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Busta House Hotel

3.0 star property

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Photo gallery for Busta House Hotel

Front of property
Twin Room | In-room safe, individually decorated, individually furnished, desk
Property entrance
Interior
Double Room | In-room safe, individually decorated, individually furnished, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

Map
Busta House hotel, Busta, Scotland, ZE2 9QN
  • Sullom Voe Oil Terminal
    ‪18 min drive‬
  • Up-Helly-Aa Exhibition
    ‪37 min drive‬
  • Shetland Museum
    ‪38 min drive‬
  • Lerwick (SCS-Scatsta)
    ‪11 min drive‬

Room options

View all photos for Twin Room

Twin Room | In-room safe, individually decorated, individually furnished, desk

Twin Room

  • 10 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room | In-room safe, individually decorated, individually furnished, desk

Double Room

  • 8 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room | In-room safe, individually decorated, individually furnished, desk

Single Room

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room, Sea View

  • 10 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Double Room, Sea View

  • 8 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Busta House Hotel

Eco-certified hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and wedding services are on-site.
Busta House Hotel offers 22 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Busta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

You'll find features such as free breakfast, WiFi in public areas and self-parking at Busta House Hotel.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 8.2 miles (13.2 km) from Sullom Voe Oil Terminal and 11.1 miles (17.8 km) from Ness of Hillswick Circular Walk
  • Pets welcome free of charge (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The eco-certified Busta House Hotel also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This 3-star Busta hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 7 AM to 9 AM and at the weekend from 8 AM to 10 AM.
Busta House Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available 7 AM to 9 AM on weekdays and 8 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

  • Pets are welcome and stay free
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. Guests can access their accommodation through a private entrance.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Busta House
Busta House Hotel Shetland Islands
Busta House Hotel Hotel
Busta House Hotel Busta
Busta House Hotel Hotel Busta

Busta House Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 27 out of 35 reviews
Rating 8 - Good. 7 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lorenzo

Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Stayed 3 nights in Sep 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely big room Yell overlooking the garden. The hotel was peaceful and quiet even though there were some big groups staying. Always plenty of hot water and heating which was needed after being in the cold winds at Shetland. Staff very helpful and polite - they helped us book ferries to Yell and Unst. Breakfast and dinner very plentiful - too much for me at times but you can ask for a half portion. Lovely lounge to relax in on an evening. Highly recommend and we hope to be back at spring time in a couple of years
Stayed 7 nights in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel with lovely rooms. The breakfasts were wonderful! And the staff were engaging!
Stayed 2 nights in Sep 2024

10/10 Excellent

Findlay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night sta5
Great stay. Food was good and friendly staff too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Restful place to stay. The “long room” was great for sitting and thinking (and reading).
Stayed 2 nights in Aug 2024

8/10 Good

Alison

Liked: Staff & service
Perhaps living on past glories
The hotel didn’t meet our expectations that were formed by their website. Our room looked like it had been recently refurbished and certainly the bathroom had been, however the decoration looked very amateurish- I can paint a door better than the bathroom one. I thought the food offering would be more high end with an emphasis on Shetland seafood but it was fairly standard, nothing particularly stood out. For example one choice was lasagna and it was made with Aberdeen Angus beef and Orkney cheese to give it that locally produced feel. Dundee marmalade is world famous but their choice of Tiptree from Essex and portions of Lakeland butter shows they are not walking the talk. Another area for improvement would be to vacuum more thoroughly, especially the stairs leading to the bedrooms. We still enjoyed our stay and the staff are very welcoming.
Stayed 2 nights in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay thank you
Friendly staff, lovely views and good food
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beatiful location with much character and history. Hearing the sound of the sea from my bedroom was very special. Excellent customer service too, I would recommend a visit.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent two nights here and loved it. The friendliness of the staff combined with the professionalism of the chef made it a start to remember. Dog owners: although dogs are not welcome in the general areas, the hotel grounds are great and lead straight to the shingle beach. Plenty for the muppet to sniff and lots of rabbits to chase.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real treat.
Great hotel. The staff, in particular- Andrew, Bradley and Stephanie- were excellent. Both our Breakfasts and the evening meal we had were good quality. The Whisky selection was amazing. They are refurbishing parts of the hotel, but it did not have an impact on our stay. Our room’ Muckle Roe’ could accommodate four people. What would have enhanced our stay would have been if the second bed could have been moved to one side and two comfy chairs placed by the window to really appreciate the view from the room.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nishant

Liked: Amenities
Amazing experience to stay. Restored old features to give an authentic historical experience
Stayed 3 nights in Aug 2023

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel and we loved how welcoming they were to our dog as well
Stayed 1 night in Jan 2023

10/10 Excellent

Paul

Stayed 1 night in Sep 2022

10/10 Excellent

Aidan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking.
Fantastic wee hotel, way better than I’d usually get for a business trip. Excellent service-really felt like I was at home. Bang on.
Stayed 3 nights in Oct 2022

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet hotel. Great breakfast. Lovely staff.
This is a lovely old fashioned hotel. Great, helpful staff. We stayed 2 nights and ate in the first night and at a local restaurant the second night. The food was fine, not beautifully presented but very generous. The prawn cocktail was just a pile of prawns in a sauce with a tiny salad garnish. Breakfast was also generous and well cooked. The room was lovely, it was quiet, there was a plug for a hairdryer next to a mirror and the bed was comfortable. The bathroom looked newly refurbished in a small, awkwardly shaped space. In trying to shoehorn a bath with an overhead shower into that space, neither works well. The side of the bath is so high it’s very difficult to get in and out. The H&C taps are the wrong way round. They are also in an awkward position where it’s impossible to top up with hot water without risking a burn. I scraped on the taps getting in. My husband was too tall for the shower head. Had to lean right over the toilet to put things in the bin. A shame it’s been designed like that, there are better options available. The inroom safe was on the floor so difficult to use.
Stayed 2 nights in Sep 2022

10/10 Excellent

Nina

Stayed 1 night in Sep 2022

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Good food, lounge and value.
Stayed 1 night in Aug 2022

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous, great service, beautiful room , brilliant food. Would definitely stay again.
Stayed 2 nights in Jul 2022

6/10 Okay

Teresa

Liked: Cleanliness, property conditions & facilities
Chaotic chambermaid service.
The chamber maid service was rather chaotic. Insufficient towels provided two nights running. Half bottle of wine removed. Bottle of water exploded when opened (apparently a known problem and bottle should have been opened.)
Stayed 4 nights in Apr 2022

8/10 Good

Michael

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 4 night stay with my dog. Lovely food and accommodation in a great location would highly recommend. The staff were efficient and friendly.
Stayed 4 nights in Feb 2022