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DoubleTree by Hilton Hotel Cairns

4.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Cairns

Double Double Deluxe City Mountain View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
City view
View from property
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Room service

Explore the area

Map
121-123 The Esplanade & Florence St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Aquarium
    ‪2 min walk‬
  • Muddy's Playground
    ‪3 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for King One Bedroom Suite

King One Bedroom Suite | Living area | 55-inch LCD TV with satellite channels, TV, pay films

King One Bedroom Suite

  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Guest Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Guest Room

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for King Room City Mountain View

View from room

King Room City Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Double Deluxe City Mountain View

View from room

Double Double Deluxe City Mountain View

  • 26.4 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony

View from room

Superior Room, 2 Double Beds, Balcony

  • 26.4 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Balcony

  • 26.4 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Guest Room Water View

King Guest Room Water View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Guest Room Water View

  • 26.4 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Double Room Water View

View from room

Double Double Room Water View

  • 26.4 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room with Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible King Room with Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Guest Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Two Double Room With Water View And Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Two Double Room With Water View And Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe City / Mountain View King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe City / Mountain View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Guest Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Guest King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Superior Balcony Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Superior Balcony Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Double Room With Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Double Room With Balcony

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe City / Mountain View room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe City / Mountain View room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe City / Mountain View Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe City / Mountain View Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for One Bedroom Water View Suite With Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Water View Suite With Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room With Water View And Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room With Water View And Balcony

  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Cairns

Waterfront Cairns hotel in Cairns Central Business District with a 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a conference centre, self parking and 24-hour room service are on-site.
DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a safe. A pillow menu is available. 55-inch LCD televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

DoubleTree by Hilton Hotel Cairns's great location gets high marks from our customers. During your stay, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Cairns Esplanade and 10 minutes on foot from Cairns Marlin Marina
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the luxury DoubleTree by Hilton Hotel Cairns. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Atrium Restaurant & Bar – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Filipino, French, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 29 to 36 for adults and AUD 22 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant & Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to July 31 2025 (dates subject to change):
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29 to 36 for adults and AUD 22 to 32 for children
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 15 per day
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

DoubleTree by Hilton Hotel Cairns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 459 out of 1001 reviews
Rating 8 - Good. 364 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Huong, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good.
Stayed 3 nights in Oct 2024

6/10 Okay

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. The room was a bit dates, especially the bathroom. The pool was under renovation which was not disclosed at the time of booking and I didn’t received a disclosure. Not cool.
Stayed 1 night in Nov 2024

6/10 Okay

HILARY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was closed Absolutely no toiletries, shower cap etc in the room
Stayed 2 nights in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room, only problem is a very small bathroom
Stayed 4 nights in Oct 2024

4/10 Poor

Demi

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Most poorly designed hotel bathroom I’ve seen. And I have traveled all over the world. Smaller than in a standard cabin on a cruise ship. Drain in the floor that rattled every time you walked into the room or sat on the toilet. So annoying!! And no face cloths.
Stayed 4 nights in Oct 2024

4/10 Poor

Earl

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Check in 30 minutes
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Stayed 1 night in Oct 2024

6/10 Okay

Joy

Liked: Staff & service
Unfortunately I was disappointed in this property finding it quite dated in places. The curtains did not close completely waking us at daybreak with bright sunlight. I do not feel it was good value for money.
Stayed 1 night in Oct 2024

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and gret location only thing missing was a balcony
Stayed 5 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great.
Stayed 5 nights in Oct 2024

6/10 Okay

NATALIE

Travelled with partner
All good except face washers were not replaced and tissues
Stayed 3 nights in Oct 2024

6/10 Okay

Ella

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff were lovely but I did have a cockroach in my room
Stayed 1 night in Oct 2024

6/10 Okay

Havva

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Leanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Room was clean and comfortably. We enjoyed our stay.
Stayed 1 night in Sep 2024

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Cairns
Nice hotel in cairns , many bars and restaurants pretty near and outstanding staff. Price was a little high for the type of hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Close to shops, restaurants and boats.
Stayed 2 nights in Sep 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities
Second time I have stayed here. Love the location, a few minutes away from busy part of The Esplanade. The pool is fine however might need an upgrade in the near future. Had a king size bed with mountain view in spacious room. Staff warm & friendly. Will be back and stay here.
Stayed 5 nights in Sep 2024

6/10 Okay

Sheila

Travelled with family
Disliked: Property conditions & facilities
Happy it was across from the Catholic Church, great location with the night market so close. Felt the hotel needs a rejuvenation!!
Stayed 2 nights in Sep 2024

8/10 Good

Chelsie

Travelled with family
Liked: Cleanliness, staff & service
Rain forest, fish, pool bar
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, nice sliding doors to balcony, and staff were friendly.
Stayed 4 nights in Aug 2024