Best Western Galleria Inn & Suites

2.5 star property

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Photo gallery for Best Western Galleria Inn & Suites

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Lobby
Seasonal outdoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
601 Dingens St, Buffalo, NY, 14206
  • Walden Galleria Mall
    ‪6 min drive‬
  • KeyBank Center
    ‪7 min drive‬
  • Buffalo Niagara Convention Center
    ‪7 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪13 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Galleria Inn & Suites

Hotel in Buffalo with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western Galleria Inn & Suites offers 109 air-conditioned accommodations with free newspapers and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Galleria Inn & Suites. During your stay, you'll be close to Walden Galleria Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • 14 minutes by car from University At Buffalo - North Campus and 6 minutes from Walden Galleria Mall
Best Western Galleria Inn & Suites offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Galleria Inn & Suites also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Buffalo hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 9 PM

Property is also known as

Best Western Galleria
Best Western Galleria Inn
Best Western Plus Galleria
Best Western Plus Galleria Cheektowaga
Best Western Plus Galleria Inn
Best Western Plus Galleria Inn Cheektowaga
Best Western Plus Galleria Hotel Cheektowaga
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Inn Suites
Best Galleria & Suites Buffalo
Best Western Galleria Inn Suites
Best Western Plus Galleria Inn Suites
Best Western Galleria Inn & Suites Hotel
Best Western Galleria Inn & Suites Buffalo
Best Western Galleria Inn & Suites Hotel Buffalo

Best Western Galleria Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 248 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 192 out of 1002 reviews
Rating 4 - Poor. 144 out of 1002 reviews
Rating 2 - Terrible. 176 out of 1002 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Nov 2024

2/10 Terrible

Geydy

Disliked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Benjamin, Sherbrooke

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The temperature in the corridor were very low when we returned around 11.30pm and when we woke up at 7am. It was not confortable at all to walk around, we needed a jacket...
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, clean and friendly.
There was a football game the day we checked in so they were pretty busy. Check in only took a few minutes. Rooms were easy to find. I felt that everyrhing was pretty clean. We had fresh towels delivered a little after checking in, i think they just got a little behind, but we didn't mind. Everyone working seemed polite and helpful. Breakfast was decent. It was a quiet stay and slept pretty good. We will consider staying here again on our next trip.
Stayed 1 night in Dec 2024

6/10 Okay

William

Liked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

rocky

Travelled with partner
Liked: Cleanliness, staff & service
Bar fridge door would not open all way door hits carpet, room was cold probably due to the hallway being a cold zone and the couch was very uncomfortable.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was absolutely gross…. The hotel didn’t seem to have any heat- walking to our room was beyond cold- get to the room and there is a space heater going! Couldn’t sleep bc I was scared it was gonna start a fire. Very outdated- and the parking lot didn’t even seem to be plowed out of the snow that fell in the night…
Stayed 1 night in Dec 2024

8/10 Good

Carmine

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Property conditions & facilities
Check in was quick and easy, room was clean and comfortable, with firm new mattresses. Would absolutely book to stay here again next time I’m in the Buffalo area.
Stayed 1 night in Nov 2024

8/10 Good

Stacey

Stayed 3 nights in Nov 2024

10/10 Excellent

Jeri, Maple

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Nov 2024

4/10 Poor

Debra

Stayed 2 nights in Nov 2024

4/10 Poor

Theresa

Stayed 1 night in Nov 2024

6/10 Okay

ALEX

Travelled with partner
Liked: Staff & service
No comment
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Stayed 1 night in Nov 2024

6/10 Okay

Mika

Stayed 2 nights in May 2024

8/10 Good

Ananda

Liked: Cleanliness, staff & service, room comfort
Guy working the front desk was excellent. Hotel room was quiet which was nice. The only complaint I would have is the room smelled a bit musty. Needs some freshening up. Breakfast was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cherelle

Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Travelled with family
When we walked in, the thermostat was set on 89 degrees and the room would not cool down. When we tried the ac, it never kicked on. We tried to call the front desk with our room phone, and it was buzzing the whole time and wouldn’t ring so we had to walk down to let them know about it. They were completely full and could not switch us rooms which we understood. But we had to leave our room door open for 2 hours just to get air and cool it down from 89. Microwave clock/ timer was broken as well.
Stayed 1 night in Nov 2024

8/10 Good

JoAnn, BROOKHAVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a Buffalo Bills game. #gobills Room was clean, staff helpful, friendly. Approximately $30 Uber to Stadium. 4 minute wait. Worked perfectly for what we needed it for. Will stay again. Thank you!
Stayed 1 night in Nov 2024

2/10 Terrible

Katie

By fa
Stayed 1 night in Nov 2024

8/10 Good

Sally

Stayed 1 night in Oct 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained,clean, good part of town
Stayed 2 nights in Nov 2024

2/10 Terrible

Franca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have travelled a lot and have never felt unsafe. It was unsafe and dirty with peeling paint from the ceiling in the washroom the doors from the parking lots did not lock. I had to scramble to find another place to stay. I await a full refund and refused to stay there under these conditions.
Stayed 2 nights in Nov 2024