Best Western Buffalo Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Buffalo Inn & Suites

Lobby
Individually furnished, desk, laptop workspace, free WiFi
Exterior
Reception
Suite, 2 Queen Beds, Accessible, Bathtub | Living area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
50 Freeman Rd, Buffalo, NY, 14221-7204
  • Patriots and Heroes Park
    7 min walk
  • Eastern Hills Mall
    4 min drive
  • Samuel’s Grande Manor
    4 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    14 min drive

Room options

Suite, 2 Queen Beds, Accessible, Bathtub

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Buffalo Inn & Suites

Hotel with free parking, in the vicinity of Walden Galleria Mall
Along with coffee/tea in a common area, this smoke-free hotel has a microwave in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, multilingual staff and a vending machine are on-site.
Best Western Buffalo Inn & Suites offers 71 accommodations with a hairdryer and fans. This individually furnished accommodation includes desks and desk chairs. This Buffalo hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The breakfast at Best Western Buffalo Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Patriots and Heroes Park. Features include free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Full breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from Walden Galleria Mall and 11 minutes from University At Buffalo - North Campus
Best Western Buffalo Inn & Suites offers its guests a vending machine, multilingual staff, and coffee/tea in common area. WiFi is free in public spaces. Best Western Buffalo Inn & Suites also features a television in common area, a lift, and a microwave in a common area. Free self parking is available.

This Buffalo hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lift (112 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival.

Property is also known as

Best Buffalo & Suites Buffalo
Best Western Buffalo Inn Suites
Eva Hotel BW Signature Collection
Best Western Buffalo Inn & Suites Hotel
Best Western Buffalo Inn & Suites Buffalo
Best Western Buffalo Inn & Suites Hotel Buffalo
Eva Hotel Buffalo Airport BW Signature Collection

Best Western Buffalo Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 277 out of 446 reviews" "
Rating 8 - Good. 107 out of 446 reviews" "
Rating 6 - Okay. 35 out of 446 reviews" "
Rating 4 - Poor. 11 out of 446 reviews" "
Rating 2 - Terrible. 16 out of 446 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

VIKAS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent in this hotel. Room was spacious and super clean. Its a great choice if traveling with family.
Stayed 1 night in Aug 2024

6/10 Okay

Min

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful during my stay and places are close to the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BW Buffalo area
Staff was very friendly. Clean rooms. Decent breakfast, plenty of food from beginning to end.
Stayed 1 night in Aug 2024

2/10 Terrible

Brian, Wichita Falls

Disliked: Cleanliness, amenities, property conditions & facilities
Room was like a small cell. It was hard breathing inside the room. Probably they gave a their worst room since I reserved it through Expedia( third party).
Stayed 1 night in Aug 2024

10/10 Excellent

HSIANGNING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

8/10 Good

Maria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The carpet in the hallways could do a bit of wash. Room could have had a complete check (found some paper on floor) not sure if new linen was used as found piece of hair in the bed sheet which was white.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Staff was nice and helpful. Room was incredibly small and even though I set the AC at 61, it was very warm all night.
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nichole

Business traveller
Bad customer service
The room was fine but the receptionist was very rude. I asked her for a towel and washcloth and I quess I was not supposed to ask.
Stayed 1 night in Aug 2024

8/10 Good

Sven, Etobicoke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to airport and had quite a few restaurants nearby. Easy I90 access
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just a quick one night stay to drop my daughter at school so I wasn’t in the hotel very long. But it was fine.
Stayed 1 night in Aug 2024

10/10 Excellent

Anil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
It was good rooms were clean and bathroom too. Breakfast was very good
Stayed 1 night in Aug 2024

6/10 Okay

Joseph, Niskayuna

Travelled with partner
Disliked: Staff & service, amenities
The room appeared recently renovated. It was small but adequate for sleeping. The bedroom was clean and comfortable. The bathroom was clean for the most part. The shower could have been maintained better as there was soap scum and grime in the bottom corners. It was like it was wiped down but infrequently thoroughly scrubbed. The worst (and most telling) part of the experience was the breakfast. Seating was limited. Trash cans in the view of hotel staff were overflowing. (It was amazing to me how the front desk people could ignore the over stuffed can and watch as patrons tried to put more and more in.) Food items were not maintained in proper supply and coffee cups ran out. As the breakfast service area was so congested, and with no seats available, I never did eat a complete breakfast. I only did grab and go upon leaving for the day.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Breakfast was good and room was clean. Mattress was comfy. Would definitely stay here again
Stayed 3 nights in Aug 2024

8/10 Good

Allison

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good breakfast, great stay
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ehsan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was great and staff was great
Stayed 1 night in Aug 2024

8/10 Good

Annemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and I love the rain shower head.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose Luis

Stayed 1 night in Aug 2024

8/10 Good

Jacqueline W

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility: had to pay $27 additional to get a handicapped accessible room. No shower seat. Exterior stones from the garden beds were all over the parking lot. Makes pushing a walker hazardous.
Stayed 1 night in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room.
Stayed 1 night in Aug 2024

6/10 Okay

Vijay, New Hyde Park

Liked: Staff & service
Old and outdated hotel. Small room. Shower leaked. Not a great feeling overall but not terrible either. Average free hotel breakfast.
Stayed 1 night in Aug 2024