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DoubleTree by Hilton Hotel Buffalo - Amherst

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel Buffalo - Amherst

Exterior
Lobby
Coffee/tea maker
Premium bedding, desk, blackout curtains, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Pet-friendly
  • Room service

Explore the area

Map
10 Flint Rd, Buffalo, NY, 14226
  • University At Buffalo - North Campus
    ‪8 min walk‬
  • Northtown Center at Amherst
    ‪14 min walk‬
  • University At Buffalo Center for the Arts
    ‪2 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(25 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Kitchenette

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(30 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Hotel Buffalo - Amherst

Suburban hotel with free local area shuttle and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton Hotel Buffalo - Amherst offers 187 accommodations with MP3 docking stations and free newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Buffalo - Amherst. During your stay, you're just a quick walk from University At Buffalo - North Campus. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from University At Buffalo - North Campus and 10 minutes from Walden Galleria Mall
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Hotel Buffalo - Amherst offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Buffalo - Amherst. Free self parking is available.

This Buffalo hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Cappuccinos Sidewalk Cafe – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 8 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cappuccinos Sidewalk Cafe

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday and Saturday:
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Weight limit: 50 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8 to 15 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Amherst Buffalo
Buffalo Amherst
DoubleTree Amherst
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Hilton Amherst
Hilton DoubleTree Amherst
Hilton DoubleTree Buffalo
Amherst Hotel Indigo
Hotel Indigo Amherst
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DoubleTree by Hilton Hotel Buffalo Amherst
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel
DoubleTree by Hilton Hotel Buffalo - Amherst Buffalo
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel Buffalo

DoubleTree by Hilton Hotel Buffalo - Amherst Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 436 out of 1003 reviews" "
Rating 8 - Good. 260 out of 1003 reviews" "
Rating 6 - Okay. 158 out of 1003 reviews" "
Rating 4 - Poor. 90 out of 1003 reviews" "
Rating 2 - Terrible. 59 out of 1003 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thatcher

Stayed 3 nights in Sep 2024

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and dated hotel and not up to double tree standards , would not stay or recommend it to anyone . Room are musty and bathroom are in serious need of updating
Stayed 2 nights in Oct 2024

6/10 Okay

Allan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the kitchen staff is rude
Stayed 2 nights in Oct 2024

8/10 Good

Maria Lorena, FALL RIVER

Business traveller
Liked: Cleanliness, staff & service, amenities
Wallpaper needs to be looked at in room. It’s coming down.
Stayed 1 night in Oct 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful at check in
Stayed 1 night in Oct 2024

8/10 Good

Yunya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very spacious room
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying will never come again
This is the second time I have stayed at this hotel- 3 years apart. This second trip was so bad I will not be staying again. Hotel was dirty and there was a strange smell throughout the halls (like the cleaning supplies were dirty or mixed where they shouldn’t have been). Additionally upon leaving heard some staff speaking in the lobby area amongst each other speaking hatefully and with racist statements. Disgusting and disgraceful.
Stayed 2 nights in Oct 2024

4/10 Poor

Md

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

md

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I will not go this property again because coffee maker machine was horrible. Room cleaner never clean this machine. I saw that fungus on it. Inside machine lot of fungus. Room size was small. Toilet was small. Hotel prize was expensive. It shows that 4 ( four) star. But actually it will be 2 (two) star. According to the room prize there was no morning breakfast. Please don’t try to go this hotel. Try to go Marriot hotel. Cheaper then the double tree by Hilton hotel.
Stayed 2 nights in Sep 2024

2/10 Terrible

Keith

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel would probably fine but the manager had absolutely zero intentions on n helping my two sons and one other friend with the ability to attach a cord to the battery charger on our boats for a tournament in Lake Erie. We had booked for 4 nights. There were multiple outdoor outlets in a secluded part of the parking lot away from any other vehicles or personal and still would not let us use them. When I asked her why, all I got for a reply was’ “I just can’t”. So we went to the Marriott next day and was completely taken care of. Will never book with Hilton again
Stayed 5 nights in Sep 2024

6/10 Okay

Frank

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Could have been better
Stayed 4 nights in Sep 2024

10/10 Excellent

Krysten

Stayed 1 night in Sep 2024

10/10 Excellent

Nasibo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Tumara

Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Annette

Stayed 1 night in Aug 2024

10/10 Excellent

Parag

Stayed 2 nights in Aug 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Bathrooms were small. Good location. Baked cookies were awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Nice Crib to relax.
Stayed 1 night in Sep 2024

10/10 Excellent

Suyen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Aug 2024

4/10 Poor

Vilma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Kazi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and nice Dining liked the most.
Stayed 1 night in Aug 2024

6/10 Okay

Laquisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. No serious issues. Minor upgrade with furniture in room but this caused no issues. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Hang

Stayed 1 night in Aug 2024