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Best Western on the Avenue

2.5 star property

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March 2025

Photo gallery for Best Western on the Avenue

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Lobby
Standard Room, 2 Queen Beds, Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom sink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Gym
  • Parking included
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
510 Delaware Avenue, Buffalo, NY, 14202
  • Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site
    ‪5 min walk‬
  • University at Buffalo - Downtown Campus
    ‪8 min walk‬
  • Roswell Park Cancer Institute
    ‪10 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Smoking

Standard Room, 2 Queen Beds, Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham Garden Buffalo Downtown

Breakfast included
Free WiFi
Air conditioning
Gym
4.5 out of 5, Wonderful, (1314)
The price is CHF 136
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Wyndham Garden Buffalo Downtown

About this property

Best Western on the Avenue

Hotel with free breakfast, a quick walk to Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a fridge in a common area and a business centre are on-site. Housekeeping is available on request.
Best Western on the Avenue offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western on the Avenue. During your stay, you're just a quick walk from Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Kleinhans Music Hall
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at Best Western on the Avenue. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Buffalo hotel.

Guests are served a free full breakfast daily from 7 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 7.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Best Western on the Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1005 reviews" "
Rating 8 - Good. 294 out of 1005 reviews" "
Rating 6 - Okay. 89 out of 1005 reviews" "
Rating 4 - Poor. 39 out of 1005 reviews" "
Rating 2 - Terrible. 42 out of 1005 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jay, Shaker Heights

Business traveller
Liked: Cleanliness, staff & service, amenities
Could use some upgrades and some easy cosmetic work, such as repainting the peeling paint in the closet.
Stayed 1 night in Oct 2024

10/10 Excellent

GREGORY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for Bill's game. Easy to get to hotel. Easy trip to stadium. Clean and comfortable. Families note there is door for toilet and shower area only which is tight to change in if privacy required.
Stayed 1 night in Oct 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is as conveniently located. The staff was great! The pillows were too big and uncomfortable. The rest was great!
Stayed 1 night in Oct 2024

10/10 Excellent

shawn, kodiak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, easy access to medical school and Gabriels Gate, faughter loved the bird in the lobby
Stayed 1 night in Oct 2024

10/10 Excellent

Yvonda

Stayed 1 night in Sep 2024

10/10 Excellent

Brennan

Stayed 1 night in Sep 2024

6/10 Okay

Maria

Stayed 2 nights in Oct 2024

4/10 Poor

Renee

Business traveller
Not comfortable
The lighting in my room was very dim and made my room gloomy. My bed was also uncomfortable.
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My GPS had me in the neighborhood but the direction I came from there was a tree that partially blocked my view. I'm sure the people behind weren't happy when I suddenly went left to turn into the parking lot. A problem with the TV. It worked but it took some time for me to figure it out. How to bring up the menu but not initially realizing you can't select the channel you want by scrolling thru the menu. You need to enter the channel number when you see what channel you want. Also, the channel listing in the guide book provided did not match what came up on the TV.
Stayed 1 night in Oct 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted accommodations close to Mother's restaurant. Would stay again when in town.
Stayed 1 night in Oct 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
I was so relieved that we could stay in a clean and safe place that made sure we were ok.
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Business traveller
Liked: Staff & service
Disliked: Cleanliness
location good
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Smoke alarm went off while taking a shower, otherwise absolutely amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
They have a parrot in the lobby!! Very friendly staff. Would recommend to anyone.
Stayed 1 night in Sep 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend to anyone
Stayed 1 night in Sep 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Loved the walk in shower! Easy check in, friendly staff, clean hotel. Was an easy quick walk to Anchor Bar. Would stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Devon

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was nice. Bathrooms were weird. Shower didn’t have a door or fan so the smoke alarm kept going off while showering. Overall nice hotel. Front desk staff was amazing!
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location. Good value. The room and hotel was a bit musty. They may have had a humidity issue or water leak. The front desk staff was great. The gentleman at breakfast was great as well (Troy). He asked about our stay, we spoke of many things and here recommended an oyster house in Toronto. We went. Great place.
Stayed 1 night in Sep 2024

10/10 Excellent

Rose Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved all the large, historic homes along Delaware Avenue. The hotel was close to restaurants and tourist sights. We enjoyed seeing the African grey parrot each day and trying to get her to talk to us. All the staff were friendly and helpful. Actually, Buffalo is a wonderful city - perfect size, no significant traffic, amazing art museum, philharmonic, & near Niagara Falls.
Stayed 4 nights in Sep 2024

8/10 Good

Diana

Travelled with family
Liked: Amenities, property conditions & facilities
Ot was a nice place to stay .clean. free breakfast nice set up.
Stayed 1 night in Sep 2024

6/10 Okay

Bonita

Travelled with family
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I think our stay would have been okay except for one big problem. The front desk gave a group of 3 or 4 people the key to our room when we were out to dinner. These people went into our room and rummaged around apparently looking for money and valuables. Fortunately we left none in the room. They moved things around the room and messed with things in our suitcases. They even took some off our things and weirdly put them in the shower. The front desk ran the video from outside my room and we could see the people going into our room. The front desk guy remembered giving them the key. These people were actually put in another room. We don't think anything was actually stolen, but the violation of our room left us unsettled and anxious staying there. The front desk guy refused to come into our room and look at what was done to our room. We didn't get an apology or any offer of compensation. We paid good money for a place we couldn't trust, feel safe or enjoy.
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we interacted with were super friendly and made our stay comfortable! Best part of this hotel was definitely the delicious breakfast and the company of their pet bird, Simba😁
Stayed 1 night in Sep 2024