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Hotel Buenavista Bacalar

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Buenavista Bacalar

Pool
Exterior
Deluxe Room | Individually decorated, bed sheets
Dining room
Shower, eco-friendly toiletries, towels, soap

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Othon P. Blanco, Reg. 1 Mza. 55 Lte. 29 Pblo. Buenavista, Bacalar, QROO, 77923
  • Lake Bacalar
    7 min walk
  • Chacchoben Ruins
    17 min drive
  • Laguna Bacalar Ecological Park
    25 min drive
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    60 min drive

Room options

View all photos for Deluxe Double Room

Individually decorated, bed sheets

Deluxe Double Room

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

View all photos for Deluxe Double Room

Individually decorated, bed sheets

Deluxe Double Room

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

View all photos for Deluxe Room

Individually decorated, bed sheets

Deluxe Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Individually decorated, bed sheets

Deluxe Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Individually decorated, bed sheets

Deluxe Double Room

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Individually decorated, bed sheets

Deluxe Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Individually decorated, bed sheets

Deluxe Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Individually decorated, bed sheets

Deluxe Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Terrace/patio

Deluxe Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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Room

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Breakfast included
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Parking included
4.4 out of 5, Excellent, (41)
The price is CHF 41
for 1 night
includes taxes & fees
10 Jan - 11 Jan
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About this property

Hotel Buenavista Bacalar

Family-friendly hotel in Bacalar
Free use of bicycles, a garden and free Wi-Fi in public areas are available at this smoke-free hotel. Change of towels is available on request
Hotel Buenavista Bacalar offers 9 air-conditioned accommodations, with a ceiling fan. Rooms open to balconies. This individually decorated accommodation has separate dining areas and includes dining tables. Bathrooms include a shower and complimentary toiletries. In-room massages and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Buenavista Bacalar, you're just a quick walk from Lake Bacalar. Free WiFi in public areas is available.
  • Free Wi-Fi in some public areas
  • Services include babysitting
  • On-site recreation includes complimentary bicycles and a playground
  • 11.5 mi (18.5 km) from Chacchoben Ruins and 17.3 mi (27.8 km) from Laguna Bacalar Ecological Park
As a guest of Hotel Buenavista Bacalar, you'll find a garden and room service (during limited hours). WiFi is free in public spaces.

This 3.5-star Bacalar hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Couples/private dining
  • Private picnics

Things to do

  • Free bicycle rentals
  • Playground

Family friendly

  • Dining table
  • In-room babysitting
  • Playground
  • Separate in-room dining area

Conveniences

  • Guidebooks

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Dining table
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Fan
  • Individual decor
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

There is no front desk at this property

Pets

  • Pets and service animals are not allowed at Hotel Buenavista Bacalar

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Hotel Buenavista Bacalar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 93 reviews" "
Rating 8 - Good. 18 out of 93 reviews" "
Rating 6 - Okay. 15 out of 93 reviews" "
Rating 4 - Poor. 7 out of 93 reviews" "
Rating 2 - Terrible. 9 out of 93 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Horacio

Not what is advertised
The place location was misleading is not in Bacalar this is far from it. There was no water and the kitchen ran out of gas for breakfast. No help with the unbearable Moskito’s , really negative experience
Stayed 1 night in Jul 2024

6/10 Okay

Herculano Lopez

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2024

8/10 Good

KARLA, Las Vegas

Travelled with family and small children
Liked: Cleanliness, amenities
Hidden it was hard to find
Stayed 2 nights in May 2024

10/10 Excellent

manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and perfect to enjoy the nature of lake Bacalar
Stayed 2 nights in Mar 2024

4/10 Poor

Jessica

Liked: Staff & service

6/10 Okay

maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dans la jungle....
Hôtellerie dans la jungle accessible par petite route en terre et pierres. Gps impératif pour trouver car il n y a pas de panneaux de indiquant le nom des rues.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is into the woods which is charming, but the road to get there is scary. Go there with your 4x4.
Stayed 1 night in Aug 2023

6/10 Okay

Jose

Travelled with partner
Liked: Staff & service
The pool was not clean overpriced for what it is. Staff was Great!
Stayed 1 night in Jul 2023

8/10 Good

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful to be with nature, with excellent breakfast and nice scenery. To get to this place is a little bit off the grid, with unpaved roads to get there.
Stayed 1 night in May 2023

