of their standards and practices. If you value customer service and accountability, I strongly recommend you avoid Hotel Aris Grand-Place. There are plenty of other hotels in Brussels that will treat you with the respect and consideration you deserve.
Stayed 1 night in Jul 2024