Candlewood Suites Buffalo - Amherst, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Buffalo - Amherst, an IHG Hotel

Pillow-top beds, desk, laptop workspace, iron/ironing board
Pillow-top beds, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Kitchen
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
20 Flint Road, Buffalo, NY, 14226
  • University At Buffalo - North Campus
    12 min walk
  • bb.q Chicken
    4 min walk
  • University Station
    10 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    19 min drive

Room options

Suite, 1 Bedroom

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communication, Mobility Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Communication, Mobility Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Buffalo - Amherst, an IHG Hotel

Suburban hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a fitness centre, a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
Candlewood Suites Buffalo - Amherst, an IHG Hotel offers 76 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Buffalo - Amherst, an IHG Hotel. During your stay, you'll be within walking distance of University At Buffalo - North Campus. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from University At Buffalo - North Campus and 10 minutes from Walden Galleria Mall
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, barbecue grills, and laundry facilities are also featured at the business-friendly Candlewood Suites Buffalo - Amherst, an IHG Hotel. Free self parking is available.

This Buffalo hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay (maximum USD 75 per stay)
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Candlewood Suites Buffalo - Amherst, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Buffalo
Candlewood Suites Buffalo
Candlewood Suites Buffalo Amherst
Candlewood Suites Buffalo Hotel
Candlewood Suites Buffalo Hotel Amherst
Candlewood Suites Buffalo Amherst Hotel

Candlewood Suites Buffalo - Amherst, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 423 out of 776 reviews" "
Rating 8 - Good. 248 out of 776 reviews" "
Rating 6 - Okay. 57 out of 776 reviews" "
Rating 4 - Poor. 28 out of 776 reviews" "
Rating 2 - Terrible. 20 out of 776 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Avinash

Stayed 1 night in Aug 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly comfortable overnight stay
This was just a quick overnight stop over on our way to Canada but we enjoyed how comfortable and roomy everything was. We had a full size refrigerator in our room, a desk with two comfortable chairs and even a toaster. We slept so well. Everything was perfect!
Stayed 1 night in Sep 2024

6/10 Okay

Lina

Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2024

8/10 Good

Nevatha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jhoana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

PATRICIA, White Plains

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably wouldn't stay here again
Our room had a funny smell. There were dog toys around the room (under the pull out couch and chair). We had to wait until the evening to get sheets for the pull out and then make it ourselves (not really a big deal but they wouldn't give us extra pillows for the bed). The bedroom sheets had what looked like dog hair on them. The beds (main and pull out) were pretty uncomfortable. It's a basic hotel. It was a decent price.
Stayed 1 night in Sep 2024

10/10 Excellent

Cathy

Stayed 1 night in Sep 2024

6/10 Okay

Jeff

Stayed 1 night in Sep 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved how quiet and easy check in/out was. Room was spacious for us and was lovely all around.
Stayed 1 night in Sep 2024

10/10 Excellent

Sumpath

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment
Stayed 1 night in Sep 2024

10/10 Excellent

Eva

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Red Roof Inn with people sitting in the parking lot makes me uncomfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Business traveller, Travelled with partner
Liked: Property conditions & facilities
No problems!
Stayed 2 nights in Aug 2024

10/10 Excellent

Peggy-Sue

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was easy, staff were very pleasant. Bed was comfortable, close to the outlets. Would definitely stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Very clean and super fast check in
Stayed 1 night in Aug 2024

8/10 Good

Chakrit

Travelled with family and small children
Liked: Staff & service, amenities
Good price, good in room amenities like kitchen and great staffs. However, can improve on the cleanliness and in my case, the dishes and utensils provided in the room were not clean. It could be that previous guests put them in the broken dishwasher and the housekeeper might have thought they were clean before putting them back in cupboard.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Vanessa

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Horrible experience 👎👎
I checked in, and I was given an accessible room when I did not book that kind of room. My reservation was made 3 wks in advance. For starters, the TV wasn't working. So I called the front desk, and the attendant says he's coming to check. He comes in, and it doesn't work. He says he is going to get another remote. He comes back with two remotes and nothing. I asked him why I was given an accessible room when I did not book that kind of room. He says they have nothing else available, but mind you, I made a reservation 3 wks ahead. I did not say anything, and he kept trying to fix the TV. When I looked, there was a bug on the bed, and I told him. He brushed it off and told me I would switch rooms. So I packed all my stuff, and he gave me another room on the 4th fl. I get there; everything seems to be okay. When I jumped in the shower, the body wash bottle was empty. Horrible, horrible experience. 
Stayed 1 night in Aug 2024

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice. Good rooms. Location is convenient as needed to stay near UB.
Stayed 2 nights in May 2024

10/10 Excellent

PATRICIA, White Plains

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. The room Had all the amenities needed for the stay.the room had a kitchen with all the supplies including a refrigerator. Amazing
Stayed 1 night in Aug 2024

6/10 Okay

shaquana

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It appeared clean I noticed after I slept on the bedding there were stains on it on the side I didnt sleep on. Specks of hair were in bathroom. Other than it was safe. Also be careful I got a ticket in their parking lot.
Stayed 1 night in Aug 2024

4/10 Poor

Jamie

Travelled with family
Disliked: Property conditions & facilities
The bathroom needs updating. It was not cleaned properly. Dirt in corners on the floor. Would not stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Edward

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Tafaya

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Did not like that the stove top barely worked. Coming in front desk staff was a little rude and off putting. Would stay again without kids.
Stayed 1 night in Aug 2024