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Citybox Brussels

3.0 star property

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Photo gallery for Citybox Brussels

Exterior
Reception
Lobby
Junior Suite | Desk, laptop workspace, free WiFi, bed sheets
Junior Suite | Desk, laptop workspace, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Business services

Explore the area

Map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪2 min walk‬
  • Place du Grand Sablon
    ‪14 min walk‬
  • Royal Museums of Fine Arts of Belgium
    ‪16 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪26 min drive‬

Room options

View all photos for Double Room Small

Desk, laptop workspace, free WiFi, bed sheets

Double Room Small

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, free WiFi, bed sheets

Junior Suite

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Single Room

Single Room | Desk, laptop workspace, free WiFi, bed sheets

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | Desk, laptop workspace, free WiFi, bed sheets

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Double Room

Double Room | Desk, laptop workspace, free WiFi, bed sheets

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Desk, laptop workspace, free WiFi, bed sheets

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby

The Scott Hotel Brussels

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.5 out of 5, Wonderful, (321)
The price is CHF 109
for 1 room
includes taxes & fees
6 Mar - 7 Mar
The Scott Hotel Brussels

About this property

Citybox Brussels

Hotel with a 24-hour business centre, steps from Avenue Louise
Along with a 24-hour business centre, this hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, a banquet hall and a vending machine are on-site. Housekeeping is available once per stay.
Citybox Brussels offers 246 accommodations with a hairdryer. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided once per stay.
During your stay at Citybox Brussels, you're just a quick walk from Avenue Louise. You'll find features such as free WiFi in public areas and a 24-hour business centre.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a 24-hour business centre, meeting rooms and a vending machine
  • Steps from Avenue Louise and 6 minutes by car from La Grand Place
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Citybox Brussels also features a vending machine, express check-in, and express check-out.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Citybox Brussels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 196 out of 364 reviews
Rating 8 - Good. 99 out of 364 reviews
Rating 6 - Okay. 45 out of 364 reviews
Rating 4 - Poor. 17 out of 364 reviews
Rating 2 - Terrible. 7 out of 364 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was basic but with everything you need and a bit more. A laundry was fantastic.
Stayed 3 nights in Nov 2024

8/10 Good

Dora

Stayed 4 nights in Nov 2024

10/10 Excellent

Suhas

Stayed 2 nights in Oct 2024

8/10 Good

Sunjeev

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

RAFAEL

Liked: Staff & service, property conditions & facilities, room comfort
Excellent place, recommended!
I stayed at Citybox twice with extended stays. The hotel is perfect: self check-in and a help desk with a lovely Indian guy and an Italian girl who speaks Spanish and is also very helpful. Room: small, good bed, good bedding, good light. Bring your own shampoo. Cleaning of hallways and common areas is poor 6 six floor smells terrible . Cleaning of your room is quite acceptable. Unbeatable location. Metro, bus, tram: right at the door. Excellent places to eat! Brussels is a very expensive city. This hotel is perfect for a good vacation. Don't expect five stars if you paid for three. Estuve dos veces en Citybox con estancias prolongadas. El hotel es perfecto: self check in y una oficina de ayuda con un chico indio encantador y una chica italiana que habla español también muy ayudadora. Habitación: pequeña, buena cama, buena ropa de cama, buena luz. Lleva tu propio shampoo. Limpieza de pasillos y zonas comunes mala 6 piso Limpieza de tu habitación bastante aceptable. Zona inmejorable. Metro, bus, Tram: a la puerta. Sitios para comer excelentes!Bruselas es una ciudad carísima. Este hotel está perfecto para unas buenas vacaciones. No esperes cinco estrellas si pagaste por tres.
You need your own shampoo
Stayed 10 nights in Oct 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Easy to check in and pay. Room was great
Stayed 1 night in Nov 2024

8/10 Good

Simon

Stayed 3 nights in Nov 2024

10/10 Excellent

Maury

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy, automated experience. Good-sized room and bed, with all needed conveniences.
Stayed 1 night in Nov 2024

10/10 Excellent

RAFAEL

Stayed 6 nights in Oct 2024

8/10 Good

Isobel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was well maintained and a little less than half an hour walk from Brussels Midi. It was also about half an hour walk into the centre of town. Check in and check out were super easy (12pm check out was much appreciated) and the luggage storage was really helpful and easy for us. The bed was so comfy as well we slept super well despite the noise of the trams from the street (we were on the fifth floor). We didn’t seem to have a fan in our bathroom which meant our towels didn’t dry very well but that was our only issue for the whole stay. Would recommend for sure
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Not a good experience. No warm water and the heating was not working. Not worthy of the money
Stayed 1 night in Nov 2024

10/10 Excellent

Felicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hotel. Easy check in and out.
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Checking in and out was efficient with the machines. The hotel is in a good locality for eateries and sight seeing.
Stayed 2 nights in Nov 2024

8/10 Good

Fiona

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were happy with our stay at CityBox. It is self check-in and check-out, which was straight forward, once I found the correct code. Comfortable and clean. Basic but, all that was needed for our stay which was to spend time exploring the city, not the hotel. There is a kitchen and laundry facility for guests to use. We used the kitchen/dining/chill area and stored things in the fridge. Only issue was there were no cups available for making tea/coffee on our last morning, which was disappointing. An improvement would be to have tea/coffee facilities in the room. Overall, a good stay and location for exploring what Brussels has to offer. Lots of shops/restaurants nearby.
Stayed 2 nights in Oct 2024

6/10 Okay

Karissa

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Very clean hotel. Area is perfect for public transport. Very noisy outside. Windows could be sound proof. On our second night we were awake from road works at 2 am & we could not sleep. So went to reception to ask for another room. We were given one on the other side of the building which helped. Towels could be bigger. There was no tv in room. Could do with a kettle & cups & no hand towels given.
Stayed 3 nights in Oct 2024

10/10 Excellent

Armando

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great area
Stayed 1 night in Oct 2024

8/10 Good

YEW LEONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caring
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room window was next to a busy street and it was very noisy, especialy with the tram
Stayed 4 nights in Oct 2024

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a good price and convenient location. Walkable to city center. Easy check in and check out.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Stayed 1 night in Oct 2024

6/10 Okay

Imran

Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2024