Comfort Inn And Suites Hamburg

2.5 star property

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Photo gallery for Comfort Inn And Suites Hamburg

In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Lobby
Indoor pool
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
3615 Commerce Pl, Hamburg, NY, 14075
  • Hilbert College
    ‪5 min drive‬
  • Hamburg Fairgrounds
    ‪6 min drive‬
  • Hamburg Gaming at the Fairgrounds
    ‪6 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪25 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Comfort Inn And Suites Hamburg

Hotel in Hamburg with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and gift shops/newsstands.
Comfort Inn And Suites Hamburg offers 61 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn And Suites Hamburg. During your stay, you'll be within walking distance of South Shore Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Lake Erie and 8 minutes from Highmark Stadium
  • Pets welcome for a fee
Comfort Inn And Suites Hamburg offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn And Suites Hamburg. Free self parking is available.
Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per week
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Comfort Inn And Suites Hamburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 376 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 91 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Judith A

Travelled with family
Liked: Cleanliness, staff & service
Staff very friendly. Hotel very clean but in need of some updating - especially our bathroom - lighting very dim, no plugs in either sink or shower drain. Free breakfast was adequate. Overall, great location, great price, fine for one night, but in need of some TLC
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk at check in was the absolute best! She was very friendly and helpful with details about where we were going the next day! She’s the type of person you want as a friend.
Stayed 1 night in Nov 2024

10/10 Excellent

John A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Jeremy

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Room door didn't lock for the first night. Staff were able to fix. Tub faucet dripped continuously so we had to wrap a towel around it or you would hear it when trying to sleep. Phone in the room didn't work. Staff were great!
Stayed 2 nights in Nov 2024

6/10 Okay

Nicholas

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Breakfast was nice. The full beds seemed small but were comfortable. The bathroom was gross by the shower. Obvious water leak caused the wallpaper to pull away from the wall and warp. It was fine for a one night stay.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The toilet were not clean
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice stay
the desk staff was very polite and there to answer any questions, the room was clean and comfortable. the coffee was very good, and the breakfast was hot and good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ron

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice clean safe place
Stayed 1 night in Oct 2024

8/10 Good

Christa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got what we paid for
Stayed 1 night in Oct 2024

6/10 Okay

Wendy

Travelled with partner
This hotel needs updating. The toilet is too low, lighting in bathroom is horrible. The internet was useless going in and out the whole time including in the middle of the night when I woke up. We will not be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy. No blackout curtains. Decent, clean room though.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
There was a distinct smell when you walked in, not sure if they had just had the carpets shampooed but it was a strong odor. Our room (119) was adequate, the window opened and we discovered the next morning that it was not even locked, I feel that is something that should have been checked and locked when the room was cleaned. Our TV remote also didn't have a back cover on the batteries. Not a big thing, but wierd right?? The lady on the front desk that checked us in was excellent and friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

GAY, Bath

Liked: Cleanliness, staff & service, property conditions & facilities
Staff did a great job accommodating my late arrival which was separate from the rest of my party.
Stayed 1 night in Oct 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service
The hotel was close convenient to my son’s college
Stayed 1 night in Oct 2024

4/10 Poor

Mary Anne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Gary

Disliked: Staff & service, property conditions & facilities
Th
Stayed 2 nights in Oct 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and easy to get to
Stayed 1 night in Oct 2024

2/10 Terrible

Timothy

We had booked our room weeks in advance just to get a call the morning we were going to be checking in saying their room with the big soaking jet tub the jets stopped working last night. We could get that room with the non working jets for the price of a king or we could get a king suite. So we went with the non working jet tub for the king suite price. But however when we get to the hotel few hours after the call we get checked in an get given our keys get up to the second floor thinking it odd there would be a jet tub on the second floor but continued on just to find out they had given us the king suite even after of conversation few hours beforehand. Go down to the desk explain the entire situation just to sit in the entryway for an hour waiting on the owner to come down from upstairs to just issue us our refund in which we are waiting on you to submit to us now.
Stayed 2 nights in Oct 2024

8/10 Good

Willard

Travelled with family
Liked: Property conditions & facilities
No good walking areas
Stayed 1 night in Oct 2024