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The Buena Park Hotel & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Buena Park Hotel & Suites

Lobby
Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains
Exterior detail
Exterior detail
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
Buena Park, CA
  • Medieval Times
    2 min walk
  • Knott's Soak City Water Park
    14 min walk
  • Knott's Berry Farm
    14 min walk
  • Orange County, CA (SNA-John Wayne)
    23 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living area | TV

Deluxe Triple Room

  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Best Inn & Suites

Pool
Parking included
Free WiFi
Air conditioning
3.7 out of 5, Good, (2585)
The price is CHF 76
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Best Inn & Suites

About this property

The Buena Park Hotel & Suites

Hotel with free parking, steps from Medieval Times
Along with an outdoor pool, this smoke-free hotel has a 24-hour business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Buena Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Buena Park Hotel & Suites. During your stay, you're just a quick walk from Medieval Times. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Medieval Times and 14 minutes on foot from Knott's Soak City Water Park
WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly The Buena Park Hotel & Suites. Free self parking is available.

This Buena Park hotel is smoke free.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 435 out of 1068 reviews" "
Rating 8 - Good. 174 out of 1068 reviews" "
Rating 6 - Okay. 177 out of 1068 reviews" "
Rating 4 - Poor. 117 out of 1068 reviews" "
Rating 2 - Terrible. 165 out of 1068 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Filemon

Stayed 1 night in Sep 2024

6/10 Okay

Justin

Liked: Staff & service
Staff was good. Room was below par. Close to food and Knotts Berry Farm
Stayed 1 night in Sep 2024

8/10 Good

Jarumhi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Quiet Easy to find parking, convenient location with fast food places open late, good area, I felt safe when i saw they have security guards at night, really close to disneyland, room was 2 rooms for 6 people. Nice it had a door that divided them and a sofa, microwave and small fridge decent restrooms not too outdated will stay again
Stayed 2 nights in Sep 2024

8/10 Good

yanhui

Stayed 2 nights in Sep 2024

10/10 Excellent

Bryana

Liked: Cleanliness, staff & service
Disliked: Amenities
jacuzzi didn’t work
Stayed 2 nights in Sep 2024

4/10 Poor

Edna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was ants in the room and the AC didnt work right away, took about few hours for the room to cool down. There was no hot water as well, you have to turn on the water for a good 10-15 mins for the hot water to come out which is a waste of water.!
Stayed 2 nights in Sep 2024

10/10 Excellent

Herbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Julian

Liked: Staff & service
Check in was easy and the staff was friendly. The complex felt much more like a motel than a hotel. There were also small roaches in my room. Price doesn’t quite meet the quality of the hotel. Location is convenient but you still need a car to really get anywhere. The TVs are awful. Small and specifically programmed to an inconvenient remote. I’d come back but only in a pinch (and without the roaches).
Stayed 1 night in Sep 2024

8/10 Good

Itzel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was a good size room. The front desk guy was very friendly.
Stayed 2 nights in Sep 2024

2/10 Terrible

Natalia

Disliked: Cleanliness, property conditions & facilities
The are was not bad but the room wasn’t really clean, the shower doesn’t look clean and it was like they never scrubbed and we found some smalls Cockroaches
Stayed 3 nights in Aug 2024

8/10 Good

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Alexis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had previously stayed here with no issue.. however, this time was absolutely terrible. Tons of ants all over the bathroom by the toliet, in the corner of the shower, coming out of the shower faucet. And all over the sink area. Nothing felt safe to leave out. Giant spider crawled out from behind the fridge microwave area. Didnt feel safe, there were men standing at the corner smoking and making gestures towards cars as they drove by. Bed was so hard, sheets were dirty. Huge gap around the door.. hard to lock & keep shut & light came thru all night. Gave us two tiny towels.. when we asked for more we were told no basically. That they didnt have any and they could get us some at 8 in the morning, we were leaving at 630/7 to get to where we needed to be. The clerk was not helpful and i felt no sense of wanting to actually help us.. just no towels. The shower.. the water was ice cold.. had it running for 20 to 30 minutes and was still ice cold, so i took a mostly cold shower.. around the 40 minute mark it started to get a touch warmer.. but never hot or of a comfortable warm temp. And i did try all different spots for where it should be warm. I was supposed to stay 2 nights, after the first terrible night. I checked out and got a better hotel. They only refunded the nught i didnt use, still had to pay for this incredibly horrible experience. Definitely would NOT recommend and I will not return. Sad because it used to be a decent hotel.. but not anymore.
Stayed 2 nights in Sep 2024

2/10 Terrible

Alondra

Disliked: Cleanliness, staff & service
Unpleasant and bad service
Stayed 1 night in Sep 2024

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Cesar

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Parking area was really dirty they were homeless living outside and rooms next door at 3 am started karaoke and smell of mariguana enter my room
Stayed 1 night in Sep 2024

2/10 Terrible

THUY

Can not check in No confirmation number check in at front desk
Stayed 1 night in Sep 2024

2/10 Terrible

Yadira

Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs!
It was clean until there was ants and roaches found in the night. They came out the tub when turning on the water. I wish I could have gotten a refund for this.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Sep 2024

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Cleanliness
The bathroom was tiny and walls were dirty. Floors were dirty. Found a falsh eyelash on floor. Bed was clean. Breakfast was good but no eggs or meats like some other breakfasts. Id stay again if i had to but def would find somrthing cleaner.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley

Stayed 1 night in Aug 2024

6/10 Okay

LaDonna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Ok need to make sure under coach beds are clean no roaches n more cleaniness
Stayed 2 nights in Aug 2024

2/10 Terrible

Chante

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Do not stay here! Filthy room, dirty grounds, huge gaps around outside door, incredibly rough shape.
Stayed 2 nights in Sep 2024

4/10 Poor

Roberto

Disliked: Cleanliness, amenities
There was an ant infestation
Stayed 1 night in Sep 2024

6/10 Okay

Kathy

Travelled with family and small children
Liked: Staff & service, amenities
Staff was polite and helpful. Breakfast was more than I expected. Beds and bathrooms need to be upgraded. Overall good for price paid.
Stayed 1 night in Sep 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy mal olvide una plancha para el pelo de mi esposa y llame 5 minutos después de salir del cuarto y jamas se encontro o mas bien alguien se la llevo de quienes haven limpieza y nunca pude recuperar mi planchaun pesimo servicio y te tratan como si tu fueras el de el problema
Stayed 1 night in Sep 2024