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City Plaza Apartments

4.0 star property

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Photo gallery for City Plaza Apartments

Bathroom
In-room dining
BBQ/picnic Area
Room
Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Washer
  • Pool
  • Barbecue grill
  • Air conditioning
  • Kitchen

Explore the area

Map
37-39 Digger Street, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns Central Shopping Centre
    ‪3 min drive‬
  • Cairns Marlin Marina
    ‪5 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Iron/ironing board, free WiFi, bed sheets

Standard Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

City Plaza Apartments

Suburban apartment with outdoor pool and Hot tub
This smoke-free apartment building features an outdoor pool, Access to hot tub and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
City Plaza Apartments offers 16 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Cairns apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at City Plaza Apartments, you're just a quick walk from Cairns Esplanade. You'll find features such as free WiFi in public areas, plus an outdoor pool and 1 hot tub. Built in 2002, this upmarket apartment building has 16 apartments over 3 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a furnished balcony
  • Free WiFi
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, laundry facilities and a terrace
  • Just a 4-minute walk from Cairns Esplanade and a 3-minute drive from Cairns Central Shopping Centre
City Plaza Apartments offers its guests an outdoor pool and Access to hot tub. Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at City Plaza Apartments.

This 4-star Cairns apartment is smoke free.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Rice cooker
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 15 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 80-cm flat-screen TV
  • DVD player

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the suburbs
  • Near a train station
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Boat tours nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 16 units
  • 2 buildings
  • 3 floors
  • Built in 2002
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 2:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
The front desk at this property is open daily from 9 AM - 2:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

City Plaza Apartments Cairns North
City Plaza Cairns North
City Plaza Apartments Apartment Cairns
City Plaza Apartments Cairns
City Plaza Apartments Cairns
City Plaza Apartments Apartment
City Plaza Apartments Cairns North
City Plaza Apartments Apartment Cairns North

City Plaza Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 130 reviews
Rating 8 - Good. 57 out of 130 reviews
Rating 6 - Okay. 11 out of 130 reviews
Rating 4 - Poor. 7 out of 130 reviews
Rating 2 - Terrible. 3 out of 130 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, room comfort
great apartment- no hot tub
Comfortable casual accommodation- great for a few days with kitchen and laundry in the unit. It was a little confusing to check in and out when not arriving during reception hours- we called the posted number and had a smooth check-in but no one answered when we tried to setup checkout for early morning the next day so we left the key fobs in the drop box and left a message and hoped. One detail was that a hot tub is listed and I thought I verified by looking ta the pool image to see a small side pool- which ended up being just that and not a hot tub.
Stayed 3 nights in Nov 2024

8/10 Good

Chantal

Travelled with family
Liked: Cleanliness, room comfort
Perfect getaway for small family. Nice layout.
Stayed 3 nights in Nov 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Average place to stay
Called to ask if we could store our luggage until checkin time was asked how we booked then told off for not booking direct and via a third party amongst other complaints about not booking direct with them then told too busy and nowhere to store luggage despite website stating can store luggage. Not off to a great start! Arrived at 1.45pm, reception unattended, rang the number was told he’d come but would be 15min away and room not ready til 2.30pm as they’ve been very busy and room was still being cleaned as previous occupants messy. This time though they stored our luggage in our room. Two bedroom apartment with kitchen - floors were clean, stains on both couches, paint peeling from ceiling in bedroom (see photo) kitchen benches still dirty, cooktop burnt, bare minimum with crockery and cooking utensils. Bathroom ok (if you’re ok with shower curtains!) blinds faulty and didn’t close properly in lounge. Beds soft, pillows were thin and ineffective. Has a small pool, we didn’t use it. Parking spaces available for car if needed, gate closed overnight so secure. Location: close to esplanade but a decent walk to get to shops and cafes
Stayed 3 nights in Jul 2024

4/10 Poor

Renier de

Disliked: Cleanliness, property conditions & facilities
It was a place to sleep, the beds had clean sheets, there was a safe parking spot for the car. As for the rest, the place is really run down, When we came in 1st time I had to sweep the floors and got rid of a heap of dust and dirt, there was a half empty coke can at the entrance, the floors had some sticky substance which we washed off. There was not a single clean plate, glass, cup etc. Had to was all the cutlery before use, not enough plates/cutlery/utensils to serve even 3 people. The place had a really bad smell, we had to buy deodorants to get it to an ok level. Shower curtain was filthy, all the walls looks like they haven’t been painted since the place was built, some of the ceilings look like it could either be filthy/ have water stains, kitchen counter is burnt and needs replacement, pots and pans need to be replaced, tiles cracked throughout the place, blinds need to be replaced. Hood top was disgustingly dirty. Doors and walls had heaps of gapes, scrapes, screw holes. Walls next to table had some yellow liquid spill never cleaned off. Brown substance (probably poop) on the wall behind the toilet paper roll on wall. Tumble dryer only works on 1 setting, wifi was patchy.
Stayed 6 nights in Jun 2024

