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The Oaks Hotel

3.5 star property

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Photo gallery for The Oaks Hotel

Exterior
Lobby sitting area
Fitness facility
Exterior
Standard Twin Room, 2 Single Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub

Explore the area

Map
Colne Road Reedley, Burnley, England, BB102LF
  • Forest of Bowland
    ‪4 min drive‬
  • The Woodland Spa
    ‪5 min drive‬
  • Turf Moor
    ‪5 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪57 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Standard Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Plus Family Room with View

Standard Plus Family Room with View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Family Room with View

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Plus Double Room with View

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Double Room with View

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Family Room

Standard Plus Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Family Room with Bunk Beds

Standard Family Room with Bunk Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room with Bunk Beds

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Similar properties

Exterior

Holiday Inn Express Hotel Burnley M65 JCT10 by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (838)
The price is CHF 94
for 1 room
includes taxes & fees
15 Jun - 16 Jun
Holiday Inn Express Hotel Burnley M65 JCT10 by IHG

About this property

The Oaks Hotel

Eco-certified hotel with full-service spa and fitness centre
A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Oaks Hotel offers 50 accommodations with a hairdryer and an iron/ironing board. This Burnley hotel provides complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at The Oaks Hotel. During your stay, you'll be close to The Woodland Spa. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body scrubs, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and a steam room
  • Just a 4-minute drive from Queen Street Mill Textile Museum and a few minutes from Inside Spa
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Oaks Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a steam room, and spa services are also featured at the eco-certified The Oaks Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Burnley hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
The Oaks Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Oaks Hotel & Leisure Club
Best Western Oaks Hotel & Leisure Club Burnley
Best Western Oaks Leisure Club
Best Western Oaks Leisure Club Burnley
Hotel Leisure Club
Best Western Oaks Hotel
Best Western Burnley North Oaks
Best Western Oaks
Best Western Oaks Hotel Leisure Club
The Oaks Hotel Hotel
The Oaks Hotel Burnley
The Oaks Hotel Hotel Burnley
Best Western Burnley North Oaks Hotel

The Oaks Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 231 out of 739 reviews
Rating 8 - Good. 260 out of 739 reviews
Rating 6 - Okay. 124 out of 739 reviews
Rating 4 - Poor. 74 out of 739 reviews
Rating 2 - Terrible. 50 out of 739 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Natalie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Stuart

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Gerd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Frühstück und gute Matratzen
Stayed 1 night in Feb 2025

6/10 Okay

Leslie

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel is looking very tired. The rooms were not as the pictures suggested they would be. It’s almost as if the room pictures were taken in another hotel. Dinner menu was very limited. Breakfast also limited no croissants, my full English was lukewarm and even though I had the large breakfast, it was quite small. The hotel needs a good clean. I would not stop at the Oaks again.
Stayed 1 night in Feb 2025

10/10 Excellent

KHALED

Stayed 1 night in Jan 2025

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and reception staff were very good. But bar staff were unhelpful and no room service.
Stayed 1 night in Jan 2025

10/10 Excellent

KHALED

Travelled with family and small children
Liked: Cleanliness, amenities
Good Venue.Clean Rooms.Check in and departure Excellent Service.Polite staff.Would recommend to friends and families.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good time,so comfortable and quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service
Very quiet. Local to town lovely walking areas .
Stayed 2 nights in Dec 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

RAYNOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was really good, only disappointment was the time the bar closed and not being able to get a coffee after we returned from our function off site otherwise we would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ali

Disliked: Cleanliness, property conditions & facilities, room comfort
Sink was blocked in the bathroom of room 142. Noisy room above and in the corridor near by. One has to walk through where people are dinning to get in or out. Clear signage needed for access to the spa and exits / car park.
Stayed 1 night in Dec 2024

4/10 Poor

Gerard

Disliked: Cleanliness, property conditions & facilities, room comfort

First time in Burnley Horel

Old facility that was somewhat upgraded but poorly. Floors under and behind the had heavy layer of dust Bathtub could be described as death trap as I had to hold onto side glad pane to prevent slipping Breakfast was too late;8:30am Staff were very helpful
Stayed 2 nights in Dec 2024

4/10 Poor

mark

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old property, more like a maze to get to your room which was old, musty and inneed of refurbishment, not good for kids more like an old folks home than a hotel.
Stayed 9 nights in Dec 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Pool and amenities were great. Waitress was excellent service during dinner
Stayed 1 night in Dec 2024

4/10 Poor

Barry

Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Ricky

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing team in beautiful building

Amazing staff from reception to restaurant and breakfast. Room was spacious and clean. Beautifully decorated for Christmas Really nice touch with free snacks as no view.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

KHALED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean linens.Polite staff.Easy assess.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service
Lovely staff, good parking, warm comfortable room if a little dated. There are lots of up and down stairs from receptions to the rooms.
Stayed 1 night in Nov 2024

2/10 Terrible

Vida

Disliked: Staff & service, property conditions & facilities

Extremely disappointing, definitely won’t return

We’ve stayed here before but were so shocked and saddened by how run down it now is. Our 2 rooms were dingy, desperately dated, had threadbare torn carpet, dark walls with no pictures etc, dark brown tatty furniture, ancient bathroom, and not even bedside lamps. To be fair the bed was comfortable and the room warm but honestly that’s as far as it goes. We were offered different rooms but told they were all on the same corridor and all the same. The whole hotel is in desperate need of care and attention with exceptionally poor tired decor, peeling walls/ceilings, torn carpets etc. A security door which should only be opened with a bedroom keycard is located between the bedrooms and an outside back door which anyone could wander into (despite notice saying it was locked and alarmed, it was actually propped open all day every day) however the security door would not close properly unless you physically pushed it really hard, and people would just go through it and leave it to “close” behind them, not realising it stayed partly open, so anyone could walk into the area with all the bedrooms, from outside. Breakfast was appalling on 1st morning, clearly cooked a long time earlier (and we were not anywhere near the end of service) despite the waitress claiming it was freshly cooked. The bacon in particularly was literally inedible - overcooked/burnt and then obviously been sitting for some time. 2nd morning we were in breakfast as soon as it opened, and it was not great but better.
Stayed 2 nights in Nov 2024