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Lotte Hotel Busan

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lotte Hotel Busan

43-inch LCD TV with cable channels, TV, pay films
Exterior
Daily buffet breakfast (KRW 52000 per person)
Indoor pool, outdoor pool, pool cabanas (surcharge), lifeguards on site
Indoor pool, outdoor pool, pool cabanas (surcharge), lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot tub

Explore the area

Map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Seomyeon Medical Street
    ‪1 min walk‬
  • Lotte Department Store Busan Main Branch
    ‪1 min walk‬
  • Seven Luck Casino
    ‪1 min walk‬
  • Busan (PUS-Gimhae)
    ‪25 min drive‬

Room options

View all photos for Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2)

Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2) | Premium bedding, down duvets, minibar, in-room safe

Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2)

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

9.6 out of 10
Exceptional
(56 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room

9.6 out of 10
Exceptional
(17 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe family twin room (free use of swimming pool for 2 people)

Deluxe family twin room (free use of swimming pool for 2 people) | Premium bedding, down duvets, minibar, in-room safe

Deluxe family twin room (free use of swimming pool for 2 people)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2)

Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2) | Premium bedding, down duvets, minibar, in-room safe

Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2)

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe twin room (free use of swimming pool for 2 people)

Premium bedding, down duvets, minibar, in-room safe

Deluxe twin room (free use of swimming pool for 2 people)

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for [Only Foreigner] Visit Korea Giveaway-Deluxe Twin

Premium bedding, down duvets, minibar, in-room safe

[Only Foreigner] Visit Korea Giveaway-Deluxe Twin

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin Room (Swim pool access for 2)

Premier Twin Room (Swim pool access for 2) | City view

Premier Twin Room (Swim pool access for 2)

9.8 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Twin Room (Club Lounge Access Included)

Premium bedding, down duvets, minibar, in-room safe

Club Deluxe Twin Room (Club Lounge Access Included)

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe double room (free use of swimming pool for 2 people)

Premium bedding, down duvets, minibar, in-room safe

Deluxe double room (free use of swimming pool for 2 people)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room Assigned Upon Check-In

City view

Room Assigned Upon Check-In

9.4 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for [Only Foreigner] Visit Korea Giveaway-Deluxe Double

Premium bedding, down duvets, minibar, in-room safe

[Only Foreigner] Visit Korea Giveaway-Deluxe Double

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Room (Club Lounge Access Included)

City view

Club Deluxe Double Room (Club Lounge Access Included)

8.8 out of 10
Excellent
(6 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Premier Double (Club Lounge Access Included)

City view

Club Premier Double (Club Lounge Access Included)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

9.4 out of 10
Exceptional
(21 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Room (Swim pool access for 2)

Premier Double Room (Swim pool access for 2) | Premium bedding, down duvets, minibar, in-room safe

Premier Double Room (Swim pool access for 2)

9.2 out of 10
Wonderful
(9 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Family Twin Room

9.4 out of 10
Exceptional
(31 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Lotte Hotel Busan

Luxury hotel connected to the convention centre in Seomyeon with 4 restaurants
4 restaurants, a full-service spa and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool and 2 bars/lounges are on-site.
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

호텔 사우나 has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Lotte Hotel Busan's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Lotte Department Store Busan Main Branch. Enjoy features like free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Indulge with massages at 호텔 사우나
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a golf driving range
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • 7 minutes by car from Nampodong Street and 7 minutes from Gukje Market
  • Airport and train station pick-up shuttle service available for a fee
Lotte Hotel Busan offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A casino, a children's pool, and a health club are also featured at the luxury Lotte Hotel Busan. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Busan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
La Seine – This buffet restaurant serves breakfast, lunch and dinner.
Momoyama – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Toh Lim – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Mugunghwa – This restaurant specialises in Korean cuisine and serves lunch and dinner. Open daily.
The Lounge & BAR – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (KRW 25,000 per stay)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 52,000 for adults and KRW 28,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Seine
  • Momoyama
  • Mugunghwa
  • The Lounge & BAR
  • Toh Lim