8/10 Good

Danielle

Liked: Property conditions & facilities

10/10 Excellent

kim

Travelled with family
Liked: Amenities, property conditions & facilities
The property had a pool and was close to the waterfront.
Stayed 2 nights in Mar 2023

8/10 Good

Warren

Liked: Cleanliness
Great place. Very close to hospital cafes tavern airport. Kitchen too.
Stayed 2 nights in Mar 2023

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy staying

8/10 Good

THERESE

4/10 Poor

Nathan

Travelled with family and small children
Disliked: Cleanliness
Property manager Complained about late check in, even though we noted on the Wotif booking. He then complained that we didn’t book direct and noted how much money we lost on arrival. Several things in the apartment didn’t work. Toilet leaked and would refill constantly. Aircon in lounge room rattled soo much we couldn’t use. There was nothing in the apartment to clean, had to use a towel to clean the floor after being at the beach. Virtually no toiletries were provided: 1 roll toilet tissue, some shampoo and 2 bars of soap. A bit rich for the price. Kitchen had no oven, toaster didn’t work, no overhead extraction fan, no frying pan. Think they should revise their star rating and prices. Very disappointing considering how often I use this website for work. Please review NB

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable and spacious with 2 bedrooms. Close to travel around to various activities we booked during our stay. Quiet and peaceful.
Stayed 4 nights in Apr 2022

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely quiet complex. Spacious rooms. Pool and outdoor spa. 30 minutes walk to restaurants and shopping and marina for reef activities.
Stayed 8 nights in Apr 2022

8/10 Good

Lynette

Travelled with family
Liked: Cleanliness, amenities
A convenient place to stay. Easy to get to and not too far from main city.
Stayed 9 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
City Plaza Cairns
Property was at a good spot well maintained and clean to stay.
Stayed 5 nights in Jan 2022

4/10 Poor

Renata

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The manager was rude and the unit old and dirty. The double bed mattress had caved in on on side, the bathroom was mouldy (painted over) and the only ventilation was the window over the bath/shower which allowed the neighbours to see you shower. The balcony was FILTHY. the tiles in the kitchen were lifting. Was not allowed to check in until 2:30 even though the owner knew we arrived early morning and their website states a 1:30pm check in. Not once we're we told o enjoy our stay. Even upon checkout we were not asked how our stay was. Would not recommend to anyone. Certainly not 4 stars as website says.
Stayed 7 nights in Sep 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lots of room for Mum and 2 teenage girls! Good location, quiet and close enough to the action. All you need and easy in and out.
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Dec 2019

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
All that's required, no frills.
Check in was picking up keys in an envelope left outside reception window. Office hours appear to be limited, however, room was spacious and well appointed. Check out was dropping keys into locked box. Note that rooms aren't cleaned daily.
Lounge
Kitchen
Bed 1
Bathroom
Stayed 2 nights in Nov 2019

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment accomodation
Spacious, private, walkable to shop and promenade. Great kitchen and laundry, seperate toilet, big balcony, lots of foxtel channels. Good value. Staff acted quickly with problem.
Stayed 9 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Size of the appartments and location was good. I believe that the apartment needed to be clean during the week. The towels were not change. Usually that is happening in the other similar places.
Stayed 7 nights in Jul 2019

6/10 Okay

Steve

Business traveller
Disliked: Cleanliness, amenities
I don't feel the floors had been cleaned properly (mopping), the unit for it's size should have an oven but it doesn't. There was not enough cleaning products for the bathroom. There ws not a cleaning cloth for the dishes.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was never a member of staff to contact. They never answered the phone and there was never a person in the office. We stayed several days and never saw a staff member. The AC vents desperately need to be cleaned and while it wasn't in terrible condition it did not seem like anyone was putting in any effort in upkeep.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
We booked this accommodation for a family of 4 for 10 days. We were given the unit at the front of the complex on the ground level which was near the security gate (which didnt work). The balcony fronted onto the street and was dirty. Full of leaves. The dishwasher leaked all over the kitchen, told reception about it and they came into the unit 3 times with us not being notified, however the dishwasher was replaced quickly. Some general communication would improve that. Unit was a little small for a family however was still ok. Very noisy with main bedroom being on the front near the road. We had towels stolen that were drying on the balcony. If i was to stay i would be asking for a unit on the next floors up at the back of the complex. Units need some maintenance Positives....very close to the esplanade within walking distance to playgrounds etc. 5 min drive to sporting fields. Close to shops. About 1.5km to lagoon.
Stayed 11 nights in Jun 2019