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The Ickworth Hotel

4.5 star property

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Photo gallery for The Ickworth Hotel

Property grounds
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Indoor pool, pool loungers
Exterior
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Room service
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Bury St Edmunds, Bury St Edmunds, England, IP29 5QE
  • Ickworth House
    ‪1 min walk‬
  • Greene King Brewery
    ‪8 min drive‬
  • Theatre Royal
    ‪8 min drive‬
  • RAF Mildenhall (MHZ)
    ‪49 min drive‬

Room options

View all photos for Attic Room

Attic Room | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Attic Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Cosy Room

Cosy Room | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Cosy Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Classic Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • 28 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Lodge Cosy Room

Lodge Cosy Room | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Lodge Cosy Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Lodge Three Bedroom Apartment

Lodge Three Bedroom Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Lodge Three Bedroom Apartment

  • 50 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Lodge Two Bedroom Suite

Lodge Two Bedroom Suite | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Lodge Two Bedroom Suite

  • Sleeps 6
  • 1 King Bed

View all photos for Two bedroom Hervey Suite

Two bedroom Hervey Suite | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Two bedroom Hervey Suite

  • Sleeps 5
  • 2 Double Beds

View all photos for The Butlers Quarters

The Butlers Quarters | Living area | Flat-screen TV, DVD player

The Butlers Quarters

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Lodge Classic Room

Lodge Classic Room | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Lodge Classic Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Lodge Two Bedroom Apartment

Lodge Two Bedroom Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Lodge Two Bedroom Apartment

  • Sleeps 5
  • 1 Double Bed

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About this property

The Ickworth Hotel

Luxury hotel with 2 restaurants and free breakfast
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a complimentary children's club. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, massage/treatment rooms and concierge services.
The Ickworth Hotel offers 38 accommodations with DVD players and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and hairdryers. This Bury St Edmunds hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court and an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs.
Our customers tell us that they can't get enough of the helpful staff at The Ickworth Hotel. During your stay, you're just a quick walk from Ickworth House. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at Fredericks
  • Take a swim in the indoor pool
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a playground and bicycles to rent
  • Steps from Ickworth House and 7 minutes by car from Suffolk Regiment Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Ickworth Hotel offers its guests an outdoor tennis court and an indoor pool. There are 2 restaurants on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and a complimentary children's club are also featured at the luxury The Ickworth Hotel. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Bury St Edmunds hotel is smoke free.

Guests are served a free English breakfast daily from 7 AM to 10 AM.
Fredericks – This restaurant specialises in Regional cuisine and only serves dinner.
Conservatory – Overlooking the garden, this family restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7 AM to 10 AM
  • 2 restaurants

Restaurants on site

  • Conservatory
  • Fredericks

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Free children's club
  • Indoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Ickworth
Ickworth Hotel
Ickworth Hotel Bury St Edmunds
Ickworth Bury St Edmunds
The Ickworth Hotel Hotel
The Ickworth Hotel Bury St Edmunds
The Ickworth Hotel Hotel Bury St Edmunds

The Ickworth Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 248 out of 407 reviews
Rating 8 - Good. 116 out of 407 reviews
Rating 6 - Okay. 27 out of 407 reviews
Rating 4 - Poor. 12 out of 407 reviews
Rating 2 - Terrible. 4 out of 407 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, the kids loved it
Stayed 1 night in Nov 2024

10/10 Excellent

Stacy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

DRB Ventures Limited

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel service was disorganised. No bar area didn’t help Service was extremely slow Room was too hot , insufficient ventilation and no view The hotel public areas not that clean carpets dirty and worn out and entire place shabby One of our rooms was v hot as over kitchen While hotel smelt of food Overall v disappointed
Stayed 1 night in Sep 2024

8/10 Good

Hugh

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The situation was excellent, the staff were excellent but the property was very tired and in dire need of redecoration. The garden areas in the lodge where we were staying were largely overgown and uncared for which was a shame. The staff were excellent and very helpful. With investment, this could be a 4/5 star hotel given its location. Presently, it is 2/3 star at best.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Stayed 1 night in Jul 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Ben

Travelled with family and small children
Liked: Cleanliness
After visiting Wooly Grange and being wowed by the property and service we had high hopes for the Ickworth. Unfortunately the property is not in nearly as good condition (e.g. crumbling window frames in the bedroom, leaking roof in the dining room/conservatory, cumbersome portable AC unit permanently connected up to a slat in the sash window, etc.). The staff, while all pleasant and well meaning, were not as on the ball as the WG staff. The kitchen also was a let down. Dinner was overpriced, meanly portioned, and average in quality. The National Trust property and grounds were excellent however.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveller
2 night stay as solo traveller, room and facilities are great. The food is very good and the whole staff team are so professional, welcoming and helpful. Estate good to explore on foot and pool was good size and warm
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely environment, staff friendly and helpful. Breakfast and dinner both good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rachel

Stayed 1 night in Feb 2024

10/10 Excellent

Nicola

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great stay
I found the staff to be friendly, helpful and professional. The rooms are spacious, well equipped and clean. The hotel is traditional, grounds are amazing and worth exploring, restaurant food is very good and worth the wait
Stayed 1 night in Jun 2024

10/10 Excellent

Nicola

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great stay
Staff are friendly, helpful and professional, rooms are spacious, well equipped and clean, hotel is traditional, grounds are amazing and worth exploring, restaurant food is very good and worth the wait
Stayed 1 night in Jun 2024

10/10 Excellent

Anna

Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to escape and enjoy the grounds.
Stayed 1 night in Mar 2024

2/10 Terrible

Mitchell

Stayed 1 night in Mar 2024

8/10 Good

Simerjeet

Travelled with family
Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Alistair

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
*Food & Drink* Drink menu was pretty large with options, food menu was a bit basic with a lot of overlap between lunch and dinner. On the pricey side for what you are ultimately getting but did taste good. People getting high tea in the conservatory looked to have a good time *Room & Bed* Room feels a bit dated and worn down (ex stained ripped carpet). Room was overall clean and had necessities, temperature/heating was good. Bed was quite old with a very soft old spring mattress, probably the area that could benefit the most in terms of an upgrade in the room. *Common Areas & Internet* Free wifi throughout the location with stronger speeds in the lobby/library area compared to the rooms, in case you need to take work calls. As the location is very family friendly, you will need to deal with kids running and screaming through the hallways at most hours of the day. There is a cinema in the lower level for kids to watch and be occupied alongside a kids library. *Overall Service* Nice traditional building with scenery and charm. Service could have been better in terms of speed/availability. Would recommend for parents/young family looking for a getaway, not the best for someone looking to get rest with some peace and quiet.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Luxury in price but not much else
The hotel described its proposition as luxury family hotel, other than the price, little else is luxury. The bath tub is scratched, hot food at breakfast and dinner took time to come, choice of fruits was limited at breakfast and the lift was broken. Although, individual staff members were all very friendly. It felt like they were trying hard to maintain a run down place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property with friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Comfortable, spacious room, friendly and efficient service, good breakfast. Having a pleasant walk in the grounds was an added bonus.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent customer service from every point.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place
Big place, not many staff, find yourself waiting a long time to be served. Staff are lovely, very friendly, food was very nice albiet pricey. Very quiet hotel, which was nice.
Stayed 2 nights in Jan 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay friendly helpful staff
Stayed 2 nights in Jan 2024