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Britannia Palace Hotel Buxton & Spa

4.0 star property

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Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Lobby
Exterior
Exterior
Aerial view

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • 24/7 front desk
  • Pool
  • Parking available

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Buxton Baths
    ‪3 min walk‬
  • Devonshire Dome
    ‪4 min walk‬
  • Buxton Opera House
    ‪4 min walk‬
  • Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • 3.3 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

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Front of property – evening/night

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  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1001)
The price is CHF 170
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Old Hall Hotel

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with full-service spa and bars/lounges
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
The breakfast at Britannia Palace Hotel Buxton & Spa gets high marks from our customers. During your stay, you're just a quick walk from Buxton Baths. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, body treatments or manicures and pedicures at The Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Devonshire Dome and 3 minutes on foot from Buxton Baths
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A sauna, spa services, and a library are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

The hotel hosts a free manager's reception daily.
Dovedale Restaurant – This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift
  • Thin carpet in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Uncovered self-parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 296 out of 1005 reviews
Rating 8 - Good. 336 out of 1005 reviews
Rating 6 - Okay. 186 out of 1005 reviews
Rating 4 - Poor. 117 out of 1005 reviews
Rating 2 - Terrible. 70 out of 1005 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Staff & service
Disliked: Room comfort
Room was very cold amd needed to soeak to hotel staff to het heating sorted. Room was also very noisy with exrernal noise of swimming pool amd spa constant throughout the night. Hotel is in serious need of updating as needed to unplug kettle/tv to ensure we charged our mobile phones. Food in restauramt was ok as was breakfast, however no mixed berries for breakfast. No one on hand for a choice of eggs so left with fried.
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Irritating
I use a Powerchair. I found the hotel’s accessibility difficult. The bathroom was not accessible, and I found it difficult to be expected to climb into the shower, which I couldn't. Most accessible bathrooms are the wetroom type. More accessible sockets would also be helpful and the room was quite cold. It felt like the room was thrown together just so they could claim they had ‘an accessible room’ The charge of £7 per day per device is excessive for wifi. I didn't use it. It was also irritating to be expected to negotiate my way from the dining room back to my room to get my wallet/ phone to pay for an orange juice I had with my meal.
Stayed 1 night in Nov 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Pool was very cold but was warned that it was
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel with very helpful front desk staff
Stayed 2 nights in Oct 2024

6/10 Okay

Jason

Stayed 1 night in Nov 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great room. Staff were a bit thin on the ground. No female changing available at the pool
Stayed 1 night in Nov 2024

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well needed break. Staff were very good on reception. Sadly we were not able to book into the spa treatments But otherwise a fabulous stay Looking forward to returning 👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reserved me atable in sun room very ncbusy .nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel and reception staff were amazing and very accommodating! And the lovely lady at breakfast was absolutely lovely! Was a really comfortable stay for my first night and first ever time in Buxton!
Stayed 1 night in Nov 2024

8/10 Good

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Would have given a higher rating for cleanliness except there was a green finger nail by the pillow, not sure if it was a staff member or previous occupant.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Well we stand at the hotel the room was not up to scratch and there was a Norse was going on all night so we could get to sleep with this Norse.
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a grand hotel, which deserves its name. Excellent location to walk to the theatre, town etc.
Stayed 1 night in Nov 2024

8/10 Good

Patricia Lynne

Liked: Cleanliness, property conditions & facilities, room comfort
Grand old hotel
Was alright, quite noisy early morning with fire doors banging shut. A great lack of plug sockets when we found a near one it wasn't working. This is a grand hotel but cant help feeling the rooms could do with a bit of modernising. Breakfast was good and the staff very accomadating.
Stayed 1 night in Nov 2024

4/10 Poor

YVONNE

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Perhaps we were unlucky this time...
It was disappointing. We have been regular guests over the last few years but not sure I'll go back. Room was too hot, no internet in rooms or public areas, bed too uncomfortable - I even slept on the floor on first night - bath small, distance between bath and toilet very small and I cut my thigh on the toilet roll holder. As it drew blood, I decided not to use the sauna for hygiene reasons and it was mentioned that the chlorine in the pool probably wouldn't be too good for me neither. As we had gone mainly for the pool and spa, that was the end of that part of our break. Breakfast was also sometimes chaotic; on the first morning, there were no cups for hot drinks, no glasses for fruit juice, no bowls for fruit or cereal and no plates for cooked breakfast. Of course it can be hard to judge what time guests might want to have breakfast but I don't remember this type of situation before, and on the last night, had to wait over an hour for a bar snacks Margherita pizza. Not sure what type was brought but it wasn't what we ordered and I couldn't eat it, it tasted of marmite.
Stayed 4 nights in Oct 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent
Stayed 2 nights in Oct 2024

2/10 Terrible

Clare

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Ghastly rip off!
This was probably the worst hotel stay we have experienced. Firstly it wasn't cheap £95 of the room plus £10 for our dog plus £5 for parking. Exterior of hotel impressive, Interior dated and in need of a big refurb. Resembled a care home and food smelled institutional. We were given a room on the ground floor, Great! as we had cases, a dog and bags. Long walk to tiny crooked staircase and our room. Looked like student accommodation with the cheapest furniture, no space to move at all, heating on full blast, which made it like an oven. We had to move the furniture to open the window and wedge it open with a bottle of water. The MOST uncomfortable tiny double bed, we didn't sleep at all! Horrible horrible, the photos say it all! The extremely pleasant cleaning lady, said next time ask for a room on the main floor! Definitely won't be a next time!!!! Coach loads of people on cheap trips with anyone else subsidising their costs I presume! We were room 8 unfortunately.
Real luxury!
Ghastly furniture!
Your room number 8 is on the ground floor!
Resembles a care home!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The good old Palace Hotel has been done up since we last stayed here. All round it looks better and feels better than before. Not everything is perfect though: breakfast is a bit of a crush; and trying to force guests to pay for wifi seems like something from another era! Anyway, it's a better prospect than it was before, providing your phone has good data.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a perfect stay
Lovely check in. The receptionists was friendly, efficient, professional and had superb local knowledge. The hotel is well maintained, and beautiful. The pool was clean and calm with nice staff, with excellent sauna and steam room. Our stay was perfect.
Stayed 2 nights in Oct 2024

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again at the Britannia Palace, everything as it should be, an old building so expect the odd creak but for the price I’d say it was great value.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great for my two children. Really enjoyed the location and facilities.
Stayed 1 night in Oct 2024

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient for Station and Opera House.
Stayed 1 night in Oct 2024