Things to do

  • 105 slot machines
  • 2 spa tubs
  • 42 gaming tables
  • Casino (27,502 square feet of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 60500.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 52000 for adults and from KRW 28000 for children
  • Airport shuttle fee: KRW 60000 per room (one-way)
  • Valet parking fee: KRW 25000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Lotte Hotel Busan offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests should note that the fitness facility is closed the 4th Wednesday of every month.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1300 out of 1803 reviews" "
Rating 8 - Good. 352 out of 1803 reviews" "
Rating 6 - Okay. 78 out of 1803 reviews" "
Rating 4 - Poor. 37 out of 1803 reviews" "
Rating 2 - Terrible. 36 out of 1803 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ying-Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Parsia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very welcoming and friendly. The entire property is clean and very well maintained. Our room was spotless. Our beds were very comfortable to sleep in as well. The hotel is walking distance from the subway and there are a ton of places to eat/dine at close by. Highly recommend Lotte Hotel!
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Ann

Stayed 1 night in Oct 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
great stay with incredible service from staff
Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
Wasn't exactly what I was expecting - just take note if you've never been to Busan that this isn't near the water. It is near a busy area, and attached to a giant shopping mall with lots of food options which is nice. And the subway runs from underneath the hotel which is convenient. But it doesn't have that modern, nice beach hotel feel that I was expecting. The pool costs extra to access, and is subpar - it's aesthetically nice looking but shallow and lukewarm in temperature so I didn't feel like staying in for longer than 10 minutes. Not worth $30. I mean I'm saying that as a solo adult traveller but kids might like it. Overall the style of the hotel is a bit outdated and has a overly perfumed smell throoughout.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and efficient staff. Room is very clean and hotel is very quiet.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yong Kang

Stayed 1 night in Sep 2024

2/10 Terrible

Matty

Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate and the staff were friendly and welcoming. We were upgraded on arrival to the 37th floor which was very kind. You can walk into the department store or to the metro which is very convenient. We used the gym and the facilities were great.
Stayed 2 nights in Oct 2024

8/10 Good

Ekpenyong

Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled here with my wife for five nights. We had a wonderful stay. The room was beautiful and the service was over and above our expectations. We plan to return in the future. Thanks for an enjoyable and relaxing stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, easy to a lot is shopping , tons of restaurants, 2 mins to subway stations. Our room is on high floor with very nice city and Mountain View . Highly recommended!!
Stayed 3 nights in Oct 2024

6/10 Okay

Frederikus

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
negative comments on this property: we couldn't use the swimming. they are charging $50 for 1 use of swimming pool for adult and $30 for child. This is ridicoulous. I didn't know this when I booked the hotel, otherwise i wouldn't stay at this hotel. secondly. a lot of staff has poor english. Difficult to communicate.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome experience, super nice and helpful staff, quality hotel. Would recommend!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for sightseeing, and when we wanted to relax, great rooms and views. Best dining in the restaurants in the connected department store.
Stayed 3 nights in Oct 2024

4/10 Poor

Scott

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Rude staff, poor front of house procedures, had to pay for pool access. Overall a disappointing customer service experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Fadi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Lotte Hotel Busan was an overall let down from the start. Starting with the positives, location is great, views are lovely and rooms are spacious. Otherwise, it was all bad from there. Arriving at 1pm, we were asked to come back at 2pm to check in. Around 1:58, an older lady approached the front desk to check in and was literally shooed away because it wasn't precisely 2pm yet. By 2pm, a large crowd had gathered and we were allowed to begin the process - we have stayed in hotels worldwide and have never seen any handle check-in this way. While checking in, the staff was cold and short. Upon going into our room, we were shocked to find the dirtiest white chair (actually yellowed and looked like it had never been cleaned), scuffed furniture everywhere, dirty spoons and cups, dirty office chair, holes in the curtains and other issues. This was likely the worst 5 star hotel we have ever stayed in and definitely the dirtiest one. We stayed for 5 nights and couldn't wait to leave. I would strongly suggest you explore other options before booking here. Though, confused by all the positive reviews, it might just be bad luck that our room was one of the worse ones and that our interactions with check in were poor. Overall, would never recommend and would likely stay away from the Lotte chain in the future.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

SEUNG HO

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Kyong

Stayed 3 nights in Sep 2024

10/10 Excellent

GONG PIL, DARLINGHURST

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hon-Yuen

Stayed 4 nights in Sep 2024