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The Angel Hotel

4.0 star property

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Photo gallery for The Angel Hotel

Garden
Ivy View Copper Rooms | View from room
Deluxe Double Room (Impression) | Desk, cots/infant beds, free WiFi, bed sheets
Breakfast, lunch, dinner served; British cuisine
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Bar
  • Laundry
  • Pet-friendly

Explore the area

Map
3 Angel Hill, Bury St Edmunds, England, IP33 1LT
  • The Abbey Gate
    ‪1 min walk‬
  • Abbey Gardens
    ‪1 min walk‬
  • The Athenaeum
    ‪1 min walk‬
  • RAF Mildenhall (MHZ)
    ‪28 min drive‬

Room options

View all photos for Copper Rooms

Copper Rooms | Desk, cots/infant beds, free WiFi, bed sheets

Copper Rooms

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Impression)

Deluxe Double Room (Impression) | Desk, cots/infant beds, free WiFi, bed sheets

Deluxe Double Room (Impression)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Angel Classics

Angel Classics | Desk, cots/infant beds, free WiFi, bed sheets

Angel Classics

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Ivy View Copper Rooms

Ivy View Copper Rooms | Bathroom amenities | Designer toiletries, hair dryer, towels

Ivy View Copper Rooms

  • 25 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

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About this property

The Angel Hotel

Hotel with a 24-hour front desk, steps from Abbey Gardens
This hotel features a restaurant, a bar/lounge and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and a meeting room are on-site.
The Angel Hotel offers 77 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Angel Hotel. During your stay, you're just a quick walk from The Abbey Gate. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at The Eaterie
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Steps from Abbey Gardens and The Athenaeum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. The Angel Hotel also features concierge services, a fireplace in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bury St Edmunds hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 10:30 AM.
The Eaterie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 7.50 per day)
  • Uncovered parking on site (GBP 7.50 per day)
  • Uncovered valet parking on site (GBP 7.50 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 14 to 20 for adults and GBP 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eaterie

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14 to 20 for adults and GBP 10 to 20 for children
  • Uncovered self-parking fee: GBP 7.50 per day
  • Valet parking fee: GBP 7.50 per day
  • Nearby parking fee: GBP 7.50 per day(2625 ft away; open 24 hours)
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Angel Bury St Edmunds
Angel Hotel
Angel Hotel Bury St Edmunds
The Angel Hotel Hotel
The Angel Hotel Bury St Edmunds
The Angel Hotel Hotel Bury St Edmunds

The Angel Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 347 out of 669 reviews
Rating 8 - Good. 237 out of 669 reviews
Rating 6 - Okay. 56 out of 669 reviews
Rating 4 - Poor. 22 out of 669 reviews
Rating 2 - Terrible. 7 out of 669 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Blake

Stayed 2 nights in Oct 2024

10/10 Excellent

Ksoulla

Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff. Quiet room. Central location.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staff couldn't do enough or be more polite. Good food. Clean and classy.
Stayed 1 night in Oct 2024

8/10 Good

GRAHAM

Great hotel
Superb position in middle of town but overpriced. Room and bathroom All extremely clean and comfortable but devoid of any individuality with no decorations. Charles Dickens stayed here.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic they couldn’t do more for you.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, spacious room and friendly, helpful staff. Great central location. Breakfast was very good but though I’d suggest they change is their breakfast bacon supplier - it was fatty and greasy. I’ve stayed at The Angel a few times now and each time it has been a very pleasurable experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is our second stay at this property and really enjoy the location and convenience to the Abbey Gardens and town Centre shops. Rooms are clean and comfortable. Would highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne Tansi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They handle the challenges of limited parking very well. Charming and v helpful and responsive staff. Fantastic breakfasts, lots to do within hotel and nearby. Great location. Will go again!
Stayed 2 nights in Sep 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
We stayed in an angel classic room. After much excitement at staying at the Angel, at the price point they charge rooms I found the room to be uninspiring, tired and reminding me of a budget 1980’s hotel, no fridge, the bed was uncomfortable, the wall was damaged and left unrepaired. Overall very disappointed. We stayed in a hotel in Cambridge the night before, the price point was more than £60 less than the Angel with a city centre location, the bed was comfortable, the facilities great, ironing board, iron, fridge all included, decor of high standard. I guess I was swept away with their website pictures! The staff were friendly and helpful, the public areas are lovely, the location is perfect and parking a bonus, although charged for.
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Stayed 1 night in Aug 2024

4/10 Poor

Bryan

Travelled with partner
Liked: Cleanliness, staff & service
The interiors of the bedrooms are hugely outdated and in dire need of remodelling. Extraordinarily beautiful building with premier inn bedrooms. Bar quite cool and lovely staff everywhere but the room hugely let the place down.
Stayed 1 night in Aug 2024

10/10 Excellent

Nathalie

Stayed 1 night in Aug 2024

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot, pricey , good location.
Stayed 1 night in Aug 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Philippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous, relaxing stay in a gorgeous property. Very enjoyable. Delicious meal enjoyed at The Eaterie also with very friendly and attentive staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Jul 2024

10/10 Excellent

Anni

Stayed 2 nights in Jul 2024

8/10 Good

paul, RUGBY

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel albeit very busy. Breakfast was very slow. Waited 20 minutes before being served and another table that arrived after us had their order arrive before us! Service elsewhere was excellent.!
Stayed 1 night in Jul 2024

10/10 Excellent

Paula, Anchorage

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was wonderful. We felt very welcome and well looked after.
Stayed 1 night in Jul 2024