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BENS L'Hotel Palermo

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BENS L'Hotel Palermo

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Superior Room, 2 Single Beds | Premium bedding, down duvets, pillow-top beds, in-room safe
View from property
Property grounds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Thames 1562, Buenos Aires, Capital Federal, 1414
  • Palermo Soho
    1 min walk
  • Serrano Square
    2 min walk
  • Distrito Arcos
    12 min walk
  • Buenos Aires (AEP-Aeroparque Jorge Newbery)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Garden View

Suite, Garden View | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

BENS L'Hotel Palermo

Hotel with free breakfast, steps from Serrano Square
This smoke-free hotel features an outdoor pool, coffee/tea in a common area and 24-hour room service. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a seasonal outdoor pool, concierge services and dry cleaning.
BENS L'Hotel Palermo offers 23 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of BENS L'Hotel Palermo's great location. During your stay, you're just a quick walk from Palermo Soho. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the location
  • Steps from Serrano Square and 12 minutes on foot from Distrito Arcos
  • Airport, shopping centre and casino shuttle service available for a fee
Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. An outdoor pool, a library, and a terrace are also featured at the business-friendly BENS L'Hotel Palermo. The hotel can provide concierge services and wedding services.

This 3.5-star Buenos Aires hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
24-hour room service is available.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BENS L'Hotel Palermo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 20 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
BENS L'Hotel Palermo offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in October and close in April.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

L'Hotel Hotel Palermo
L'Hotel Palermo
L'Hotel Palermo Hotel
L'Hotel Palermo
BENS L'Hotel Palermo Hotel
BENS L'Hotel Palermo Buenos Aires
BENS L'Hotel Palermo Hotel Buenos Aires

BENS L'Hotel Palermo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 328 out of 522 reviews" "
Rating 8 - Good. 137 out of 522 reviews" "
Rating 6 - Okay. 41 out of 522 reviews" "
Rating 4 - Poor. 10 out of 522 reviews" "
Rating 2 - Terrible. 6 out of 522 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay here. Jose was so kind and helpful. It was the most charming place we've ever stayed. After coming off the busy streets it was a beautiful oasis. The location is excellent - near many delicious restaurants.
Stayed 3 nights in Aug 2024

8/10 Good

Ian Jepsen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Very well located. I recommend it
Stayed 5 nights in Jul 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Staff was very friendly and helpful. Nice breakfast.
Stayed 4 nights in Jun 2024

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you want to stay in Palermo. Close to restaurants and cafes. Nice outside space
Stayed 1 night in May 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located Hotel at a good price. Lovely outside space. Staff were happy to help. Breakfast was ok. Rooms were adequate but probably could do with a refurbish soon. I would definitely stay again.
Stayed 4 nights in May 2024

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! They prepared everything we needed for a business stay.
Stayed 1 night in May 2024

6/10 Okay

Martha

Liked: Staff & service
Decent place to stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical holiday!
Post cruise visit to Buenos Aires during the Easter holiday. Quiet neighborhood, very walkable! The weekend street fairs are lots of fun. Lots and lots of restaurants all over. After taking the hop on hop off bus, we knew that Polermo was the right neighborhood for us, and BEN'S made it more perfect! The people running the front desk had all the answers to all of our questions. They also had suggestions for us. ****Note - there are no ATM'S in Buenos Aires. Bring cash and go to a Western Union to exchange for Argentinean pesos!
Stayed 3 nights in Mar 2024

10/10 Excellent

Simon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is lovely, it looks like have traveled to the countryside once you enter the doors and the staff is super friendly
Stayed 4 nights in Mar 2024

10/10 Excellent

Greg

Stayed 1 night in Mar 2024

10/10 Excellent

Hellois

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very charming and friendly hotel, tranquil and right in heart of Palermo. They also include a lovely breakfast service. Highly recommend
Stayed 2 nights in Mar 2024

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff that was helpful and accommodating. The location was convenient to everything. I would definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with a very accommodating staff. They arranged pick up from the airport and to the cruise port, and let us keep our luggage there while we walked around waiting for our room to be ready. Clean and comfortable room. Very nice and safe location, with a variety of restaurants and stores. Great breakfast. On the morning we left very early for an excursion, the manager met us at our room and had coffee made and a few cookies ready since it was too early for the breakfast buffet. Would highly recommend.
Stayed 2 nights in Feb 2024

10/10 Excellent

Suzanne

Garden oasis in lovely Palermo
The location of this charming little hotel is perfect for walking. Although our room was basic, it was exactly as advertised. The gardens and breakfast area were beautiful. The staff were so very, very helpful with both pre arrival communication and assistance when we arrived. I highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, room comfort
Lovely location
The staff was very professional and responsive. The location is perfect with many places to walk safely. My room was clean but basic. The grounds were lovely. I would stay there again.
Stayed 2 nights in Feb 2024

8/10 Good

Perla, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Jorge, Miami

Business traveller
Liked: Cleanliness, staff & service
Excellent little hotel; quiet, clean and excellent service from the staff
Stayed 5 nights in Jan 2024

10/10 Excellent

Katrina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenos Aires gem
Lovely hotel tucked into a courtyard in the wonderful Palermo neighborhood of Buenos Aires. Helpful, friendly staff and included breakfast plus lovely outdoor area to sit in. Highly recommend.
Stayed 5 nights in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B!
Great property! The garden is beautiful! The property is older, so be prepared for that, but the service and garden are amazing! The breakfast is great, the rooms are super clean and comfy- definitely would stay here again!
Stayed 4 nights in Jan 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff are so friendly and able to help me in getting around the city and going out to places like restaurants and shopping.
Stayed 7 nights in Jan 2024

10/10 Excellent

Ronald, fort collins

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Jan 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great. The staff was top notch! I was breaking my trip into two parts, going to Bariloche, then returning to another BENS hotel in Recoleta. Without me even asking, they offered to have my heavy bags sent ahead and stored in Recoleta while I was in Bariloche. The hotel is beautiful and extremely quiet, but still in the middle of a very happening neighborhood. I would definitely stay there again.
Stayed 3 nights in Jan 2024