4/10 Poor
David, Huntington
14 Nov 2023
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Star Hotel
3.5 star property
Choose dates to view prices
Photo gallery for Star Hotel
Reviews
3.03.0 out of 10
Popular amenities
- Bar
- Pool
- Gym
- Breakfast included
- Laundry
- Room service
Explore the area
47 Avenue du Peuple Murundi, Bujumbura, 7023
- Bujumbura Central Market2 min drive
- U.S. Embassy3 min drive
- Geological Museum of Burundi4 min drive
- Bujumbura (BJM-Bujumbura Intl.)20 min drive
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About this property
Star Hotel
Hotel in Bujumbura with 2 restaurants and 2 indoor pools
This hotel features 2 restaurants, 2 indoor pools and an outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Star Hotel offers 30 accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with cable channels.
Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.
2 indoor swimming pools are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Star Hotel, you'll be within walking distance of U.S. Embassy. Features include free breakfast, free WiFi in public areas and free self-parking.
- Free continental breakfast served daily
- Free WiFi and wired Internet
- Free self-parking
- Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
- Take a swim in the outdoor and 2 indoor pools
- Amenities include newspapers, a front desk safe and a business centre
- On-site recreation includes a gym, a sauna and a playground
- Just a 2-minute drive from Bujumbura Central Market and a few minutes from U.S. Embassy
Star Hotel offers its guests 2 indoor swimming pools, an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.
A business centre and meeting rooms are available. A children's pool, a terrace, and a garden are also featured at the business-friendly Star Hotel. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Bujumbura hotel.
Guests are served a free continental breakfast daily from 6 AM to 11 AM.
On-site venue – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.
Languages
English, French
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet
Parking and transport
- Free self parking on site
Food and drink
- Free continental breakfast available daily 6 AM to 11 AM
- 2 bars/lounges
- 2 restaurants
- A coffee shop/cafe
- A poolside bar
Things to do
- 2 indoor pools
- Children's pool
- Gym
- Outdoor pool
- Playground
- Sauna
Family friendly
- 2 indoor pools
- Children's pool
- Laundry facilities
- Outdoor pool
- Playground
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Newspapers in lobby
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
Business services
- Business centre
- Meeting rooms
Outdoors
- Garden
- Terrace
Room amenities
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Slippers
- Towels provided
Entertainment
- Flat-screen TV with cable channels
Food and drink
- 24-hour room service
- Electric kettle
- Free bottled water
- Minibar
More
- Air conditioning (climate-controlled)
- Desk
- Safe
- Separate sitting area
Policies
Check-in
Check-in time starts at 11 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
This property is closed from 10 July 2024 to 9 July 2026 (dates subject to change).
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Front desk staff will greet guests on arrival at the property.
Property is also known as
Star Hotel Bujumbura
Star Bujumbura
Star Hotel Hotel
Star Hotel Bujumbura
Star Hotel Hotel Bujumbura
Star Hotel Reviews
Reviews
3.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
3.0/10
Cleanliness
5.0/10
Staff & service
2.0/10
Amenities
2.0/10
Property conditions & facilities
3.0/10
Eco-friendliness
Reviews
2/10 Terrible
Bonitus
Travelled with group
18 Sept 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrible place! Customer service is horrible! Place is very dirty, toilet was not clean and had urine on it! Water kept getting cut off! No one ever came to clean the room!
The worst part of our stay was when we got served bread with mold on it! I showed to the manager and never even came to apologize and said anything! I don’t understand how this hotel is still functioning!
Would not recommend and would definitely not stay here ever again
Bonitus
Stayed 3 nights in Sep 2023