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Cleo Lake Kivu Hotel

4.0 star property

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Presidential Villa | Premium bedding, memory-foam beds, in-room safe, desk
Sauna, steam room, body treatments, aromatherapy, hot stone massages
Interior
Outdoor pool
Sauna, steam room, body treatments, aromatherapy, hot stone massages

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Housekeeping
  • Air conditioning

Explore the area

Map
Cleo Lake Kivu, Bwishyura, Western Province
  • Gisenyi Beach
    ‪85 min drive‬
  • Université Libre de Kigali
    ‪87 min drive‬
  • Parc National des Virunga
    ‪93 min drive‬
  • Gisenyi (GYI)
    ‪176 min drive‬

Room options

View all photos for Junior Apartment

Junior Apartment | Premium bedding, memory-foam beds, in-room safe, desk

Junior Apartment

  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Suite

  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Presidential Villa

Presidential Villa | Premium bedding, memory-foam beds, in-room safe, desk

Presidential Villa

  • Lake view
  • Sleeps 8
  • 4 King Beds

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The price is CHF 65
for 1 room
includes taxes & fees
2 Mar - 3 Mar
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About this property

Cleo Lake Kivu Hotel

Hotel in Bwishyura with full-service spa and free breakfast
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a coffee shop/cafe and spa services. Change of towels is available on request
Cleo Lake Kivu Hotel offers 18 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This accommodation offers separate dining areas. Memory foam beds feature premium bedding. A pillow menu is available. 60-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Bwishyura hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, C & C Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
You'll find features such as free breakfast, WiFi in public areas and self-parking at Cleo Lake Kivu Hotel.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to massages, aromatherapy or body scrubs at C & C Spa
  • Services include a concierge
  • 28.7 miles (46.2 km) from Nyungwe Forest National Park
Cleo Lake Kivu Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Cleo Lake Kivu Hotel also features spa services, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bwishyura hotel.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Cleo Lake Kivu Hotel has a restaurant on site.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (100 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Chef service
  • Free bottled water
  • Mini-fridge
  • Paper towels
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7:30 AM - midnight.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Cleo Lake Kivu Hotel Hotel
Cleo Lake Kivu Hotel Bwishyura
Cleo Lake Kivu Hotel Hotel Bwishyura

Cleo Lake Kivu Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!
Stayed 1 night in Apr 2024

10/10 Excellent

Martin, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the lake. Awesome staff. You genuinely feel pampered.
Stayed 1 night in Oct 2023

10/10 Excellent

Dobbie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was flawless the staff Remy, Patrick , Deborah, and Eric everyone that works there was amazing and very attentive to making my experience one I will never forget. I will most certainly be returning to stay here again and would recommend to anyone to book a stay at least once.
Stayed 1 night in Oct 2023