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Crowne Plaza Brussels Airport by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Brussels Airport by IHG

Bar (on property)
Lobby
Exterior
Terrace/patio
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Da Vincilaan 4, Machelen, 1831
  • NATO Headquarters
    ‪5 min drive‬
  • Cliniques Universitaires Saint-Luc
    ‪7 min drive‬
  • Berlaymont Building
    ‪11 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Park View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed with Sofa bed, Park View

  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Park View

  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Park View

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Presidential Suite, 1 King Bed, Park View

Presidential Suite, 1 King Bed, Park View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed, Park View

  • 63 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Park View

Senior Suite, 1 King Bed, Park View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Senior Suite, 1 King Bed, Park View

  • 53 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View (Club Floor)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Park View (Club Floor)

  • 33 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed, Park View

  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Connecting Rooms

Room, 1 Queen Bed, Accessible, Connecting Rooms | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Connecting Rooms

  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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Room

Sheraton Brussels Airport Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1121)
The price is CHF 142
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Sheraton Brussels Airport Hotel

About this property

Crowne Plaza Brussels Airport by IHG

Eco-certified Machelen hotel in Diegem with free airport shuttle
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site. Housekeeping is available on request.
Crowne Plaza Brussels Airport by IHG offers 315 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Machelen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Brussels Airport by IHG. During your stay, you'll be close to NATO Headquarters. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy garden views while dining at Craft
  • Breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the restaurant and the helpful staff
  • 5 minutes by car from NATO Headquarters and 11 minutes from King Baudouin Stadium
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Crowne Plaza Brussels Airport by IHG offers its guests a health club and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 17 meeting rooms. Event space at this hotel measures 9225 square feet (857 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Crowne Plaza Brussels Airport by IHG. An area shuttle within 2 kilometres and A roundtrip airport shuttle at scheduled times are free. For a fee, parking is available.

This 4-star Machelen hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
Craft – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 11:00 PM at scheduled times
  • Free area shuttle up to 2 kilometres
  • Area shuttle
  • Secured, uncovered parking on site (EUR 25 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • Children's games
  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • 9,225 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 28.00 per person
  • Uncovered self-parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Brussels Airport Crowne Plaza
Crowne Plaza Brussels Airport
Crowne Plaza Hotel Brussels Airport
Crowne Plaza Brussels Airport Hotel
Crowne Plaza Brussels By Ihg
Crowne Plaza Brussels Airport
Crowne Plaza Brussels Airport by IHG Hotel
Crowne Plaza Brussels Airport an IHG Hotel
Crowne Plaza Brussels Airport by IHG Machelen

Crowne Plaza Brussels Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 460 out of 782 reviews
Rating 8 - Good. 243 out of 782 reviews
Rating 6 - Okay. 57 out of 782 reviews
Rating 4 - Poor. 11 out of 782 reviews
Rating 2 - Terrible. 11 out of 782 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Beautiful hotel, convenient shuttle to airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Junaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2024

8/10 Good

Paulina

Stayed 1 night in Jul 2024

10/10 Excellent

Cherie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Min

Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport. Spacious rooms. Nice staff. Good restaurant for breakfast and dinner. My husband had birthday while we stayed. Hotel provided free balloons, card and a box of cookies, which was very nice and appreciated
Stayed 3 nights in Aug 2024

8/10 Good

Mahesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. No need to pay 25 Euros per day for parking. One can park in front of the hotel as the road is unmarked and free parking available. Rooms are nice and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, people and service
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Liked: Property conditions & facilities
A very large and comfortable room with everything we needed and wanted. Shower wonderful, bed very comfortable and the best pillows!! Dinner and breakfast delicious, grounds lovely. Wish we had more time here!
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Zsolt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a nice back yard with dining near a pound with wildlife.
Stayed 1 night in Aug 2024

10/10 Excellent

DOREL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extremely clean
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a long international flight layover. Shuttle was easy and timely. Only wish the beds had a top sheet-between mattress and comforter.
Stayed 1 night in Aug 2024

10/10 Excellent

Karyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with shuttle to airport
Our family stayed here at the end of our trip abroad because it had a shuttle to the airport. It was a beautiful hotel, with a high quality restaurant, and gorgeous grounds. However, it is not close to Brussels city center, so we had to take a train when we wanted to go there the day before we flew out. All in all, though, it was a great hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Michalis

Stayed 1 night in Jul 2024

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Airport Hotel
Super Nice airport hotel, Personel was super kind and the room was excellent. i agree with other reviews that food can be improved. Also i think it can be helpful to provide instructions to find the shuttle service quicker XD we had to ask around
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel near the airport. The shuttle to and from the airport was amazing to have!
Stayed 1 night in Jul 2024

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but far from the city
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very comfortable bed and ac.
Stayed 1 night in Jul 2024

8/10 Good

Donald

Stayed 2 nights in Jul 2024

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Meh
Stayed 1 night in Jul 2024

10/10 Excellent

WASSIM

Stayed 2 nights in Jul 2024

6/10 Okay

Mick

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast disappointing as omelette bar closed. Poor service in restaurant.
Stayed 1 night in Jul 2024