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The Buena Park Hotel & Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Buena Park Hotel & Suites

Lobby
Exterior detail
Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains
Exterior detail
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
Buena Park, CA
  • Medieval Times
    ‪2 min walk‬
  • Knott's Soak City Water Park
    ‪14 min walk‬
  • Knott's Berry Farm
    ‪14 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living area | TV

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Best Inn & Suites

Pool
Parking included
Free WiFi
Air conditioning
3.7 out of 5, Good, (2534)
The price is CHF 93
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Best Inn & Suites

About this property

The Buena Park Hotel & Suites

Hotel with free parking, steps from Medieval Times
Along with an outdoor pool, this smoke-free hotel has a 24-hour business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Buena Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Buena Park Hotel & Suites. During your stay, you're just a quick walk from Medieval Times. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Medieval Times and 14 minutes on foot from Knott's Soak City Water Park
WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly The Buena Park Hotel & Suites. Free self parking is available.

This Buena Park hotel is smoke free.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 497 out of 1207 reviews" "
Rating 8 - Good. 194 out of 1207 reviews" "
Rating 6 - Okay. 204 out of 1207 reviews" "
Rating 4 - Poor. 133 out of 1207 reviews" "
Rating 2 - Terrible. 179 out of 1207 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jodi

Disliked: Property conditions & facilities
It was run down and not very clean. The lobby was festive and all staff were nice
Stayed 4 nights in Oct 2024

2/10 Terrible

Mayra

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The rooms appear to be clean but theres roches when lights go off. We dont want to take roaches home. Its nasty.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jazmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Oct 2024

8/10 Good

Crystal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Better housekeeping service
We asked that our room be serviced and it was not. We had to track down the housekeeper in the laundry room to get clean towels. I really like the hotel and the location just wish they honored our request.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ginaluz

Stayed 3 nights in Oct 2024

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible decision to take this hotel is no clean
Stayed 2 nights in Oct 2024

10/10 Excellent

jamel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room. the bed and sheets were nice and clean. bathtub could use a good scrubbing but i’ve seen worse.

10/10 Excellent

Rosaura

Liked: Cleanliness, property conditions & facilities
Receptionist is awesome.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Save your money
Our room had 2 bathrooms and both had leaks in their bathtubs. One light was burnt out, beds were very uncomfortable. Property is so spread out we had to drive to the lobby to get “breakfast”
Stayed 2 nights in Oct 2024

6/10 Okay

Nestor, Phoenix

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Upon entering room it smelled of mildew/humidity. People on the bottom room floor were hanging outside with the chairs provided in the room even after late hours.
Stayed 2 nights in Oct 2024

6/10 Okay

Martha

Stayed 1 night in Jul 2024

2/10 Terrible

yaz

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room the I got had a lot hairs everywhere to restroom and bed. I ask the from desk to Change me room and same the floor had hairs everywhere. think they don’t clean well, no light only one lamp was working and the bathtub was clogged. I try to leave and get a refund but the guy told me that the manager was the only one that can approve it but until next morning at 10:00 am but was not sure if he will approve it. I had to stay on that conditions with my baby because was late to get another hotel and on Saturday everything close there was booked. 😠

8/10 Good

Tanya

Liked: Cleanliness, staff & service
Firstly, this is a motel, not a hotel. The jacuzzi doesn't work, and there are no plans to repair it. Otherwise, it's conveniently located to many attractions. The rooms were clean enough, bed was comfy. A few long term residents lingering about, but all in all, it was fine.
Stayed 1 night in Oct 2024

10/10 Excellent

Eric, Olathe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy but good for what I needed. Comfortable bed, warm shower, good breakfast, nice pool, walking distance to Knott's Scary Farm, shops, and restaurants. Safe, "quietish" area, walked home from Knott's at 1am.
Stayed 2 nights in Oct 2024

10/10 Excellent

Merle

Travelled with family
Liked: Amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2024

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We had blood on our sheets the first night. The second and third nights were just got random bites on our body.
Stayed 3 nights in Oct 2024

2/10 Terrible

Mee

Stayed 1 night in Oct 2024

6/10 Okay

Arya

Liked: Cleanliness, staff & service, property conditions & facilities
ٍEerything was great, except for breakfast, there were a few options, mostly bread and waffles! Which was repeated every day
Stayed 7 nights in Oct 2024

10/10 Excellent

Cynthia

Travelled with family, Travelled with group
Liked: Amenities
Top services
Stayed 5 nights in Oct 2024

10/10 Excellent

shelley, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

liz

Travelled with partner
Liked: Staff & service
For the price, eh decent ish… be prepared for see through bathroom barn door that doesn’t stay closed without using latch, the shower is all glass, no privacy so better be very comfortable with person/s you are sharing room with). Has AC yay, but AC controls didn’t work well, it was either really, really cold and stuffy or just stuffy in the room. No curtains, only blinds and couldn’t open the window for fresh air. Plenty of outlets for charging all the things, mini fridge and microwave in room. Bed was ok, a little squeaky. For the last minute booking, the price wasn’t bad, lots of walkable restaurants, location is good especially if you plan on a Knott’s trip
Stayed 5 nights in Oct 2024

6/10 Okay

Juan

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I checked in could be less than 30 min settling everything in receptionist calls that the person upstairs from us said baby was being to loud if we can calm him down because she wasn’t feel to well I have two year old baby is a baby maybe you should have rules of not having kids and your sticky hotel.After asking to be moved from the upper level had to pack everything into my suit case and bring it down stairs. The smell of the rooms like cigars, the roof has to be old cause you can hear all the footsteps couldn’t even sleep thinking someone was going come down on it! Do Not recommend this place !!!!
Stayed 3 nights in Oct 2024