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Britannia Palace Hotel Buxton & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Aerial view
Exterior
Lobby
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Hot tub
  • Spa
  • Pool
  • 24/7 front desk
  • Parking available

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Buxton Baths
    3 min walk
  • Domino's Pizza
    2 min walk
  • Buxton Station
    2 min walk
  • Manchester (MAN)
    44 min drive

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • 3.3 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property – evening/night

Old Hall Hotel

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (987)
The price is CHF 101
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Old Hall Hotel

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with full-service spa and bars/lounges
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.
The breakfast at Britannia Palace Hotel Buxton & Spa gets high marks from our customers. During your stay, you're just a quick walk from Buxton Baths. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, manicures and pedicures or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Devonshire Dome and 3 minutes on foot from Buxton Baths
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

The hotel hosts a free manager's reception daily.
Dovedale Restaurant – This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • Lift
  • Thin carpet in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Uncovered self-parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 280 out of 1004 reviews" "
Rating 8 - Good. 333 out of 1004 reviews" "
Rating 6 - Okay. 191 out of 1004 reviews" "
Rating 4 - Poor. 124 out of 1004 reviews" "
Rating 2 - Terrible. 76 out of 1004 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Travelled with family
Disliked: Property conditions & facilities
Hotel is very dated and the room wasn’t worth what I paid for it
Stayed 1 night in Sep 2024

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Currently being refurbished so lovely and clean in places but paint gloss drips and splashes spoilt it. Choice of food at breakfast good. Really was looking forward to the pool which was part of the reason I booked only to find it was closed for refurbishment when we got there. No prior notice of this. Would have affected booking. Staff helpful and friendly.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, oldie worlded, the staff where friendly and helpful. The room we had was great a bit of space. We would stay again, however we will not dine in for any evening meal, like being back at school, so we only dine in once. Breakfast where fine plenty of choice. Last thing you have to ask them to come into the room to change anything, so tea and coffee etc was not replaced or clean cups or glasses and we where there for 4 nights. Otherwise a lovely stay in Buxton
Stayed 4 nights in Sep 2024

4/10 Poor

Adrian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Overpriced average room with non existent faciliti
There was no mention on Hotels.com that swimming pool, sauna and hot tub is beeing refurbished. Average room furniture, could get a better room for much lower price if i knew there is no swimming pool and sauna
Stayed 1 night in Sep 2024

2/10 Terrible

Lucie

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel itself was beautiful in the main areas. Our room was the worst we have stayed in. The bathroom had paint peeling off the ceiling, rusty pipes, broken tap, broken toilet seat, the flooring was lifting, mold, no plug for the sink, the net curtain didn’t close and you were seen in the shower. We paid a high amount for this hotel as we specifically wanted to use the spa only to find it was shut for a refurb. We spoke to reception who said the hotel was full and they couldn’t move us. We didn’t want to use the bathroom or shower and spent the evening out of our room only to sleep and leave in the morning as early as possible. Will not be going back nor recommending it.
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Liked: Amenities
Stayed 1 night in Sep 2024

6/10 Okay

Terryanne

Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited several times now and feel really at home there. The food is very good too.
Stayed 5 nights in Sep 2024

10/10 Excellent

Diane

Stayed 1 night in Sep 2024

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable with good service. Close to train station and the town. Quiet stay.
Stayed 1 night in Sep 2024

8/10 Good

Christine

Liked: Amenities
Stayed 1 night in Sep 2024

4/10 Poor

Jessica

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Do not recall any information with regards to the pool being under refurb and the gym being used for material storage. The room was as clean as it could be but it was so dated and everything well used/worn
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palace Hotel Buxton
We had a very pleasant stay. Sorry the swimming pool was being refurbished. Will check it available next time we book.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointed
One night stay for anniversary and booked as it said there was A swimming pool and spa I was informed that it was closed for renovation even on hotels it said nothing about it being closed. The bathroom was a joke. You had to walk sideways and could barely get on the toilet. Didn’t even try to attempt to use the shower. The rooms were very dark with no access to open the window, just a fan and also the bed was so uncomfortable. I’ve never been in such awful hotel.
Stayed 1 night in Sep 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Room though large and clean need refurbishment. Plenty of hot water but bathroom dated from about 1985...and looks it. Ground floor open ateas in good condition and cheap parking (£5 per day). Bedrooms need updating though...
Stayed 1 night in Sep 2024

8/10 Good

Sam

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A really lovely grand hotel, it looks and feels really luxurious in the public rooms which have been recently renovated. If the same was applied to our room this hotel would have the super wow factor. We will definitely return here
Stayed 1 night in Sep 2024

4/10 Poor

Allan

The rooms were dated. The first room we had to vacate it was smelt damp and was dark. We were re located to another, but the sink was cracked and the baths enamel was pealing in one place. Will not be returning
Stayed 4 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024