10/10 Excellent

michell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
like camping
this hotel is very nice if you want to do a Camping kind of trip, is a very relaxing getaway in the middle of nowhere, with a delicious breakfast, a camp fire at night and great yoga class in the morning. this was something I was looking for in my trip but not sure if it is for everyone.
Stayed 2 nights in Apr 2023

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is gorgeous, the staff very attentive and I had a great time. Rooms are beautiful and are well built to the point you won't even miss aircon it's super breezy with nets for mosquitos and spacious. Internet was working better than many places I did stay in Bacalar, fast and working in the room.
Stayed 5 nights in Mar 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place
Stayed 2 nights in Mar 2023

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing base in the jungle
I’m really glad we made a trip down to Bacalar lagoon and Buenavista during our 2 week trip to Mexico. It was great to be somewhere less touristy and developed than Tulum up the coast. The hotel is pretty remote, we had to get the bus to Bacalar and then a taxi. A car would have been better. Buenavista itself is a sleepy, authentic village. Don’t expect loads of eating options, you’re very limited but there are a couple of very local places (in houses) where you can eat. The food at the hotel is pretty bland but fine. The lagoon is beautiful and there’s easy access to it from the hotel. Rooftop yoga in the morning overlooking the jungle was a really nice added benefit. The rooms are rustic, and the bathrooms basic, and the area has a lot of mosquitoes. Overall a great place to spend a couple of days doing nothing, relaxing, reading, swimming.
Stayed 2 nights in Feb 2023

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, un poco complicado para entrar pero el hotel excelente

10/10 Excellent

Naga Raju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCEPTIONAL
Stayed 1 night in Nov 2022

8/10 Good

Santino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading some negative reviews I still took the chance on this property and was so glad I did. It was exactly what the Doctor ordered: Quiet, serene, eco-friendly and the swim in lagoon was awesome followed by a nice dinner and a relaxing night. The staff including the Manager were Great. Caveat: This property is in Buena Vista which is in the state of Bacalar; but is not in Bacalar. It is almost 20 miles away from actual Bacalar, Bacalar.
Stayed 1 night in Oct 2022

4/10 Poor

Alma

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not in Bacalar town, is 20 min away, in the middle of no where, there is no restaurants, or anything around, the food in the hotel restaurant is expensive and is very very bad, the property is nice but so many mosquitos you cant be out side! The taxy from Bacalar to this hotel cost 300 pesos every time! So is inconvenient place, plus no air conditioner, the mosquitos at night will eat you! The staff is the only good thing! And the lagoon is 7 min walking, but the Lagoon in Bacalar is prettier.
Stayed 1 night in Oct 2022

2/10 Terrible

Jose

Stayed 2 nights in Apr 2022

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem with a relaxing environment. Excellent customer service and outstanding breakfast (international cook). We were delighted to participate in a free yoga class and have access to the club house where we kayaked the lagoon. All for free or part of the amenities. It is worth every penny.
Stayed 1 night in Mar 2022

10/10 Excellent

Ramiro

Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Fred

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS PLACE. YOU WILL BE SORRY IF YOU DO! This property is a total rip off. Do not stay here you will be disappointed. NO WATER ON PROPERTY, NO AIR CONDITIONING, NO TELEVISION, IN MIDDLE OF NO WHERE, STAY AWAY, CON ARTISTS.....I went there for 10 minutes and after getting lost because the directions were off the grid. It is not even in Bacalar. The management and owner are complete false advertisers. It is not on the water, Property has no luxuries, it is 30 minutes from Bacalar and is very hard to find. They stole my money as I was there for 10 minutes and they refused to give me my money back. STAY AWAY FROM THIS PLACE! IT IS A RIP OFF AND THEY ARE RUTHLESS ABOUT IT!
Stayed 3 nights in Dec 2021

2/10 Terrible

LUIS JAIME

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property is a lie . It’s not in bacalar it is in Buenavista . It’s a away from all the fine restaurants and fun activity from bacalar. Transportation is a huge issue and we’re charged to go back in forth $ 15 each trip . I don’t recommend no one to come here if it’s your first time here . It’s a waist and time consuming
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Quiet hotel in a small village
Quiet little hotel near the lagoon witch does not have access to the actual lagoon. Keep in mind that none of the staff speak a word english, because of that you never knew what you will get for breakfast, what they want to say and so on..
Stayed 4 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2021