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Cairns Harbourside Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cairns Harbourside Hotel

View from property
Outdoor spa tub
Breakfast area
Wine bar, ocean views, open daily
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
209-217 Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    4 min walk
  • Cairns Esplanade Charles Street Parkland
    4 min walk
  • Cairns Base Hospital
    8 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    6 min drive

Room options

View all photos for Premium Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed with Sofa bed

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium

King Bed Premium | In-room safe, individually decorated, individually furnished, desk

King Bed Premium

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | View from room

Premium Room, 1 King Bed

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One King & One Single Standard

One King & One Single Standard | In-room safe, individually decorated, individually furnished, desk

One King & One Single Standard

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for One King & One Single Seaview

In-room safe, individually decorated, individually furnished, desk

One King & One Single Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Two Double Beds Standard Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard Sea View

  • Sleeps 4
  • 2 Double Beds

View all photos for One-Bedroom King Suite

Living area | 108-cm LCD TV with satellite channels, TV, MP3 dock

One-Bedroom King Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Beds Standard

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Suite

In-room safe, individually decorated, individually furnished, desk

King Bed Suite

  • Sleeps 3
  • 1 King Bed

View all photos for One King One Single Bed Standard

In-room safe, individually decorated, individually furnished, desk

One King One Single Bed Standard

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for One-Bedroom Suite with Sea View

In-room safe, individually decorated, individually furnished, desk

One-Bedroom Suite with Sea View

  • Sleeps 4
  • 1 King Bed

View all photos for One King One Single Bed Standard Sea View

In-room safe, individually decorated, individually furnished, desk

One King One Single Bed Standard Sea View

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Two Double Beds Premium Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Premium Sea View

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Seafront

In-room safe, individually decorated, individually furnished, desk

Premium Twin Seafront

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Seafront

In-room safe, individually decorated, individually furnished, desk

Premium King Seafront

  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room with Sofabed

In-room safe, individually decorated, individually furnished, desk

Premium King Room with Sofabed

  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room

In-room safe, individually decorated, individually furnished, desk

Premium King Room

  • Sleeps 3
  • 1 King Bed

View all photos for King Standard Room

In-room safe, individually decorated, individually furnished, desk

King Standard Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Cairns Plaza Hotel

Pool
Parking included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (1003)
The price is CHF 128
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Cairns Plaza Hotel

About this property

Cairns Harbourside Hotel

Waterfront Cairns hotel in Cairns North with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include a snack bar/deli, conference space and concierge services.
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Cairns Harbourside Hotel. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, free self-parking and a free shopping centre shuttle are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy local and international cuisine at Harbourside Bar & Kitchen, a brasserie with ocean views
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes archery
  • Just a 4-minute walk from Cairns Esplanade and a 3-minute drive from Cairns Night Markets
  • Free shopping centre shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2551 square feet (237 square metres) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Cairns Harbourside Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

Harbourside Bar & Kitchen – This poolside brasserie specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Natural Wine Bar – This poolside wine bar specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Languages

Czech, English, Indonesian, Japanese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Free cot
  • Highchair
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,551 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 0.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1006 reviews" "
Rating 8 - Good. 338 out of 1006 reviews" "
Rating 6 - Okay. 107 out of 1006 reviews" "
Rating 4 - Poor. 31 out of 1006 reviews" "
Rating 2 - Terrible. 17 out of 1006 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Drazan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff amazing and so according, helped with a small problem and just made our stay remembable.
Stayed 1 night in Sep 2024

8/10 Good

John

Travelled with family and small children
Liked: Staff & service, amenities
Beautiful outlook from Harbourside unit, excellent front of house service, generally staff were very polite, helpful and accommodating.The unit was a bit dated and needed some sprucing up especially in bathroom where there were traces of mould in tiles. Daily room service was sporadic, one day very clean and tidy the next, untidy or not done at all. Breakfast had great options but buffet hot food was only luke warm, dinner menu had limited options but cooked well, bar staff were excellent. Outdoor facilities were lovely, ambience good, were in flight path so a bit noisy at times. The pool was quite cold most days and sunny days were limited. Quite a distance to walk into CBD. Overall an average stay.
Stayed 7 nights in Sep 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Great place to stay
Stayed 3 nights in Sep 2024

8/10 Good

Marian

Stayed 1 night in Aug 2024

8/10 Good

Chloe

Travelled with partner
Liked: Cleanliness, staff & service
Best night sleep.... new mattress & pillows. Hot water and water pressure was bit sad. And we where level 1 😔
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 3 nights in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and awesome service
Stayed 1 night in Sep 2024

10/10 Excellent

Kirsty

Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was a nice stay . Clean and the staff were very friendly
Stayed 1 night in Sep 2024

8/10 Good

Blaston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Breakfast options are good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rosie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable
Stayed 1 night in Sep 2024

6/10 Okay

ian

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Nick - John Nicholas

Liked: Cleanliness, staff & service
Poor Wifi quality - the only reason I am marking down property and facilities to a 3
Stayed 2 nights in Sep 2024

8/10 Good

Luke

Stayed 1 night in Aug 2024

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights and everything and everyone was amazing!. The people who works here in front desk, f&b and cleaning are really kind and helpful. Close enough from cafes and restaurants. We really love this place! Thanks guys for given us a beautiful holidays.
Stayed 3 nights in Sep 2024

10/10 Excellent

PAUL, Helensvale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and large suite happy stay on our last night in Cairns
Stayed 1 night in Sep 2024

10/10 Excellent

Sonia

Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dilip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offered everything we looked for, to be able to enjoy our stay in Cairns. Location, cleanliness, services , tariff , etc etc
Stayed 3 nights in Sep 2024

10/10 Excellent

Toni-Lee

Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Edith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service!! Close to different restaurants and super view
Stayed 3 nights in Sep 2024

8/10 Good

Harry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found bed very uncomfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Otineli

Liked: Amenities
Great service & location, clean & tidy
Stayed 3 nights in Sep 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had the king suite. Our room was very spacious and clean. The mountain views were nice. Air conditioning works great. There is Beam e-scooter hire parking at the front of the hotel. The bar is nice. Only tip to know is sometimes when you swipe your room key, if turning the handle down doesn’t work try turning it up (counter clockwise) something the front desk told us after we had trouble.
Stayed 4 nights in Sep 2024